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+1-8007618913
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+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1826562326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1826562326
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Europcar, Cairns Airport Car hire

Europcar 3000+ ratings, 27 reviews

Cairns, Queensland, Australia

8.8 / 10 Very good

Best Price Car Hire at Cairns Airport(CNS)

Last updated on: November 19, 2024

Europcar - Cairns Airport Information, Car hire Instructions & Policies

Address

TERMINAL BUILDING

Telephone

+61 (0) 7 40349088

Pick-up Instructions

The Europcar - Cairns Airport car hire location is in terminal

You can walk to the counter of Europcar - Cairns Airport car hire.

The Europcar counter is located inside the arrivals hall near the baggage collection carousels at both the domestic and international terminals. The International terminal desk is not always manned so on arrival please make your way to the Europcar booth and use the phone on the counter to speak to a Europcar team member.

Drop-off Instructions

Follow the signs on Airport Avenue to the domestic or international car rental car parks. Please park in any of the Europcar parking bays, which are located on the left hand side, the 1st exit after the 2nd roundabout. The Domestic Terminal carpark is manned between 8.00am and 5.00pm. Outside these hours keys must be returned to counter in the domestic or international terminals.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -23:30
08:00 -23:30
08:00 -23:30
08:00 -23:30
08:00 -23:30
08:00 -23:30
08:00 -23:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of AUD 15 - 37.0736136 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Full Driving License issued in Australia

If you are a local renter, you may be required to present a utility bill within 3 months for checking.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Phillip Island, Kangaroo Island, North Stradbroke Island, South Stradbroke Island
The only vehicles permitted to travel on unsealed roads are the following FFAR, KPGE, SFDR, PFAR, FFAM, SFBR, SFBD(SUV modles and PICKUP modles)and then ONLY if Unsealed Road Cover has been purchased. An unsealed road refers to a constructed or formed road that is not sealed with a hard material, such as tar, bitumen or concrete. Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line unless Snow Cover has been purchased.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water. Vehicles are permitted to travel to the below islands only: Kangaroo Island Stradbroke Island Bribie Island Phillip Island Bruny Island

Must-not:

Taking rental cars to following islands is not allowed:
Rottnest Island, Mornington Island, Churchill Island, Fraser Island, Mariah Island
Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line unless Snow Cover has been purchased.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water. Vehicles are permitted to travel to the below islands only: Kangaroo Island Stradbroke Island Bribie Island Phillip Island Bruny Island

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Cairns Airport

Railway Stations

5.9 km from Cairns Railway Station

Hotels

3 km from The Lakes Resort Cairns

3.1 km from Park Royal

3.2 km from Summer House Backpackers Cairns

FIND ME A CHEAP RENTAL
Map view of Europcar Store Location
coordinates: -16.8778 145.7499

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.8 / 10 Very good

  • Vehicle condition: 8.5
  • Vehicle cleanliness: 8.5
  • Spaciousness: 8.3
  • Counter staff: 8.4
  • Pick-up location: 8.6
  • Drop-off location: 8.4
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • J.De-La-Garde

    Cairns

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Like: flight was delayed of course and it was the last flight of the evening, no help from the call centre but the amazing staff stayed back til after 1am so I could collect the car.
    Read More >
  • Andy G

    Cairns

    9.4 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Like: Near new Nissan X-Trail. Very comfortable drive
    Dislike: Slow service when picking up - thankfully not a long queue
    Read More >
  • D.Whiteley

    Cairns

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Like: Free upgrade to a near brand new car with built in sat nav which turned out to be a life saver.
    Dislike: Car rental return signage could be a little better but otherwise still straight forward.
    Read More >
  • Patrick

    Cairns

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Like: I don't normally hire a car when I travel but when I do, I like it to be quick, easy and good value for money. This is the firs time I have gone through Easy Rent Cars and they ticked all three of these boxes.
    Read More >
  • Mike Melbourne

    Cairns

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Like: Staff were very helpful, efficient and offered a free upgrade
    Read More >
  • D.Fluckiger

    Cairns

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Like: Great service, no fuss and gotten upgraded.
    Read More >
  • M.Baarendse

    Cairns

    9.8 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Like: the service the car
    Dislike: the car even though an up up grade was too big for just the 2 of us ASX would have been better
    Read More >
  • Vivian

    Cairns

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Like: Location is perfect. Staff was friendly and helpful.
    Dislike: Make sure you buy full insurance with easyrentcars because it much cheaper than buying with Europcar. Ensuring you arrange additional driver if you need with easyrentcars also. We checked with Europcar directly on phone before booking through easyrentcars and staff refused to add my partner as another driver if he does not have credit card. He advised the staff we had done it before without credit card if he travel with me who has credit card. The staff insits he still needs to have credit card or go back to rent a car with the previous company where they allowed. Then we booked everything with easyrentcars with additional drive, full insurance. Everything went smooth at the pick up point. It is a best price offered by easyrentcars and the website help to bring the smooth and excellent experience. Thank you easyrentcars.
    Read More >
  • Clare. C.

    Cairns

    9.8 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Like: The price was FAR lower than anyone else. Pay on collect. Quick and easy pick up and drop off. Brand new car.
    Dislike: I would have liked a booking number for Europecar. I couldn’t check that EasyRentCars wasn’t a scam and I was worried they weren’t going to have our booking when we turned up.
    Read More >
  • L.D'Antonio

    Cairns

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Like: It was so easy to locate. Information was excellent. Staff were friendly.
    Dislike: Nothing
    Read More >
  • A.Fist

    Cairns

    9.8 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Like: Best value for money and no problems
    Dislike: Nothing
    Read More >
  • B.Hampson

    Cairns

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Like: Was very happy with the whole experience. Happy that the car seat was installed. Happy with the vehicle and the customer service. Will use again.
    Dislike: As always, prices could be improved :)
    Read More >
  • J.smith

    Cairns

    9.8 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Like: freindly efficient staff
    Read More >
  • Linda

    Cairns

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Like: Friendly staff and easy pick up and return proccess
    Read More >
  • A.Tsamis

    Cairns

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Like: Professional friendly service
    Dislike: Nothing
    Read More >
  • J.Gomes

    Cairns

    8.7 /10 Very good

    Reviewed: Friday, November 22, 2024

    Had to purchace extra cover at counter.
    Read More >
  • Anonymous

    Cairns

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Great car. Good explanation of insurance.
    Read More >
  • R.Mariappa

    Cairns

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    We got a free upgrade from sedan to semi suv
    Read More >
  • John S.

    Cairns

    6.7 /10 Average

    Reviewed: Friday, November 22, 2024

    Currently filing a claim regarding reimbursement for a flat tire. Currently ongoing.
    Read More >
  • I.Stevenson

    Cairns

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Counter was busy but experience was smooth
    Read More >
  • Y.KAMEI

    Cairns

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    相手方の都合で無料でアップグレードしてくれました。早朝ですと、国際線の受付に人がいません。国際線の受付カウンターまでカートを押すと約10分、それが気にならないなら、おススメです。国際線にある各社の半額で借りられました。保険の説明などあり、多少の英語力はマストです。
    Read More >
  • C.Apetrei

    Cairns

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Easy process, good car
    Read More >
  • Natalie Lau

    Cairns

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    all are great
    Read More >
  • I.Pacitti

    Cairns

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Good service, very nice car but terribly expensive. $2,000.- for 8 days driving 222km just to get around is very expensive!
    Read More >
  • Dora Edgeworth

    Cairns

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    There weren't many issues with renting the car, except that after returning it, daily charges were made to my credit card for four consecutive days. When I contacted customer service to find out why, they kept saying they were coordinating with the rental company, but after four days, there was still no resolution. It was terrible, and I had to freeze my credit card. They said the charges were for toll fees, but I rented three cars at the same time, all took the same route, and the other two cars weren't charged. Only mine was charged every day after returning it. Really strange.
    Read More >
  • Darlene Leopold

    Cairns

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    No additional insurance was required, other services were fine
    Read More >
  • Alice Philip

    Cairns

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    They falsely claimed that I didn't return the car with a full tank. I refueled on the way to the airport and even provided the receipt, yet they lied.
    Read More >
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