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+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9208223326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9208223326
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AVIS, Southern Cross Cars Car hire

AVIS 400+ ratings, 3 reviews

Melbourne, Victoria, Australia

8.6 / 10 Very good

AVIS - Southern Cross Cars Information, Car hire Instructions & Policies

Address

99 Spencer St Unit 27 Southern Cross Station

Telephone

03 9206 2322 / 03 9600 0122

Pick-up Instructions

Local renters go to car lot.nCOUNTER: Located in bus teminal end of station. entrance from bus station side and Spencer Street Side nxt to the 7/11. CARS: On-site. RETURNS: Same as pick-up.

Drop-off Instructions

Not AcceptednRental vehicle must be returned during office hours. NOTE: Some locations may have a key drop available. If customer chooses to leave the vehicle, the customer is responsible for the vehicle&all charges (including any damages the vehicle may have incurred during after hours) until the contract can be closed out on the following business day.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:30 -16:30
08:00 -12:00
07:30 -16:30
08:00 -12:00
08:00 -12:00
08:00 -12:00
07:30 -16:30
08:00 -12:00
07:30 -16:30
08:00 -12:00
07:30 -16:30
08:00 -12:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of AUD 25 - 27.5 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to the Australian islands that are not listed in Must-not is allowed and free of charge.

Must-not:

Taking rental cars to following islands is not allowed：
Rottnest Island, Bruny Island, Kangaroo Island, Fraser Island, Tasmania, Hamilton Island, Moreton Island, Mariah Island
Vehicles are not permitted to be taken to into or out of the Northern Territory, Tasmania or to any points in Western Australia north of Carnarvon.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Melbourne City Heliport

11.8 km from Essendon Airport

19.8 km from Melbourne Airport

Railway Stations

0.1 km from Flinders Street Station

0.7 km from Parliament Train Station

1.1 km from Flagstaff Train Station

Hotels

Nearby Little Paris

0.1 km from Adelphi Hotel

0.1 km from AERIN, 2BDR Melbourne Apartment

Other Landmarks

0.1 km from Federation Square

FIND ME A CHEAP RENTAL
Map view of AVIS Store Location
coordinates: -37.816944444444 144.96694444444

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 8.6 / 10 Very good

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • Edgar Dewey

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The store was easy to find, the staff were friendly, and picking up the car was very smooth.
    Read More >

  • Bartholomew Ward

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The car pickup location is in the parking lot next to the rental office, but it was quite hidden. We asked three people before we found it. When returning the car, it didn't have a full tank, and Avis said they would charge four times the fuel price. We got scared and drove out of the airport to fill it up, haha!
    Read More >

  • Maxine Commons

    Melbourne

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    Service for Chinese customers needs improvement. It would be helpful to provide Mandarin services to facilitate better communication in case of incidents.
    Read More >

More AVIS Car hire Locations in Melbourne

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