“Good car when received but very poor service during the booking process.”
About Enterprise:7.0/10
Hidden costs that were not highlighted during the booking process. Had to go back in and resubmit the times for the car drop off even though I clearly gave them during the phone booking process. When I went back in to resubmit I was charged an additional cost for the drop off. Not impressed with the process.
The car they provided was very old, and the air conditioning didn't work. Fortunately, the weather was cool, so we didn't need the AC. The pickup and drop-off staff were straightforward and didn’t fuss over minor scratches.
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