ACE Rental Cars, Cairns Airport Car hire

3% OFF

Best price car hire
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

ACE Rental Cars - Cairns Airport Information, Car hire Instructions & Policies

Address

147 Lake Street Cairns Australia

Telephone

1800 620 408 / +613 9222 2595

Pick-up Instructions

The ACE Rental Cars - Cairns Airport car hire location is located out of the airport

You can arrive of ACE Rental Cars - Cairns Airport car hire by free shuttle bus.

CUSTOMERS ARRIVING AT AIRPORT: Call 1800 620 408 (+61 7 4041 0895) to arrange a pickup after collecting your luggage. 1.Exit terminal via the covered walkway 2 Follow signs for "Courtesy Bus" area where our Ace Rental Cars shuttle will meet you

Drop-off Instructions

Please return to the ace rental location, then take the shuttle back to the airport terminal.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	09:00 -13:00 09:00 -12:30	08:30 -15:00 09:00 -12:30 09:00 -13:00	08:30 -15:00 09:00 -12:30 09:00 -13:00	08:30 -15:00 09:00 -12:30 09:00 -13:00	08:30 -15:00 09:00 -12:30 09:00 -13:00	08:30 -15:00 09:00 -12:30 09:00 -13:00	08:30 -15:00 09:00 -12:30 09:00 -13:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 100 years old

Young Driver Fee applies at 18 - 21 years old with charge of AUD 9 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 10/day

Additional driver

Note that all drivers must provide their valid documentation.

AUD 4.99/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 6/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 6/day

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Phillip Island, North Stradbroke Island

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Tasmania, Fraser Island, Bruny Island, Gove Peninsula, Groote Eylandt, Magnetic Island, Tiwi Island, Rottnest Island

Island is not allowed to use ferries, customers can only travel to the island by overland Bridges.

Must-not:

Taking rental cars to following islands is not allowed：
Lady Elliot Island, Kangaroo Island, Mornington Island

The vehicle is allowed to travel to Kangaroo Island however customer is liable for loss or damage up to the full value of the vehicle and related losses and fees including 3rd party damage

Excess

Collision Damage Waiver Excess differs by car model:

AUD 5900 for other car models.

AUD 7900 for Volkswagen Golf Gti,

AUD 7900 for Ford Mustang Gt,

AUD 7900 for Audi Sq5 Inc-4wd,

Theft Insurance Excess differs by car model:

AUD 1500 for other car models.

AUD 7900 for Volkswagen Golf Gti,

AUD 7900 for Ford Mustang Gt,

AUD 7900 for Audi Sq5 Inc-4wd,

Third Party Liability Insurance Excess differs by car model:

AUD 5900 for other car models.

AUD 7900 for Volkswagen Golf Gti,

AUD 7900 for Ford Mustang Gt,

AUD 7900 for Audi Sq5 Inc-4wd,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

5.3 km from Cairns Airport

Railway Stations

0.8 km from Cairns Railway Station

Hotels

0.1 km from ibis Styles Cairns

0.1 km from Lake Central

0.1 km from Novotel Cairns Oasis Resort

FIND ME A CHEAP RENTAL

Map view of ACE Rental Cars Store Location

coordinates: -16.919533 145.773326

Guest Reviews

Total points： 9.3 / 10 Excellent

Vehicle condition: 9.0
Vehicle cleanliness: 9.2
Spaciousness: 10.0
Counter staff: 9.0
Pick-up location: 9.2
Drop-off location: 9.0
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Anonymous
Cairns
10 /10 Excellent
Reviewed: Monday, November 25, 2024
Petro was really expensive
Read More >
Anonymous
Cairns
9 /10 Excellent
Reviewed: Monday, November 25, 2024
just assumed that the car i ordered would be the one we got, but this car was fine too.
Read More >
Jerry
Cairns
10 /10 Excellent
Reviewed: Monday, November 25, 2024
Smooth process. Short wait for the pick up at Cairns airport and 10 minutes to the rental base in the city centre. Helpful, quick check in and car immediately outside. What’s not to love!
Read More >
M.Strudwick
Cairns
6.3 /10 Average
Reviewed: Monday, November 25, 2024
Guy seemed stressed
Read More >
L.Ovens
Cairns
7.7 /10 Good
Reviewed: Monday, November 25, 2024
We had a 15 min bus ride to pick up the car. We sat at the back and the air con was terrible. There was only one staff member for bookings and a full bus load of people to pick their cars off. From the time we got to the office it then took another 50mins before we could commence our journey.
Read More >
Asbira
Cairns
10 /10 Excellent
Reviewed: Monday, November 25, 2024
I got a Nissan Qashqai instead and the car was very good, comfortable for 4 with lots of luggages.
Read More >
M.Robim de Figueiredo Silva
Cairns
10 /10 Excellent
Reviewed: Monday, November 25, 2024
Easy access if you are in the city and good customer service. I had a great up grade because the car I supposed to get wasn’t available so they gave me a KIA Carnival which is a really comfortable car.
Read More >
M.Robim de Figueiredo Silva
Cairns
10 /10 Excellent
Reviewed: Monday, November 25, 2024
Easy to pickup and drop off, great customer service. I recommend.
Read More >
Steve H
Cairns
10 /10 Excellent
Reviewed: Monday, November 25, 2024
Ace were fantastic, from transfer to the car to pick and the instructions for drop off was easy.
Read More >
R.Kelly
Cairns
9.3 /10 Excellent
Reviewed: Monday, November 25, 2024
Great service. Friendly staff. Free upgrade
Read More >
D.Folino
Cairns
10 /10 Excellent
Reviewed: Monday, November 25, 2024
Made everything easy and were very friendly.
Read More >