ACE Rental Cars, Gold Coast - Coolangatta Airport Car hire

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Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

ACE Rental Cars - Gold Coast - Coolangatta Airport Information, Car hire Instructions & Policies

Address

3 Queensbury Avenue Currumbin Waters

Telephone

'1800 620 408 / +61 7 5589 4200 / +61 7 5589 4200

Pick-up Instructions

The ACE Rental Cars - Gold Coast - Coolangatta Airport car hire location is located out of the airport

Customers arriving at airport: Call 1800 620 408 (+61 7 5534 4667) to arrange a pickup after collecting your luggage. Vehicle Hire Collection at Gold Coast International and Domestic Airport - Exit the Gold Coast airport terminal and turn left and pass international arrivals - Head towards the Transit/Shuttle Bus parking area (a semi-circle of parking bays) - Our Ace Rentals Cars shuttle will collect you from Bays 13/14 which is at the end of the semi-circle After hours - Park the vehicle at our branch and place the keys in the drop box. You will need to arrange a taxi at your own cost to take you to the Airport terminals.

Drop-off Instructions

Please check with the branch staff about the return location and time when you pick up the car.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:30 -17:29	07:30 -17:29	08:00 -15:59	08:00 -15:59	07:30 -17:29	07:30 -17:29	07:30 -17:29

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 100 years old

Young Driver Fee applies at 18 - 21 years old with charge of AUD 9 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 10/day

Additional driver

Note that all drivers must provide their valid documentation.

AUD 5/day

capped at AUD 50

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 6/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 6/day

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Phillip Island, North Stradbroke Island

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Tasmania, Fraser Island, Bruny Island, Gove Peninsula, Groote Eylandt, Magnetic Island, Tiwi Island, Rottnest Island

Island is not allowed to use ferries, customers can only travel to the island by overland Bridges.

Must-not:

Taking rental cars to following islands is not allowed：
Lady Elliot Island, Kangaroo Island, Mornington Island

The vehicle is allowed to travel to Kangaroo Island however customer is liable for loss or damage up to the full value of the vehicle and related losses and fees including 3rd party damage

Excess

Collision Damage Waiver Excess differs by car model:

AUD 5900 for other car models.

AUD 7900 for Volkswagen Golf Gti,

AUD 7900 for M5 Ford Mustang Gt,

AUD 7900 for Audi Sq5 Inc,

Theft Insurance Excess differs by car model:

AUD 1500 for other car models.

AUD 7900 for Volkswagen Golf Gti,

AUD 7900 for M5 Ford Mustang Gt,

AUD 7900 for Audi Sq5 Inc,

Third Party Liability Insurance Excess differs by car model:

AUD 5900 for other car models.

AUD 7900 for Volkswagen Golf Gti,

AUD 7900 for M5 Ford Mustang Gt,

AUD 7900 for Audi Sq5 Inc,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Hotels

4.1 km from Pacific Place Apartments

4.3 km from 1 Bedroom Gold Coast Beachside Apt w/AC + Parking

4.3 km from San Chelsea Beachside Apartments

FIND ME A CHEAP RENTAL

Map view of ACE Rental Cars Store Location

coordinates: -28.150311 153.472891

Guest Reviews

Total points： 5.6 / 10 Average

Vehicle condition: 1.3
Vehicle cleanliness: 2.0
Spaciousness: 2.6
Counter staff: 1.3
Pick-up location: 1.3
Drop-off location: 1.3
Pick-up time: 30-60 mins
Drop-off time: 10-30 mins

Anonymous
Gold Coast
5 /10 Average
Reviewed: Friday, February 21, 2025
Unfriendly arrogant staff. Ponytail guy and Ashley
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Nancy Leonard
Gold Coast
10 /10 Excellent
Reviewed: Friday, February 21, 2025
A bit small
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Alexander Truman
Gold Coast
2 /10 Poor
Reviewed: Friday, February 21, 2025
The service attitude was impatient. You need to take their shuttle bus to the store. The waiting time at the store was long. The vehicle I rented was okay. It is recommended for beginners to purchase full insurance at the store, which costs $24 per day.
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