“Amazing experience with Firefly. Will rent from them again.”
About Firefly:9.6/10
Like: The car was amazing. It happened to be old, but I didn't mind Dislike: I didnt like that I couldnt renew my car for additional days without coming back.
Of course there was a surprise fueling charge regardless of weather you chose to return the car full or empty. This charge brought my total for the rental up to $100 for the week. This was still a really good price.
About QEEQ:10.0/10
Price drop protection saved me $20. It was awesome.
The hidden fees were not as expected, and quite disappointing. Additional service fees and holds on a credit card seem to be extreme. A credit report check or something less related to almost $1,000 in holding fees is too large - even if they are typically returned. The parking details in the specific area were not as clear as well.
From the beginning the vehicle was not ready, even though I had a reservation for 6PM. I had to wait one hour and twenty minutes. Expect to pay many additional charges. For example, if you decide to take the vehicle for 1 day to another country, they charge you $7.50 for the days of your rental contract (not the days you take the vehicle out of the country [suppose I rent for 30 days in Madrid and want to go to Portugal for one day, they charge you for the 30 days]). They also charged me 26 euro for a “service” fee, which I thought I wouldn’t have to pay since I brought back the vehicle full, but they didn’t care and didn’t want to change the contract “full to empty” to “full to full”. Very unhappy with firefly
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View more >A.Khwaja
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View more >Dislike: I didnt like that I couldnt renew my car for additional days without coming back.
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View more >K.Andrews
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View more >A.Garcia
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View more >Car hire Companies AT Madrid–Barajas Airport, MAD
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