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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5526803333
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5526803333
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Reviewed: Tue, May 28, 2019
About Enterprise: 2.0 /10
I booked a Mercedes V-Class on the website and paid a deposit in advance. When I got to the store, they gave me a Seat. The price difference between the two cars is almost double on the rental platform. I had bought the most expensive insurance on the rental platform, but they added local insurance when picking up the car. It was a very bad rental experience.

Relevant Reviews on Enterprise Madrid Atocha Train Station

Marsh Carey

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Reviewed: Fri, Jul 26, 2024
About Enterprise: 2.0 /10
The rental company sent a novice to assist us. He was not familiar with the process, his English was poor, and he kept aggressively pushing insurance, emphasizing that our insurance was from our home country, not theirs. He repeatedly warned us that any scratches would result in a €1700 fine. It was unbelievable and took nearly 4 hours to complete the rental, wasting half a day. I have no idea who will compensate for this loss. I will never use this company again.

Jo Carey

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Reviewed: Fri, Jul 26, 2024
About Enterprise: 2.0 /10
The car rental company sent an inexperienced person to handle our order. They were not familiar with the process and their English was not good. They kept aggressively pushing for us to buy their insurance, repeatedly emphasizing that our insurance was from our home country and not theirs. They threatened that if there were any scratches, we would be fined 1700 euros. It was incredibly frustrating and it took almost 4 hours to complete the rental. We wasted half a day. I have no idea who will compensate for this loss. I will never use this company again.

Cecil Cronin

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Reviewed: Sat, Jul 27, 2024
About Enterprise: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Guy Haywood

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Reviewed: Tue, Feb 20, 2024
About Enterprise: 8.0 /10
Unfriendly attitude
About QEEQ: 8.0 /10

Nicola Billy

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Reviewed: Sat, Nov 4, 2017
“Road Trip in Spain and Portugal”
About Enterprise: 10.0 /10
Except for spending half an hour to find the rental company, everything else was great.

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