ACE Rental Cars, Gold Coast Car hire

3% OFF

Best price car hire
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

ACE Rental Cars - Gold Coast Information, Car hire Instructions & Policies

Address

3 Queensbury Avenue Currumbin Waters, Queensland, 4223

Telephone

1800 62 04 08 / +61 07 5534 4667

Pick-up Instructions

The ACE Rental Cars - Gold Coast car hire location is located out of the airport

You can arrive of ACE Rental Cars - Gold Coast car hire by free shuttle bus.

There is a free shuttle service to ferry you to and from the Ace Rental Cars location, this runs from 8am until 4.30pm. Please dial either 1800 620 408 or 07 5598 2247 once you’re ready to be collected. The shuttle is a Yellow Van with ACE RENTAL CARS printed on the sides. Domestic Arrivals instructions..... Once you have collected your luggage and ready to be picked up, please make your way to towards International Arrivals and Coach Collections at the other end of the terminal. Once there make your way outside and follow the footpath around to the left to bays 13/ 14 where the Ace shuttle bus will collect you. International Arrivals instructions..... Once you have cleared customs and entered the terminal, turn to your left and make your way outside and follow the footpath around to the left to bays 13/ 14 where the Ace shuttle bus will collect you. The final shuttle departs the location 30 minutes before closing daily

Drop-off Instructions

Remember to re-fuel to agreed level when returning your rental car to our Gold Coast airport branch. Shuttle service to Gold Coast airport domestic and Gold Coast airport international terminals from 8 a.m. to 4:30 p.m. For all customers who have DEPARTING FLIGHTS please allow an additional 30 minutes prior to flight check-in time for rental car return & transfer to Gold Coast airport terminals.If returning your vehicle outside of business hours simply park the vehicle at our gold coast branch and place the keys in the drop box. You will need to arrange a taxi at your own cost to take you to the Gold Coast Airport terminals. Alternatively,After-hours arrangements can be made, the customer must contact the location 48hours before pickup, the customer will need to make their own way (at customer cost) to/from the location. No surcharge applies.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -16:00	07:30 -17:30	07:30 -17:30	07:30 -17:30	07:30 -17:30	07:30 -17:30	07:30 -17:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 100 years old

Young Driver Fee applies at 18 - 21 years old with charge of AUD 9 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 10/day

Additional driver

Note that all drivers must provide their valid documentation.

AUD 4.99/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 6/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 6/day

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Phillip Island, North Stradbroke Island

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Tasmania, Fraser Island, Bruny Island, Gove Peninsula, Groote Eylandt, Magnetic Island, Tiwi Island, Rottnest Island

Island is not allowed to use ferries, customers can only travel to the island by overland Bridges.

Must-not:

Taking rental cars to following islands is not allowed：
Lady Elliot Island, Kangaroo Island, Mornington Island

The vehicle is allowed to travel to Kangaroo Island however customer is liable for loss or damage up to the full value of the vehicle and related losses and fees including 3rd party damage

Excess

Collision Damage Waiver Excess differs by car model:

AUD 5900 for other car models.

AUD 7900 for Volkswagen Golf Gti,

AUD 7900 for Ford Mustang Gt,

AUD 7900 for Audi Sq5 Inc-4wd,

Theft Insurance Excess differs by car model:

AUD 1500 for other car models.

AUD 7900 for Volkswagen Golf Gti,

AUD 7900 for Ford Mustang Gt,

AUD 7900 for Audi Sq5 Inc-4wd,

Third Party Liability Insurance Excess differs by car model:

AUD 5900 for other car models.

AUD 7900 for Volkswagen Golf Gti,

AUD 7900 for Ford Mustang Gt,

AUD 7900 for Audi Sq5 Inc-4wd,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

4 km from Coolangatta Airport

Railway Stations

12.8 km from Robina Train Station

29.9 km from Helensvale Train Station

FIND ME A CHEAP RENTAL

Map view of ACE Rental Cars Store Location

coordinates: -28.150319 153.472654

Guest Reviews

Total points： 8.7 / 10 Very good

Vehicle condition: 6.6
Vehicle cleanliness: 6.5
Spaciousness: 6.4
Counter staff: 6.7
Pick-up location: 6.1
Drop-off location: 6.6
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

Blessing
Gold Coast
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Like: The stuff made the process easy
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C.Stone
Gold Coast
9.7 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Great pick up and drop off, the shuttle was super helpful
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E.Moten
Gold Coast
5.3 /10 Average
Reviewed: Tuesday, November 26, 2024
I felt that the lady at the desk was a bit abrupt and not overly helpful when sorting our booking as well as trying to scare us into booking further insurance despite explaining we already had our own insurance
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r.Keenan
Gold Coast
6 /10 Average
Reviewed: Tuesday, November 26, 2024
the lady at the pick up point was a bit frosty and tried to sell extra insurance when l thought l had bought the top one.said we were upgraded but did not want an 8 seater kia carnival just for 2 people. the drop off was very good.
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Pau Correa
Gold Coast
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Everything went great, I actually extended the rental. Thank you so much
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D.Liddle
Gold Coast
8.7 /10 Very good
Reviewed: Tuesday, November 26, 2024
The car was not new. I would have liked to know that. It had 115000 km on the clock
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Russell
Gold Coast
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Very good experience. Helpful and friendly staff, particularly shuttle bus driver. The car exceeded my expectations. Will definitely use again.
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Pau Correa
Gold Coast
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Love them, always a good service :)
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Anna
Gold Coast
9.3 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Excellent Staff, Very Friendly, Efficient and upgraded me, which was a bonus and very grateful.
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C.Hill
Gold Coast
9.7 /10 Excellent
Reviewed: Tuesday, November 26, 2024
The car was Fantastic very comfortable for the travel back to Melbourne from Queensland. Staff were friendly and very helpful.
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Anonymous
Gold Coast
9.7 /10 Excellent
Reviewed: Tuesday, November 26, 2024
They offered us a larger car for no extra price as we had 3 teenagers in the back seat for 5 weeks and they thought it would be best with a larger sedan than a small hatchback. The staff went above and beyond and the vehicle was fabulous.
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Anonymous
Gold Coast
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
All good!
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A.Cowen
Gold Coast
6 /10 Average
Reviewed: Tuesday, November 26, 2024
Easy and affordable !!
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A.Cowen
Gold Coast
8 /10 Very good
Reviewed: Tuesday, November 26, 2024
Great.. exceeded expectations !
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Ben
Gold Coast
9.3 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Pick up was smooth and drop off easy.
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R.Whelan
Gold Coast
9.7 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Very helpful and efficient staff and airport transfers. Will certainly use ACE again.
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Andrea V
Gold Coast
8.3 /10 Very good
Reviewed: Tuesday, November 26, 2024
Given the holidays pick-up took longer than expected but it was easily solved by their partner company. The contract was signed in a rush and before inspecting the vehicle which led to the extra step of writing an email and making the drop-off staff aware of the original state of the car.
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G.Potter
Gold Coast
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Brilliant
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Colbert Peacock
Gold Coast
2 /10 Poor
Reviewed: Tuesday, November 26, 2024
I bought full insurance through Zuzuche, but the rental counter didn't recognize it and insisted I buy their insurance again, otherwise they demanded a high deposit.
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Antony Delia
Gold Coast
6 /10 Average
Reviewed: Tuesday, November 26, 2024
You need a domestic driver's license and an international driving permit. The service was decent. I rented the car for three days and then extended for another day, but I had to pay the deposit again when extending, which felt quite inconvenient. Additionally, they required my domestic driver's license and the notarized document again when I extended the rental. Since I didn't have the notarized document with me, it took a long negotiation before they found the copy from three days earlier. Overall, it was a good experience, but dealing with the deposit and notarized document was a bit annoying.
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Sampson Noyes
Gold Coast
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
The service was great. Upon arrival at the airport, I called to book a shuttle.
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Stanford Garcia
Gold Coast
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Extremely satisfied
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Belle Lynch
Gold Coast
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Overall, it was pretty good.
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Herman Milne
Gold Coast
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Satisfied
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Michelsen's
Gold Coast
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
The car drove great. It was a good size and the hybrid had plenty of power. It was clean and tidy. The pick up place was very friendly. The girl that served us went above and beyond, trying to set up my phone to the car screen so we could see google maps easier.
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