Silicon Valley

They charged me extra at pickup, forced me to pay an additional $235 for insurance. The front desk service was terrible.

Very good, the vehicle was in excellent condition with a wide range of choices.

The car rental process was smooth. At the parking lot, a lady introduced Sonatas, Optimas, and Camrys to choose from. I wanted to drive a Fusion, so I asked if there was one available. She said she would check for me. After a while, she brought a 2015 Fusion. The car had about 14,000 miles on it and was in relatively new condition. Returning the car was also smooth; I drove into the parking lot, left the keys under the front windshield, and someone came over to print a receipt, completing the process.

Fast service, good customer care, no hidden charges.

The company with the most renters, very fast processing speed with no forced upselling. The procedures are simple and there are many vehicle options. We chose a new car that had only 1030 miles on it, the car was in good condition, and we had a safe trip.