Europcar, Gold Coast Coolangatta Airport Car hire

Europcar - Gold Coast Coolangatta Airport Information, Car hire Instructions & Policies

Address

TERMINAL BUILDING, GOLD COAST AIRPORT, 4225, GOLD COAST, QUEENSLAND, AUSTRALIA

Telephone

+61755693370

Pick-up Instructions

The Europcar - Gold Coast Coolangatta Airport car hire location is in terminal

You can walk to the counter of Europcar - Gold Coast Coolangatta Airport car hire.

The Europcar counter is located within the airport terminal in the Arrivals area, near the domestic baggage collection carousels.

Drop-off Instructions

To return your hire vehicle, stay in the right hand lane and follow the car rental return sign's on Terminal Drive. Once you enter the carpark and the boom gate opens, Europcar is the first car rental company. Please park in any available Europcar parking bay.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -22:30	07:00 -22:30	07:00 -22:30	07:00 -22:30	07:00 -22:30	07:00 -22:30	07:00 -22:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 27.5 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

If you are a local renter, you may be required to present a utility bill within 3 months for checking.

For local renters, you need to bring:

Full Driving License issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Phillip Island, Kangaroo Island, North Stradbroke Island, South Stradbroke Island, Mornington Peninsula

The only vehicles permitted to travel on unsealed roads are the following FFAR, KPGE, SFDR, PFAR, FFAM, SFBR, SFBD(SUV modles and PICKUP modles)and then ONLY if Unsealed Road Cover has been purchased. An unsealed road refers to a constructed or formed road that is not sealed with a hard material, such as tar, bitumen or concrete. Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line unless Snow Cover has been purchased.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water. Vehicles are permitted to travel to the below islands only: • Kangaroo Island • Stradbroke Island • Magnetic Island • Bribie Island • Phillip Island • Bruny Island

Must-not:

Taking rental cars to the Australian islands that are not listed in Conditional is not allowed.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Coolangatta Airport

Railway Stations

16.6 km from Robina Train Station

33.1 km from Helensvale Train Station

FIND ME A CHEAP RENTAL

Map view of Europcar Store Location

coordinates: -28.1657 153.509

Location Images

Europcar-Gold Coast Coolangatta Airport-6838-telegraph

The Sign

Europcar-Gold Coast Coolangatta Airport-6838-store

The Rental Desk

Guest Reviews

Total points： 8.5 / 10 Very good

Vehicle condition: 4.7
Vehicle cleanliness: 5.2
Spaciousness: 4.6
Counter staff: 4.7
Pick-up location: 5.0
Drop-off location: 5.1
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

Shazza
Gold Coast
9.2 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Like: We reserved a Mitsubishi ASX as we are considering perchasing one and thought it would be a good opportunity to test drive one. There wasn’t one initially available however the staff member serving me pulled some strings to get me one so overall very happy.
Dislike: N/A
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Nadine
Gold Coast
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Like: Staff were friendly at both pick up and drop off. Car was in great condition and very clean. Super fuel efficient too which was a bonus! Stayed a week and didn't even use $80 worth of fuel with LOTS of driving! Have used Europcar before and wouldn;t hesitate to use them again
Dislike: Nothing, systems are good, staff are great, prices are awesome!
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N.FREW
Gold Coast
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Like: Repetionist very friendly and helpful
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Manish Dhawan
Gold Coast
9.4 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Like: very convenient pick up and drop off. Car was available at the airport rather than another terminal location so you almost walk out of the airport and the car park is there.
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C.Lee
Gold Coast
9.3 /10 Excellent
Reviewed: Wednesday, January 7, 2026
service was good as expected. some difficulty finding the vehicle in the car park
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Swarook Krishnan
Gold Coast
9.3 /10 Excellent
Reviewed: Wednesday, January 7, 2026
I was charged an insurance amount as much as the rental amount still with an excise of 550$
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R.Egan
Gold Coast
9.3 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Long wait at counter to pick up vehicle
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E.Allan
Gold Coast
7.7 /10 Good
Reviewed: Wednesday, January 7, 2026
The vehicle provided was not equivalent size requested. I was very disappointed with the vehicle provided compared to what was requested.
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James
Gold Coast
8.7 /10 Very good
Reviewed: Wednesday, January 7, 2026
Long wait at pick up location. Only 1 staff available then a second was available after a while
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A.Chung
Gold Coast
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very good
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M.Hudson
Gold Coast
7.7 /10 Good
Reviewed: Wednesday, January 7, 2026
Long Q at counter - short staffed
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Anonymous
Gold Coast
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
Refund of deposit still not returned and they have not been contactable by phone. Pick up was long winded.
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C.WONG
Gold Coast
8.7 /10 Very good
Reviewed: Wednesday, January 7, 2026
Should give me the car I booked or similar
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I.Song
Gold Coast
9 /10 Excellent
Reviewed: Wednesday, January 7, 2026
I booked corolla but got diffrent car and heard it's upgraded But car was not that comfortable to drive.
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A.Hood
Gold Coast
6.7 /10 Average
Reviewed: Wednesday, January 7, 2026
We ordered an 8 seat van and had to make do with 2 4wd vehicles. It was very disappointing
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Anonymous
Gold Coast
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Service staff was very detailed and good.
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JC
Gold Coast
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
It was a great experience!
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J.Nolan
Gold Coast
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
I got an MG ZS, a vehicle is standard far less than I had booked (Toyota CH-R). European control cluster annoying, would have been ok if it was a higher pedigree vehicle. The MG handled terribly (tramrailed over small bumps in road) although interior was nice-ish.
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Ives Barton
Gold Coast
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
The service staff this time were not as friendly as last time.
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Aaron Ricardo
Gold Coast
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
All I had to do was provide a printed order to smoothly pick up the car. The store staff was very friendly! The car was new, and the interior was clean and odor-free! When picking up the car, all the scratches were marked on the diagram by the attendant beforehand.
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Irene London
Gold Coast
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Extremely satisfied with this overseas car rental experience.
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Bridget Moll
Gold Coast
6 /10 Average
Reviewed: Wednesday, January 7, 2026
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Gene Albert
Gold Coast
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
A very good rental company. Picking up and returning the car was very convenient.
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Fanny Gibbon
Gold Coast
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Satisfied
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Luther Bruno
Gold Coast
4 /10 Average
Reviewed: Wednesday, January 7, 2026
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Arlene Christopher
Gold Coast
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
Did not check the car during pick-up and drop-off
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Elliot Strachey
Gold Coast
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The rental company is right inside the airport, and the process is very simple, especially the car return.
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Norton Simpson
Gold Coast
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Convenient, straightforward, and detailed.
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Diana Coverdale
Gold Coast
6 /10 Average
Reviewed: Wednesday, January 7, 2026
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Ford Middleton
Gold Coast
4 /10 Average
Reviewed: Wednesday, January 7, 2026
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Ford Middleton
Gold Coast
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The process was very smooth. They provided a hybrid Camry with over 10,000 kilometers, and the car was in excellent condition.
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Dominic Harrington
Gold Coast
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very good
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Bevis Motley
Gold Coast
2 /10 Poor
Reviewed: Wednesday, January 7, 2026
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