Record Go, Palma De Mallorca Airport Car hire

Best price car hire
Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Record Go - Palma De Mallorca Airport Information, Car hire Instructions & Policies

Address

07611 Palma, Balearic Islands, Spain

Telephone

+34936192468

Pick-up Instructions

The Record Go - Palma De Mallorca Airport car hire location is in terminal

You can walk to the counter of Record Go - Palma De Mallorca Airport car hire.

Once you exit the baggage claim area (1), without leaving the terminal building, turn left and go to the end of the hall (2).You’ll find our office on your left.In this office they’ll give you your rental agreement (3).Once you’ve obtained the rental agreement, leave the terminal Once you’ve obtained the rental agreement, leave the terminal (1) and cross the walkway towards the parking building opposite the terminal (2).Enter the building. The staircases to access the car park are just behind the cafeteria (3).Go up to floor 1.Access the interior of the car park through the door on the right (4).Once inside, turn left and you’ll find the Record go pick-up office. In this office, they’ll give you the keys to your vehicle.

Drop-off Instructions

Directions to the drop-off office in the cark park Please set your GPS to the general parking of the airport coordinate:39.546064338787104, 2.7272255869179336 to the car rental return parking. 1.Go to the airport and follow signs "Rental Car" that will guide you to the car park building. 2.Once at the car park’s entrance, access floor 1 through the outside ramp to the right of the building. 3.Park the vehicle in one of the drop-off spaces for Record go. 4.Once the vehicle is parked, go to the Record go drop-off office and hand in the vehicle key to properly identified Record go staff only.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Full Driving License issued in Spain

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + spain swear translation

spain swear translation

For local renters, you need to bring:

Full Driving License issued in Spain

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Andorra France Gibraltar Portugal	EUR 20 per day

This additional fee is 20 Euros per day, with a minimum charge of 40 Euros and a maximum per rental of 200 Euros.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1100 for Kia Rio,Toyota Yaris Hybrid,Toyota Yaris,Citroen C3,Toyota Aygo,Fiat Panda,Suzuki S-presso Gl+,Fiat 500 Cabrio,

EUR 1400 for Toyota Yaris Cross Hybrid,Fiat 600,Renault Megane,Seat Arona,4 E Tech,Toyota Yaris Cross,Renault Captur,Ford Tourneo Courier,Ceed Plug In,Seat Leon Estate,

EUR 2000 for 4 E Tech,Peugeot 5008,Volkswagen Transporter,Ford Kuga Or Similar (eco Label),Nissan Qashqai,Fiat 500 Électrico,Fiat 500 Eléctrico Cabrio,Bmw 5 Series,4x4 Winter Tyres,Mini Cooper Cabrio,Benz Vito,Toyota Highlander,Fiat Talento 8 Seats,

EUR 1800 for Volkswagen T-roc,Alfa Romeo Tonale,Toyota C Hr,Peugeot 3008,Bmw 116,5 2,Renault Scenic,Ford Kuga Or Similar (eco Label),Bmw 1 Series,Nissan Qashqai,Bmw X1,Fiat 500 Électrico,Fiat 500 Eléctrico Cabrio,

EUR 2000 for Toyota Proace Electric Aut,Peugeot 5008,Volkswagen Transporter,Skoda Kodiaq 7pax Autom.,Mercedes Cle Coupe Coupe,Bmw 5 Series,4x4 Winter Tyres,Lexus Lbx,Mercedes-benz Cle Coupé,Mini Cooper Cabrio,Benz Vito,Mercedes C Class,Toyota Highlander,Fiat Talento 8 Seats,Toyota Proace Verso Eléctrica,Ford Transit Lara,

EUR 3000 for Benz E220 4matic,V.w. T-roc Cabrio Aut,4x4 Winter Tyres,Lexus Nx Hybrid,Ford Ranger,Jeep Wrangler,

Theft Insurance Excess differs by car model:

EUR 1100 for Kia Rio,Toyota Yaris Hybrid,Toyota Yaris,Citroen C3,Toyota Aygo,Fiat Panda,Suzuki S-presso Gl+,Fiat 500 Cabrio,

EUR 1400 for Toyota Yaris Cross Hybrid,Fiat 600,Renault Megane,Seat Arona,4 E Tech,Toyota Yaris Cross,Renault Captur,Ford Tourneo Courier,Ceed Plug In,Seat Leon Estate,

EUR 3000 for Benz E220 4matic,V.w. T-roc Cabrio Aut,4x4 Winter Tyres,Lexus Nx Hybrid,Ford Ranger,Jeep Wrangler,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Palma De Mallorca Airport

Railway Stations

7.5 km from Palma Intermodal Station

Other Landmarks

7.6 km from Palma Town Hall

7.6 km from Santa Eulalia Church

7.8 km from Royal Palace Of La Almudaina

FIND ME A CHEAP RENTAL

Map view of Record Go Store Location

coordinates: 39.551741 2.736165

Location Images

Record Go-Palma De Mallorca Airport-312955-pickup_guide

Pickup Sign

Guest Reviews

Total points： 7.9 / 10 Good

Vehicle condition: 2.5
Vehicle cleanliness: 2.1
Spaciousness: 2.3
Counter staff: 2.2
Pick-up location: 2.1
Drop-off location: 2.1
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

P.CORNBOROUGH
Mallorca
9 /10 Excellent
Reviewed: Friday, March 27, 2026
car dirty] no water in washers no aerial for radio
Read More >
Anonymous
Mallorca
6 /10 Average
Reviewed: Friday, March 27, 2026
The Record Go staff at Palma need a course in Customer Service. Rude, obnoxious and couldn't care less.
Read More >
M.Sweeney
Mallorca
10 /10 Excellent
Reviewed: Friday, March 27, 2026
I still haven’t seen my deposit released back to my account. I would expect this to happen almost immediately. It is now 3 days later.
Read More >
s.whitaker
Mallorca
7 /10 Good
Reviewed: Friday, March 27, 2026
they " upgraded" us to a Merc A class which was too small to get into . The drop off staff were rude beyond belief . I have never been spoken to by such a surly rude woman in my life . i will never use record again .
Read More >
Anonymous
Mallorca
8.3 /10 Very good
Reviewed: Friday, March 27, 2026
Excellent. Easy to find, no waiting, all went very smoothly
Read More >
L.Miller
Mallorca
8.7 /10 Very good
Reviewed: Friday, March 27, 2026
The record go staff at the car collection we’re so helpful and kind when I had a really difficult time managing to understand my booking from qeeq, went above and beyond to get me sorted.
Read More >
Martin
Mallorca
10 /10 Excellent
Reviewed: Friday, March 27, 2026
Great service
Read More >
H.de Beurs
Mallorca
8.3 /10 Very good
Reviewed: Friday, March 27, 2026
The self service pick up is relatively confusing
Read More >
Anonymous
Mallorca
10 /10 Excellent
Reviewed: Friday, March 27, 2026
Great car, smooth check-in process and drop off :)
Read More >
Zero Bulwer
Mallorca
2 /10 Poor
Reviewed: Friday, March 27, 2026
Read More >
Isaac Leigh
Mallorca
2 /10 Poor
Reviewed: Friday, March 27, 2026
Read More >
Marian Jessie
Mallorca
10 /10 Excellent
Reviewed: Friday, March 27, 2026
Very satisfied, no additional sales pitches
Read More >
Marsh Price
Mallorca
10 /10 Excellent
Reviewed: Friday, March 27, 2026
I've rented from this company multiple times and have always been very satisfied.
Read More >
Xavier Sweet
Mallorca
6 /10 Average
Reviewed: Friday, March 27, 2026
Read More >
Anonymous
Mallorca
6.3 /10 Average
Reviewed: Friday, March 27, 2026
Car had significant damage on car door. Told they don’t fix damage until the end of the season (september). Rang customer services and said we were not happy. They said it’s a free country and hung up. Never again.
Read More >
Anonymous
Mallorca
6 /10 Average
Reviewed: Friday, March 27, 2026
We forgot a driver's license at home and they were very unwilling to change to a different driver. They did not allow a change, then tried to push us into a very expensive total insurance cover and scare us off from canceling the old and making a new reservation (it would be expensive, would take hours - neither was true).
Read More >
Darren Whit
Mallorca
10 /10 Excellent
Reviewed: Friday, March 27, 2026
Very good and convenient.
Read More >
Penelope Charley
Mallorca
10 /10 Excellent
Reviewed: Friday, March 27, 2026
Very good, no hidden charges, everything went smoothly.
Read More >
Tina Robbins
Mallorca
6 /10 Average
Reviewed: Friday, March 27, 2026
Read More >
Jack Yeates
Mallorca
10 /10 Excellent
Reviewed: Friday, March 27, 2026
The service was excellent. You can still rent a car without a personal credit card if you purchase full insurance. In this case, domestic insurance can be considered optional. Remember to fill up the tank before returning the car; otherwise, a service fee will be charged.
Read More >
Rachel Lucia
Mallorca
8 /10 Very good
Reviewed: Friday, March 27, 2026
Satisfied
Read More >
Wright Beaufort
Mallorca
2 /10 Poor
Reviewed: Friday, March 27, 2026
Read More >
Juliet Wyclif(fe)
Mallorca
10 /10 Excellent
Reviewed: Friday, March 27, 2026
The self-service is convenient, but I was charged an extra 10 euros at the end without explanation.
Read More >
Alva Dupont
Mallorca
6 /10 Average
Reviewed: Friday, March 27, 2026
Read More >
Page Rhys
Mallorca
10 /10 Excellent
Reviewed: Friday, March 27, 2026
The staff at the front desk were great, but the attitude at the pickup location was quite average.
Read More >
Xaviera Swift
Mallorca
10 /10 Excellent
Reviewed: Friday, March 27, 2026
Excellent service. The attitude was much better compared to when we called. Purchased full insurance. The pick-up and drop-off process was smooth and hassle-free.
Read More >
Nina Patrick
Mallorca
10 /10 Excellent
Reviewed: Friday, March 27, 2026
Convenient and efficient, the car is reliable.
Read More >
Stephanie Smedley
Mallorca
10 /10 Excellent
Reviewed: Friday, March 27, 2026
Good service.
Read More >
Honey Meg
Mallorca
6 /10 Average
Reviewed: Friday, March 27, 2026
Read More >
Albert Irving
Mallorca
6 /10 Average
Reviewed: Friday, March 27, 2026
Read More >
Elton Croft
Mallorca
6 /10 Average
Reviewed: Friday, March 27, 2026
Read More >
Willie Emmie
Mallorca
4 /10 Average
Reviewed: Friday, March 27, 2026
Read More >
Keith Wyld(e)
Mallorca
10 /10 Excellent
Reviewed: Friday, March 27, 2026
Very satisfied.
Read More >
Clara Bernal
Mallorca
10 /10 Excellent
Reviewed: Friday, March 27, 2026
The service was excellent!
Read More >
Marico Wagner
Mallorca
10 /10 Excellent
Reviewed: Friday, March 27, 2026
The store is easy to find with clear directions.
Read More >
Alva Dupont
Mallorca
10 /10 Excellent
Reviewed: Friday, March 27, 2026
Excellent service, no tickets received yet. The return navigation is quite complicated, so make sure to allow enough time!
Read More >
Veronica Defoe
Mallorca
8 /10 Very good
Reviewed: Friday, March 27, 2026
The queue was incredibly long. This was the first time I encountered a 30-minute wait for picking up a rental car, probably because the price was cheap. RecordGO had over ten service counters and eight self-service machines, yet the wait was still very long! There were two types of deposits: 1. €129 fuel deposit, 2. €1200 insurance deposit. The process was relatively smooth overall. Right before returning the car, I refueled until the pump clicked at the nearest gas station to the airport, then drove about 1-2 km to return the car. However, the staff said the tank was not full??? I was confused and explained that I had only driven 1-2 km, and the staff replied, 'OK, no problem, it's fine!' But the next day, €69 was deducted from the fuel deposit, and I only got back about half of it! Absolutely ridiculous!
Read More >
Mag Helin(a)
Palma De Mallorca
10 /10 Excellent
Reviewed: Friday, March 27, 2026
The directions at the airport were clear. This was my first time renting a car abroad since the pandemic, and I forgot some of the European processes, which made me spend quite a while at the counter discussing things. For instance, I bought insurance on the platform but still had to pay a deposit (this is just a regular car rental deposit to cover fines or penalties, if any). Additionally, there was a fuel tank deposit, which is refundable as long as you return the car with a full tank; it's just another form of security. QEEQ remains as reliable as ever, offering clear instructions and being as convenient and efficient as it was before the pandemic. I chose a leading local rental company instead of a global one, and the service was very convenient.
Read More >