They do not accept international credit cards without a chip and push for insurance sales. If you don't have a chip credit card, you must buy insurance to pick up the car.
The website mentioned a shuttle bus, but no one answered the phone after calling for over 10 minutes. When I complained in-store, the manager acted like there was no issue with the phone, blaming me instead.
“Forget about uploading pictures. A rental nightmare.”
About Easirent:2.0/10
Very poor service, they don't accept UnionPay cards, had to re-swipe the card for payment! It wasn't for the deposit either! If you only have a UnionPay card, sorry, either don't rent the car or add $1000! Car model downgraded, reserved a Volvo V60, got a Skoda Octavia Combi instead.
1. The store is slightly far from the airport without clear directions. 2. They do not offer a paper contract to confirm the items charged. Despite clearly stating that no insurance was needed, they refused to provide a paper contract, forcing us to buy insurance and a tank of fuel. 3. The requested contract has not arrived even after half a month. 4. They charge a huge deposit. 5. Constantly pushing sales.
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