Enterprise, Madrid Atocha Train Station Car hire

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Enterprise - Madrid Atocha Train Station Information, Car hire Instructions & Policies

Address

ESTACION AVE ATOCHA, GLORIETA CARLOS V, S N, MADRID, M, 28045, ES

Telephone

+34915061846

Pick-up Instructions

AVENIDA CIUDAD DE BARCELONA 2. PARKING 3 At the bottom of the ramp

Drop-off Instructions

Please park the vehicle at the Enterprise parking lot. Lock the vehicle and leave the keys in the drop-box located in front of kiosk or at the one located at the branch in the hall of the train station.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -23:00	08:00 -23:00	08:00 -23:00	08:00 -23:00	08:00 -23:00	08:00 -23:00	08:00 -23:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 23 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 3 year(s).

The following models require 3 year's of license holding time: Hyundai Tucson

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

EU Driving Licence

For local renters, you need to bring:

Full Driving License issued in Spain

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Luxembourg Austria Germany Italy Monaco Belgium France Switzerland Netherlands Show More Luxembourg Austria Germany Italy Monaco Belgium France Switzerland Netherlands Portugal Gibraltar Andorra	EUR 55 per rental

Please inform the rental branch of your intention to leave the country with the vehicle and require authorisation.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Please inform the rental branch of your intention to leave the country with the vehicle and require authorisation.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200 for Seat Ibiza,

Theft Insurance Excess differs by car model:

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

8.8 km from Cuatro Vientos Airport

13.3 km from Madrid–Barajas Airport

Railway Stations

0.8 km from Atocha Train Station

7.6 km from Chamartin Station

Hotels

1.3 km from Hotel Claridge Madrid

2.7 km from PYR se1ect Plaza Mayor II y III

9.4 km from Eurostars Suites Mirasierra

Other Landmarks

1.4 km from Paseo Del Prado

2.2 km from Puerta Del Sol Madrid

5.5 km from Convention Center

FIND ME A CHEAP RENTAL

Map view of Enterprise Store Location

coordinates: 40.4036 -3.68454

Guest Reviews

Total points： 5.6 / 10 Average

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Nicola Billy
Madrid
10 /10 Excellent
Reviewed: Thursday, January 30, 2025
Except for spending half an hour to find the rental company, everything else was great.
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Cecilia Arnold
Madrid
6 /10 Average
Reviewed: Thursday, January 30, 2025
Had to wait for a long time when returning the car.
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Lou Zangwill
Madrid
10 /10 Excellent
Reviewed: Thursday, January 30, 2025
The staff had a great attitude.
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Giles Geoffrey
Madrid
2 /10 Poor
Reviewed: Thursday, January 30, 2025
The experience was quite frustrating. I was supposed to pick up the car at 12 PM, but when I arrived, there were no cars available. Many customers were waiting as well. The staff at the counter spoke poor English. Spanish-speaking customers filled out complaint forms and got their cars within an hour, but we had to wait for three hours without any apologies or compensation. I noticed that when a white customer arrived at 2:30 PM and waited for half an hour, the staff apologized. This made me suspect there might be racial discrimination. After returning, I received two management fees that seemed like fines, but I didn't receive any emails about them. I contacted the platform's customer service, but there was no response.
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Todd Pansy
Madrid
2 /10 Poor
Reviewed: Thursday, January 30, 2025
I booked a Mercedes V-Class on the website and paid a deposit in advance. When I got to the store, they gave me a Seat. The price difference between the two cars is almost double on the rental platform. I had bought the most expensive insurance on the rental platform, but they added local insurance when picking up the car. It was a very bad rental experience.
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Eve Walpole
Madrid
8 /10 Very good
Reviewed: Thursday, January 30, 2025
The car was very new, but the service attitude was average.
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Guy Haywood
Madrid
8 /10 Very good
Reviewed: Thursday, January 30, 2025
Unfriendly attitude
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Daniel Alfred
Madrid
2 /10 Poor
Reviewed: Thursday, January 30, 2025
The rental company sent an inexperienced person to handle the order who wasn't familiar with the procedures and didn't speak good English. They kept pushing us to buy insurance in a threatening manner, repeatedly emphasizing that our insurance was domestic, not theirs. They kept stressing that any damage would result in a €1,700 fine. It was incredibly frustrating, taking almost 4 hours to complete the rental process, wasting half the day. I don't know who to contact about this loss. I will never use this company again.
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Cecil Cronin
Madrid
10 /10 Excellent
Reviewed: Thursday, January 30, 2025
Very satisfied
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Jo Carey
Madrid
2 /10 Poor
Reviewed: Thursday, January 30, 2025
The car rental company sent an inexperienced person to handle our order. They were not familiar with the process and their English was not good. They kept aggressively pushing for us to buy their insurance, repeatedly emphasizing that our insurance was from our home country and not theirs. They threatened that if there were any scratches, we would be fined 1700 euros. It was incredibly frustrating and it took almost 4 hours to complete the rental. We wasted half a day. I have no idea who will compensate for this loss. I will never use this company again.
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Marsh Carey
Madrid
2 /10 Poor
Reviewed: Thursday, January 30, 2025
The rental company sent a novice to assist us. He was not familiar with the process, his English was poor, and he kept aggressively pushing insurance, emphasizing that our insurance was from our home country, not theirs. He repeatedly warned us that any scratches would result in a €1700 fine. It was unbelievable and took nearly 4 hours to complete the rental, wasting half a day. I have no idea who will compensate for this loss. I will never use this company again.
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