Like: Overall I had a very positive experience and I will definitely use Hertz all of the time
The guy who worked at the counter when I picked up the vehicle was amazingly friendly and so very easy to deal with - not sure of his name but he was excellent at his job...Morgan was in the parking garage when I dropped the vehicle off and she was fast and extremely efficient...I tried to tip her but she refused it and asked that I simply fill out the customer satisfaction feed back form... Dislike: I have no complaints at all - excellent customer service :)
We didn't arrive to pick the car up at Halifax airport NS until after 1 am but the Hertz representative, Breanna, was absolutely superb,. She was helpful, friendly and stayed late to ensure we got the car. A fantastic way to begin our vacation in spite of long journeys due to delayed flights. Breanna deserves a special tribute and reward from Hertz.
Like: Great price booked through EasyRentCars, very good car which was brand new, no hassles when returning, no hidden fees or charges, pleasant staff. Dislike: Dodge Charger seats were uncomfortable on long drives.
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View more >Cooper
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View more >Dislike: I have no complaints at all - excellent customer service :)
M.Coakley
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View more >Dislike: Make sure the tank is full, please.
cov11
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View more >M.Bloch
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View more >Dislike: The car was not ready.
W.Helbich
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View more >Dislike: Dodge Charger seats were uncomfortable on long drives.
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