Picked up the car at Christchurch Airport, sharing a counter with Hertz. The receptionist was a local woman, rather chubby, with an arrogant attitude. Although there were greetings like 'hello', she had a constant scowl, which gave us a bad first impression of New Zealanders. We wanted to contact the rental company to pick up the car early, but the phone number on the rental contract was unreachable for some reason. Since it was early morning in China, we didn't bother contacting the rental company. However, both the pickup and return process were very convenient.
Had an accident, and we had to advance the repair cost ourselves. They didn't allow third-party payments or cash payments, which was very inflexible and caused a long delay.
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