“Due to work, I have often rented cars in Europe. This was the worst experience ever, one I had to en”
About GOLDCAR:2.0/10
When problems arose, they did not seek solutions, regardless of customer acceptance! They advertised Mercedes cars online, but there were never any Mercedes cars, which is somewhat deceptive.
“Very sketchy car rental service , poor service and look like a scam to extract us some more money”
About GOLDCAR:8.7/10
They made us wait for more than an hour and didn’t have the car on hand ... finally gave us a upgrade wich was good. Service was terrible the girl that dis the booking was super rude and that just the beginning...
1. non avendo macchine a benzina del gruppo che avevo richiesto, mi hanno addebitato 9,90 per la tassa sul diesel!!! (non era un problema mio) (e non la fa pagare nessuno per quelle categorie d'auto...)
2. al mio rientro mi hanno "consigliato", dicendomi che rischiavo di aver addebitata la pulizia dell'auto, che passassi da un lavaggio ad "aspirare" quelle 4 pietrine che c erano dentro. Risultato: 15 minuti tra cercare il benzinaio, cambiare i gettoni, aspirare e ritornare. tutto questo potevano farlo loro in 2 minuti esatti visto che è stato il tempo effettivo necessario per aspirare "quella gran quantità di terra che c'era..."
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