From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3069931330
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3069931330
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Alamo, San Jose California Mineta International Airport Car hire

Alamo 3000+ ratings, 34 reviews

San Jose, California, United States

8.8 / 10 Very good

Best Price Car Hire at San Jose Airport(SJC)

Last updated on: November 23, 2024

Alamo - San Jose California Mineta International Airport Information, Car hire Instructions & Policies

Address

1659 AIRPORT BLVD,STE 5

Telephone

8443708303

Pick-up Instructions

The Alamo - San Jose California Mineta International Airport car hire location is in terminal

You can arrive of Alamo - San Jose California Mineta International Airport car hire by free shuttle bus.

Terminal A From Terminal A, proceed to the Shuttle Bus pick-up area; take the shuttle to the rental car facility. Terminal B From Terminal B, walk across from baggage claim to the rental car facility. Upon arrival to the rental car facility, please proceed to the Alamo counter located on the 1st floor and obtain your rental agreement. After you have received you rental agreement, proceed to the elevators and go to the 6th floor of the rental car facility, where the Alamo vehicle pick up is located. You will be met by an Alamo representative who will direct you to your vehicle.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 25 per day approximately.

Driver's License Requirements

There is no mandatory requirments for the driver's license holiding time from this store.

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

For local renters, you need to bring:

Full Driving License issued in United States

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada
Vehicles rented in the United States can be driven in any state in the United States. Vehicles may not be driven into Mexico. Vehicles rented in the United States can be driven into Canada, with the exception of 12 or 15 passenger vans,cargo van,luxury cars but must be returned to the United States unless Renter has pre-arranged with Provider to drop the vehicle off at one of Provider’s approved locations in Canada whereby a transborder fee may apply. Please reach to the renting location directly for details on cross-border restrictions.

Must-not:

Taking rental cars to following countries is not allowed:
Mexico
Depending on car models, bringing rental cars to below countries is not allowed:
Representative Car ModelsCountries

Nissan Juke

Canada

Travel into Canada is allowed for renters 25 years and older with a credit card. Renters traveling to Canada can rent the following classes: Economy through Full Size cars and Minivans Only. So the this Vehicle class CFAR, would not be able to cross into Canada. No SUV\'s are listed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 200-300 for other car models.

USD for Dodge Grand Caravan,

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.6 km from San Jose Airport

9.6 km from Reid-Hillview Of Santa Clara County Airport

12.5 km from Moffett Federal Airfield

Railway Stations

4.3 km from CalTrain San Jose

4.3 km from AmTrak

Hotels

9.7 km from Holiday Inn Express San Jose-Central City

Other Landmarks

3.5 km from J. Lohr Winery

4.9 km from San Jose Civic Auditorium

8.7 km from Oak Hill Funeral Home And Memorial Park

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: 37.3648 -121.9222

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.8 / 10 Very good

  • Vehicle condition: 0.7
  • Vehicle cleanliness: 0.8
  • Spaciousness: 0.8
  • Counter staff: 0.8
  • Pick-up location: 0.8
  • Drop-off location: 0.8
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • E.Zimmerman

    San Jose

    10 /10 Excellent

    Reviewed: Tuesday, November 26, 2024

    Like: Staff was Happy kind and helpful
    Read More >
  • L.BERNAL

    San Jose

    8.2 /10 Very good

    Reviewed: Tuesday, November 26, 2024

    Like: Had A great time Can 't wait til next year !!
    Dislike: service was good !!
    Read More >
  • J.NEO

    San Jose

    9.7 /10 Excellent

    Reviewed: Tuesday, November 26, 2024

    car options offered were between a brand new cadillac or a half year old volvo xc 90. Both excellent vehicles in good condition.
    Read More >
  • Verna Howard

    San Jose

    10 /10 Excellent

    Reviewed: Tuesday, November 26, 2024

    The company with the most renters, very fast processing speed with no forced upselling. The procedures are simple and there are many vehicle options. We chose a new car that had only 1030 miles on it, the car was in good condition, and we had a safe trip.
    Read More >
  • Sheila Warren

    San Jose

    8 /10 Very good

    Reviewed: Tuesday, November 26, 2024

    Fast service, good customer care, no hidden charges.
    Read More >
  • Bishop Franklin

    San Jose

    10 /10 Excellent

    Reviewed: Tuesday, November 26, 2024

    Very good
    Read More >
  • Armstrong Sam

    San Jose

    10 /10 Excellent

    Reviewed: Tuesday, November 26, 2024

    Pretty good. The location is prominent, the service is enthusiastic, and the car is in great condition.
    Read More >
  • Michell Pullman

    San Jose

    10 /10 Excellent

    Reviewed: Tuesday, November 26, 2024

    Helpful and friendly
    Read More >
  • Gladys Sainsbury

    San Jose

    10 /10 Excellent

    Reviewed: Tuesday, November 26, 2024

    The car rental process was smooth. At the parking lot, a lady introduced Sonatas, Optimas, and Camrys to choose from. I wanted to drive a Fusion, so I asked if there was one available. She said she would check for me. After a while, she brought a 2015 Fusion. The car had about 14,000 miles on it and was in relatively new condition. Returning the car was also smooth; I drove into the parking lot, left the keys under the front windshield, and someone came over to print a receipt, completing the process.
    Read More >
  • Eileen Eveline

    San Jose

    10 /10 Excellent

    Reviewed: Tuesday, November 26, 2024

    The staff was patient and detailed in explaining all the important points during pickup. The car was in good condition. Return procedures were simple and quick! A very pleasant car rental experience abroad!
    Read More >
  • Aries Becky

    San Jose

    10 /10 Excellent

    Reviewed: Tuesday, November 26, 2024

    Very friendly and convenient. They tried to sell insurance, but dropped it once we declined.
    Read More >
  • Michelle

    San Jose

    10 /10 Excellent

    Reviewed: Tuesday, November 26, 2024

    Extremely satisfied. Will use again next time and highly recommend it to friends back home.
    Read More >
  • Yvonne Carllyle

    San Jose

    8 /10 Very good

    Reviewed: Tuesday, November 26, 2024

    Friendly
    Read More >
  • Quinn Michelson

    San Jose

    10 /10 Excellent

    Reviewed: Tuesday, November 26, 2024

    Super convenient, both picking up and dropping off the car were very quick. The car was ready when we arrived, so we got it immediately; returning the car was just as simple, handing over the keys took less than a minute. I opted for the prepaid fuel option, only to later realize that any leftover fuel wouldn't be refunded. So, if you don't mind the hassle, it's better to pick up and return the car with a full tank, rather than prepaying for fuel.
    Read More >
  • April Daniel

    San Jose

    8 /10 Very good

    Reviewed: Tuesday, November 26, 2024

    Great experience. Picking up and returning the car was very convenient. I thought returning the car would be troublesome, so I arrived at the airport quite early, but it only took about 5 minutes to finish the process. Highly recommended.
    Read More >
  • Lillian Scripps

    San Jose

    10 /10 Excellent

    Reviewed: Tuesday, November 26, 2024

    Great experience, convenient and fast.
    Read More >
  • Barbara Bird

    San Jose

    8 /10 Very good

    Reviewed: Tuesday, November 26, 2024

    The key issue was that we had to pay a $2 parking fee when picking up the car!
    Read More >
  • Winni Law

    San Jose

    8 /10 Very good

    Reviewed: Tuesday, November 26, 2024

    Everything else was fine, but finding lost items was a hassle and I couldn't find anyone to help. The internal system was a bit chaotic during checkout and they almost charged me extra. If you don't speak the language well, it can be really frustrating.
    Read More >
  • Ogden Gard(i)ner

    San Jose

    10 /10 Excellent

    Reviewed: Tuesday, November 26, 2024

    Economical and convenient rental experience. Everything went smoothly. I'll choose Alamo again next time.
    Read More >
  • Audrey Turner

    San Jose

    8 /10 Very good

    Reviewed: Tuesday, November 26, 2024

    The service was not excessive but quite adequate.
    Read More >
  • Jonas Wilson

    San Jose

    8 /10 Very good

    Reviewed: Tuesday, November 26, 2024

    Picking up and returning the car in San Jose was fairly convenient. The car was in good condition, and the staff's service attitude was good.
    Read More >
  • Gill Christ

    San Jose

    10 /10 Excellent

    Reviewed: Tuesday, November 26, 2024

    The entire process was exactly as the customer service described, very convenient and easy to use!
    Read More >
  • Beacher Leigh

    San Jose

    10 /10 Excellent

    Reviewed: Tuesday, November 26, 2024

    Very good!
    Read More >
  • Griffith Anderson

    San Jose

    8 /10 Very good

    Reviewed: Tuesday, November 26, 2024

    The store locations are together and easy to find. However, the front desk said we could choose any car, but it turned out there were limitations.
    Read More >
  • Griffith Anderson

    San Jose

    10 /10 Excellent

    Reviewed: Tuesday, November 26, 2024

    Very good, the vehicle was in excellent condition with a wide range of choices.
    Read More >
  • Audrey Salome

    San Jose

    10 /10 Excellent

    Reviewed: Tuesday, November 26, 2024

    Great value! The staff provided thorough service. I initially chose to pick up the car in San Jose and return it at Los Angeles LAX, but I wanted to change it to Burbank Airport near Los Angeles. They checked this for me. In the end, all I needed to do was to return the car in Burbank.
    Read More >
  • Freda Mackintosh

    San Jose

    2 /10 Poor

    Reviewed: Tuesday, November 26, 2024

    I booked a Grand Cherokee, but when I arrived, they said they didn't have any. They offered me a vehicle of the same class instead. First, they gave me a Hyundai, which I found too small. Then, they offered me a silver Dodge, which was incredibly ugly. They also showed me a Kia, but I couldn't even name the specific model. The space was small, and it didn't look good at all. I chose the Grand Cherokee because it's a 4-wheel drive and I had a lot of luggage, including a long snowboard, which required a spacious vehicle. The Grand Cherokee was perfect for these needs and looked classy. But they just dismissed me with 'We don't have a Cherokee right now'. It was raining outside, and my wife and kids were waiting, so I had no choice but to take the Dodge, which was a commercial vehicle. I don't understand how an off-road vehicle and a commercial vehicle can be considered the same class. One costs around 60-70k, and the other 20-30k, yet they're deemed the same class? As expected, it was a disappointing experience. The front wheel got stuck in a small roadside ditch and took a long time to get out. For a novice, it could have been disastrous, especially with no phone signal. I hope they improve their service and credibility.
    Read More >
  • Harlan Isaiah

    San Jose

    6 /10 Average

    Reviewed: Tuesday, November 26, 2024

    Don't list Jeep Grand Cherokee if it's not actually available.
    Read More >
  • Lauren Margaret

    San Jose

    2 /10 Poor

    Reviewed: Tuesday, November 26, 2024

    They charged me extra at pickup, forced me to pay an additional $235 for insurance. The front desk service was terrible.
    Read More >
  • Bill Graham

    San Jose

    8 /10 Very good

    Reviewed: Tuesday, November 26, 2024

    Self-service process, very quick and convenient
    Read More >
  • Jane Pullan

    San Jose

    10 /10 Excellent

    Reviewed: Tuesday, November 26, 2024

    Satisfied
    Read More >
  • Caroline Polly

    San Jose

    10 /10 Excellent

    Reviewed: Tuesday, November 26, 2024

    A big company with proper regulations.
    Read More >
  • Tammy Macaulay

    San Jose

    10 /10 Excellent

    Reviewed: Tuesday, November 26, 2024

    Very satisfied
    Read More >
  • Quintion Noel

    San Jose

    10 /10 Excellent

    Reviewed: Tuesday, November 26, 2024

    The staff was okay, but the waiting time to get the car was a bit long.
    Read More >
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