SAMAVEST CAR RENTAL REVIEWS

Excellent service and vehicle provided.

The service is as promised.

Good service & attention on safety by the Samavest.

Fast & convenient booking with varieties of car choices.

The car is new and in good conditions. Is just that the key’s battery was low. Hope that they can replace the battery. All in all everything was great

No problem during the booking..tried the magic drop price but the price hasn’t drop.

Friendy staff customer service . Explanation clear .

Fast reply & arrangement .

The was in a very bad condition and old

We specifically chose a staff member who speaks Chinese, but the person who met us didn't speak Chinese. The website stated that the 200 deposit was to be paid by credit card, but the non-Chinese-speaking staff asked for cash instead. Thankfully, we had 200 MYR on us, which left us dumbfounded. For the pick-up, it was said there would be a sign, but among the sea of pick-up signs, there was no sign with the car rental company's name or our reservation name. We spent over half an hour just finding the person. Even after contacting customer service repeatedly, it was hard to describe what the person picking us up looked like. We finally found him with a very unrecognizable sign, and he didn't speak Chinese, wasting our time. For the return, we agreed on a specific time, and he showed up for the car inspection. When it was time to return the 200 deposit, he said he didn't have the cash with him and asked if we had a Malaysian account for a transfer. Eventually, we contacted the company office, got 150 MYR first, and had to arrange another meeting point for the remaining 50 MYR after check-in at the airport. This would have been problematic if we were in a rush for our flight. Really a terrible experience overall.

We got flat tyre on 2nd day and thought of changing it to spare by ourselves but tools are not provided in the car. They sent a mechanic over and change the tyre for us without additional charge. Thank you for the wonderful service.

It was good experience but I have 2 notes;1st, the car got a lot of scratches and seems it’s need a balancing for the tyer 2nd,I called the guy who pick up the car and send messages to him without to receive his response until evening maybe because it was Sunday,otherwise this company service was good specially when I drop off the car.

It’s the best rental car company

My flight was on time and the Samavest representative was waiting for me at arrivals. He then walked me to the car, I checked out over, signed the rental agreement and handed over 200 MR cash deposit.

It was very easy and convenient booking with Easyrentcars.com. However, I have never used any other online rental app, so can't compare with others.

Average

The car was upgraded for free for better. Didn't find at arrival tha man who had to meet me but just call and in 4 minutes we found 3ach other. Car picked up at airport arrival and dropped off at same place. Very easy. Car in very good condition. Air condition worked super. Advice this company!

Very good service.the price fo my car had been dropped down and easyrentcars recalculate total amount and refund me the difference. Very good, never seen that in other services. Give a 5 star!

Seamless pick up and drop off. Service crew was efficient and polite at the same time. Would definitely rent again.

As the website name implies, easy to compare and rent the car(s) of your choice

Samavest

Anything okay!

I booked Perodua bezza but they upgraded my car to Toyota vios without any additional charges. That’s was great & surprised me.

Very easy & user friendly Booking using EasyRentCars and at the same times u can earn points. That’s really great!

No comment... All was good n perfect...

No comment... All was good n perfect...

Very good

Very recommended. Got an upgraded from sedan car to MPV for free. Easy pickup and drop off too.

Easy & fast.

Booked a Toyota Innova for my family off 5 adults and 2 children. Very spacious and car was in good condition. Samavest was very easy and no issues with them.

Got a better price after initial booking through the Price Drop Detector. So easy and convenient. Will use again.

Easy to find staff upon arrival and smooth process.

Fast and smooth booking process as usual.

Very good service by the staff both on arrival and departure .