CHRISTCHURCH CAR RENTAL REVIEWS

The counter staff were helpful but when we arrived it was super busy and waited 30-40 min to pick up.

Prices were great and would use the company sgain.

Someone should have come to meet me / pick me up at the airport with some identification with my name on it.

Thank you.

Thank you. Do provide good promotion or discount.

I rented there because of high rating to do with customer service. But the vehicle was really awful and when I called for help mid-rental the staff were utterly unhelpful.

They give clear instructions proactively and response timely. Only thing is the finance part made me a bit concern that they didn't receive the funding from Qeeq in time and double charged me on additional driver fee and requested me to get refund back from Qeeq. This might be internal process between Yesaway and Qeeq to be improved. Too troublesome for me to work on the refund between the 2 companies.

best rates, good service, very satisfies

See above

Nothing further

Counter staff was great at answering questions.

Exceeded expectations! they were so great to deal with from when the shuttle picked us up, to signing paperwork and offering the pre-paid fuel. We even upgraded to a Hydbrid car and all was very reasonablly priced

easy to use

車両受取時、傷の説明なしにもかかわらず返却時は細かく写真を撮っていた。 ガソリンを1.5m先のスタンドでフルチャージしたにも関わず1km先でしなおせと言われた。 また、飛行機に間に合わない、と何度も伝えてもガソリンを入れ直さないといけない、の一点張り。

Good value. Helpful staff.

Excellent customer service, and the car was comfortable and worked well

The car ran very well and very economical

All good

Zi at Ace in Christchurch could not have been more helpful. He gave us a paper map (yes - they still exist!) and great advice. Oh yes, and the brand new car. Ace is part of Hertz.

Qeeq is a bit different, but now we have got the hang of it, we will be using it again. We especially like the reserve for $1 feature.

Apex is fine

Good service and not pushy. Gave options and shared the price difference.

Good

Customer service was great and staff members were very friendly to answer any enquiries I had asked. Thank you for making this an easy and enjoyable experience .

Was very busy when we arrived and had to wait a fair while for space on the shuttle. But the drivers were very helpful And counter staff once we got to the office were great. Just stretched out the process waiting for the shuttle.

Easy booking platform. Didn’t gain anything from price drop but that’s ok.

Rubbish vehicle.

Very smooth and quick pick-up and the car was also in good condition.

Love the concept of a dollar freeze and clear instructions on pick-up and drop-off.