The price was excellent the car was excellent. But not pleased with the customer service. On collection we were given no idea where and how to pick up the car,hadn’t been told it was a shuttle. We also due to restrictions had to change where we were returning the car I phoned 4 times and was told we had to speak to the Melbourne office who never answered the phone only on the 4th occasion did one of your staff take the message and said she would confirm that they had received the message and she took my email address . I got no reply. I then sent a email request which took 4 days to get a reply. So what should have been a straightforward message took several weeks to sort which was on my mind in that time so not impressed

Easy to use and excellent price found

The service at the counter to pick up the car was very convenient and efficient. Staff were friendly and helpful too.

A great booking platform, able to find cheap car hire compare to other site.

The offsite drop-off and pickup were a hassle. Had to leave the car with Hertz in Melbourne as email said the airport and paperwork said an offsite address. I used the email address and was hassled by Hertz

Like: Customer service and easy terms and conditions
Dislike: Nothing can be pointed out

Like: Good times with lovely people
Dislike: The car suffered a serious "flat spot" which can lead to dangerous situations