From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8514714327
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8514714327
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AVIS, London Heathrow Airport Terminal Car hire

AVIS 3000+ ratings, 21 reviews

London, England, United Kingdom

8.7 / 10 Very good

AVIS - London Heathrow Airport Terminal Information, Car hire Instructions & Policies

Address

Heathrow Apt T5 Bus Stop 25 Holiday Inn Htrw 276 Bath Road

Telephone

03445446000 / FAX08445441648

Pick-up Instructions

The AVIS - London Heathrow Airport Terminal car hire location is located out of the airport

You can arrive of AVIS - London Heathrow Airport Terminal car hire by free shuttle bus.

When you arrive at Heathrow Airport Terminal 5, please proceed to bus stop 25 (which is located on the arrivals level of Terminal 5) and take a short journey on the Avis Budget shuttle to our brand-new location at the Holiday Inn Hotel London Heathrow. Our team look forward to welcoming you there.

Drop-off Instructions

If you are departing from Terminal 5, please return the vehicle to our office at:Holiday Inn Heathrow 276 Bath Road, UB7 0DQ After returning the vehicle, you can take the "Avis Budget shuttle" back to Terminal 5. The shuttle will drop you off at the departure level of Terminal 5.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
04:45 -23:59
04:45 -23:59
04:45 -23:59
04:45 -23:59
04:45 -23:59
04:45 -23:59
04:45 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

18 - 99 years old

Young Driver Fee applies at 23 - 25 years old with charge of GBP 32.5 - 37.7 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

EU Driving Licence

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

UK Driving License(with DVLA check code/DVLA endorsement record)

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

For local renters, you need to bring:

Full Driving License issued in United Kingdom

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
Ireland

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.4 km from Heathrow Airport T1-T4

1.4 km from Heathrow Airport

2.1 km from Heathrow Airport T5

Railway Stations

20.1 km from Paddington Station

22.1 km from Victoria Station

23.3 km from Euston Station

Hotels

18.8 km from Copthorne Tara Hotel London Kensington

19.1 km from Seraphine London Kensington Garden Hotel

19.3 km from Millennium Gloucester Hotel London

Other Landmarks

23.3 km from Trafalgar Square

23.4 km from Big Ben

26.7 km from Tower Of London

FIND ME A CHEAP RENTAL
Map view of AVIS Store Location
coordinates: 51.482222222222 -0.46138888888889

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.7 / 10 Very good

  • Vehicle condition: 1.7
  • Vehicle cleanliness: 1.5
  • Spaciousness: 1.7
  • Counter staff: 1.7
  • Pick-up location: 1.9
  • Drop-off location: 1.7
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • Y.JIMBO

    London

    8.7 /10 Very good

    Reviewed: Saturday, November 23, 2024

    荷物が多いため中級SUVを予約したが、用意されていた車が乗用車タイプだった。何とか荷物は乗せることは出来たが、車両の選定にややガッカリした。スタッフに申し出たが、車両の変更はしてくれなかった。それ以外は素晴らしかったので満足はしています。
    Read More >
  • C.Baker

    London

    9 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    No line at rental counter. Everything went well. Courteous staff. Great location.
    Read More >
  • Ricky Hards

    London

    10 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    Brand new car, only 2ooomls what more can i say :)
    Read More >
  • Stephen

    London

    8.3 /10 Very good

    Reviewed: Saturday, November 23, 2024

    I pick up the car at night so I didn't really check it thoroughly before driving off. The next morning I discovered that the seats are full of bread crumbs which is probably left by the previous user. Overall the car is ok except for dirty seats.
    Read More >
  • Ed Geordie

    London

    10 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    Not bad, the car is very new.
    Read More >
  • Deirdre Bartlett

    London

    6 /10 Average

    Reviewed: Saturday, November 23, 2024

    They kept pushing insurance.
    Read More >
  • Bella Hamilton

    London

    4 /10 Average

    Reviewed: Saturday, November 23, 2024

    Expensive price
    Read More >
  • Rory Kit

    London

    10 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    The service staff had a great attitude, and we got the car very quickly
    Read More >
  • Steven Leopold

    London

    10 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    Located just downstairs from the hotel, the service was fairly efficient, although I waited for a little over half an hour. Pickup was also in the back parking lot. You can purchase additional insurance on the spot, which is convenient.
    Read More >
  • Jocelyn Wild

    London

    10 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    Avis, as the top car rental company, provides convenience and excellent service.
    Read More >
  • Bob Stowe

    London

    10 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    When visiting the UK, it's essential to have a car for the countryside and highlands. You can't fully enjoy the Lake District, Peak District, or Isle of Skye without one. Joining a local tour group isn't the ideal way to travel; self-driving is much better. Avis is a big company, and getting the car you want is a great start to a perfect trip. Returning the car without any damage makes the journey smooth and satisfying. Everything was wonderful.
    Read More >
  • Martina Beck

    London

    10 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    The order did not match the actual car, but the staff patiently helped me find a satisfactory one.
    Read More >
  • Ursula Landon

    London

    10 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    Very satisfied
    Read More >
  • Emily Cowper

    London

    10 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    The car was very new and easy to drive.
    Read More >
  • Sally Austin

    London

    10 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    The processing speed is very fast, the car pickup is convenient, and the service attitude is also very good.
    Read More >
  • Marsh Price

    London

    4 /10 Average

    Reviewed: Saturday, November 23, 2024

    Unhappy with AVIS service. They downgraded my reserved C-Class Mercedes to an A-Class just because I didn't have two credit cards for the deposit (one card suffices in other European countries). They didn't even refund the price difference. Ridiculous!
    Read More >
  • Myron Hewlett

    London

    10 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    Very satisfied.
    Read More >
  • Humphrey Birrell

    London

    6 /10 Average

    Reviewed: Saturday, November 23, 2024

    There was basically no service when picking up the car. They just gave me the keys and a parking location, so I had to find the car myself. Only after asking did they provide me with a paper receipt. I found noticeable scratches on both sides of the car. I had to figure out how to use the car controls on my own. When returning the car, there was no one to inspect it; you just leave the keys as instructed and can leave.
    Read More >
  • Setlla Wilcox

    London

    10 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    Very satisfied
    Read More >
  • Theodore MacAdam

    London

    10 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    Very satisfied
    Read More >
  • Marico Wagner

    London

    8 /10 Very good

    Reviewed: Saturday, November 23, 2024

    The car provided was already large enough, but they recommended a more expensive one, which I wasn't very happy about. Adding an additional driver costs £14 per day. We picked up the car in London and drove to Oxford and Cambridge. The countryside roads in the UK are narrow and traffic is fast, so careful driving is necessary.
    Read More >
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