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Record go, Palma De Mallorca Airport Car hire

Record Go 3000+ ratings, 28 reviews

Mallorca, Balearic Islands, Spain

7.9 / 10 Good

Record go - Palma De Mallorca Airport Information, Car hire Instructions & Policies

Address

07611 Palma, Balearic Islands, Spain

Telephone

+34936192468

Pick-up Instructions

The Record go - Palma De Mallorca Airport car hire location is in terminal

You can walk to the counter of Record go - Palma De Mallorca Airport car hire.

Once you exit the baggage claim area (1), without leaving the terminal building, turn left and go to the end of the hall (2).You’ll find our office on your left.In this office they’ll give you your rental agreement (3).Once you’ve obtained the rental agreement, leave the terminal Once you’ve obtained the rental agreement, leave the terminal (1) and cross the walkway towards the parking building opposite the terminal (2).Enter the building. The staircases to access the car park are just behind the cafeteria (3).Go up to floor 1.Access the interior of the car park through the door on the right (4).Once inside, turn left and you’ll find the Record go pick-up office. In this office, they’ll give you the keys to your vehicle.

Drop-off Instructions

Directions to the drop-off office in the cark park Please set your GPS to the general parking of the airport coordinate:39.546064338787104, 2.7272255869179336 to the car rental return parking. 1.Go to the airport and follow signs "Rental Car" that will guide you to the car park building. 2.Once at the car park’s entrance, access floor 1 through the outside ramp to the right of the building. 3.Park the vehicle in one of the drop-off spaces for Record go. 4.Once the vehicle is parked, go to the Record go drop-off office and hand in the vehicle key to properly identified Record go staff only.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Full Driving License issued in Spain

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + spain swear translation

spain swear translation

For local renters, you need to bring:

Full Driving License issued in Spain

Additional Extras

Extras Prices
Extras Prices
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).
EUR 12.95/day
capped at EUR 155.4
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 12.95/day
capped at EUR 155.4
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 10.95/day
capped at EUR 131.4

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Andorra

France

Gibraltar

Portugal

EUR 20 per day
This additional fee is 20 Euros per day, with a minimum charge of 40 Euros and a maximum per rental of 200 Euros.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200 for Toyota Yaris,Peugeot 208,Toyota Aygo,Fiat Novo Panda,Kia Picanto,Fiat 500 Convertible,

EUR 1500 for Toyota Auris Hybrid,Skoda Scala,Volkswagen Golf,Hyundai Creta,Kia Niro,Omoda 5,Volkswagen T-cross,Citroën Berlingo,Seat Leon S.w. Or Similar,Volkswagen Tiguan,Ds 4,Toyota C Hr,Opel Grandland,Nissan Qashqai,Citroen Grand C4 Picasso 5+2,

EUR 2000 for Jeep Avenger Electric,Seat Alhambra,Peugeot Traveller,Ford Kuga Or Similar (eco Label),Nissan Qashqai,Fiat 500 Électrico,Fiat 500e Cabrio 42 Kwh,Bmw 5 Series,Toyota Rav4,Mercedes E250 Convertible,Mercedes Classe V,Toyota Proace,Kia Carens,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Palma De Mallorca Airport

Railway Stations

7.5 km from Palma Intermodal Station

Other Landmarks

7.6 km from Palma Town Hall

7.6 km from Santa Eulalia Church

7.8 km from Royal Palace Of La Almudaina

FIND ME A CHEAP RENTAL
Map view of Record Go Store Location
coordinates: 39.551741 2.736165

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

Record Go-Palma De Mallorca Airport-312955-pickup_guide Pickup Sign
Record Go-Palma De Mallorca Airport-312955-pickup_guide Pickup Sign
Guest Reviews

Total points： 7.9 / 10 Good

  • Vehicle condition: 2.5
  • Vehicle cleanliness: 2.1
  • Spaciousness: 2.3
  • Counter staff: 2.2
  • Pick-up location: 2.1
  • Drop-off location: 2.1
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • P.CORNBOROUGH

    Mallorca

    9 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    car dirty] no water in washers no aerial for radio
    Read More >

  • Anonymous

    Mallorca

    6 /10 Average

    Reviewed: Tuesday, January 6, 2026

    The Record Go staff at Palma need a course in Customer Service. Rude, obnoxious and couldn't care less.
    Read More >

  • M.Sweeney

    Mallorca

    10 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    I still haven’t seen my deposit released back to my account. I would expect this to happen almost immediately. It is now 3 days later.
    Read More >

  • s.whitaker

    Mallorca

    7 /10 Good

    Reviewed: Tuesday, January 6, 2026

    they " upgraded" us to a Merc A class which was too small to get into . The drop off staff were rude beyond belief . I have never been spoken to by such a surly rude woman in my life . i will never use record again .
    Read More >

  • Anonymous

    Mallorca

    8.3 /10 Very good

    Reviewed: Tuesday, January 6, 2026

    Excellent. Easy to find, no waiting, all went very smoothly
    Read More >

  • L.Miller

    Mallorca

    8.7 /10 Very good

    Reviewed: Tuesday, January 6, 2026

    The record go staff at the car collection we’re so helpful and kind when I had a really difficult time managing to understand my booking from qeeq, went above and beyond to get me sorted.
    Read More >

  • Martin

    Mallorca

    10 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    Great service
    Read More >

  • H.de Beurs

    Mallorca

    8.3 /10 Very good

    Reviewed: Tuesday, January 6, 2026

    The self service pick up is relatively confusing
    Read More >

  • Anonymous

    Mallorca

    10 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    Great car, smooth check-in process and drop off :)
    Read More >

  • Zero Bulwer

    Mallorca

    2 /10 Poor

    Reviewed: Tuesday, January 6, 2026

    Read More >

  • Isaac Leigh

    Mallorca

    2 /10 Poor

    Reviewed: Tuesday, January 6, 2026

    Read More >

  • Marian Jessie

    Mallorca

    10 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    Very satisfied, no additional sales pitches
    Read More >

  • Marsh Price

    Mallorca

    10 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    I've rented from this company multiple times and have always been very satisfied.
    Read More >

  • Xavier Sweet

    Mallorca

    6 /10 Average

    Reviewed: Tuesday, January 6, 2026

    Read More >

  • Anonymous

    Mallorca

    6.3 /10 Average

    Reviewed: Tuesday, January 6, 2026

    Car had significant damage on car door. Told they don’t fix damage until the end of the season (september). Rang customer services and said we were not happy. They said it’s a free country and hung up. Never again.
    Read More >

  • Anonymous

    Mallorca

    6 /10 Average

    Reviewed: Tuesday, January 6, 2026

    We forgot a driver's license at home and they were very unwilling to change to a different driver. They did not allow a change, then tried to push us into a very expensive total insurance cover and scare us off from canceling the old and making a new reservation (it would be expensive, would take hours - neither was true).
    Read More >

  • Darren Whit

    Mallorca

    10 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    Very good and convenient.
    Read More >

  • Penelope Charley

    Mallorca

    10 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    Very good, no hidden charges, everything went smoothly.
    Read More >

  • Tina Robbins

    Mallorca

    6 /10 Average

    Reviewed: Tuesday, January 6, 2026

    Read More >

  • Jack Yeates

    Mallorca

    10 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    The service was excellent. You can still rent a car without a personal credit card if you purchase full insurance. In this case, domestic insurance can be considered optional. Remember to fill up the tank before returning the car; otherwise, a service fee will be charged.
    Read More >

  • Rachel Lucia

    Mallorca

    8 /10 Very good

    Reviewed: Tuesday, January 6, 2026

    Satisfied
    Read More >

  • Wright Beaufort

    Mallorca

    2 /10 Poor

    Reviewed: Tuesday, January 6, 2026

    Read More >

  • Juliet Wyclif(fe)

    Mallorca

    10 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    The self-service is convenient, but I was charged an extra 10 euros at the end without explanation.
    Read More >

  • Alva Dupont

    Mallorca

    6 /10 Average

    Reviewed: Tuesday, January 6, 2026

    Read More >

  • Page Rhys

    Mallorca

    10 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    The staff at the front desk were great, but the attitude at the pickup location was quite average.
    Read More >

  • Xaviera Swift

    Mallorca

    10 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    Excellent service. The attitude was much better compared to when we called. Purchased full insurance. The pick-up and drop-off process was smooth and hassle-free.
    Read More >

  • Nina Patrick

    Mallorca

    10 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    Convenient and efficient, the car is reliable.
    Read More >

  • Stephanie Smedley

    Mallorca

    10 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    Good service.
    Read More >

  • Honey Meg

    Mallorca

    6 /10 Average

    Reviewed: Tuesday, January 6, 2026

    Read More >

  • Albert Irving

    Mallorca

    6 /10 Average

    Reviewed: Tuesday, January 6, 2026

    Read More >

  • Elton Croft

    Mallorca

    6 /10 Average

    Reviewed: Tuesday, January 6, 2026

    Read More >

  • Willie Emmie

    Mallorca

    4 /10 Average

    Reviewed: Tuesday, January 6, 2026

    Read More >

  • Keith Wyld(e)

    Mallorca

    10 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    Very satisfied.
    Read More >

  • Clara Bernal

    Mallorca

    10 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    The service was excellent!
    Read More >

  • Marico Wagner

    Mallorca

    10 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    The store is easy to find with clear directions.
    Read More >

  • Alva Dupont

    Mallorca

    10 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    Excellent service, no tickets received yet. The return navigation is quite complicated, so make sure to allow enough time!
    Read More >

  • Veronica Defoe

    Mallorca

    8 /10 Very good

    Reviewed: Tuesday, January 6, 2026

    The queue was incredibly long. This was the first time I encountered a 30-minute wait for picking up a rental car, probably because the price was cheap. RecordGO had over ten service counters and eight self-service machines, yet the wait was still very long! There were two types of deposits: 1. €129 fuel deposit, 2. €1200 insurance deposit. The process was relatively smooth overall. Right before returning the car, I refueled until the pump clicked at the nearest gas station to the airport, then drove about 1-2 km to return the car. However, the staff said the tank was not full??? I was confused and explained that I had only driven 1-2 km, and the staff replied, 'OK, no problem, it's fine!' But the next day, €69 was deducted from the fuel deposit, and I only got back about half of it! Absolutely ridiculous!
    Read More >

  • Mag Helin(a)

    Palma De Mallorca

    10 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    The directions at the airport were clear. This was my first time renting a car abroad since the pandemic, and I forgot some of the European processes, which made me spend quite a while at the counter discussing things. For instance, I bought insurance on the platform but still had to pay a deposit (this is just a regular car rental deposit to cover fines or penalties, if any). Additionally, there was a fuel tank deposit, which is refundable as long as you return the car with a full tank; it's just another form of security. QEEQ remains as reliable as ever, offering clear instructions and being as convenient and efficient as it was before the pandemic. I chose a leading local rental company instead of a global one, and the service was very convenient.
    Read More >

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Where is the Car hire Store Location?

07611 Palma, Balearic Islands, Spain

What is the Telephone Number?

+34936192468

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Record go - Palma De Mallorca Airport car hire location is in terminal

You can walk to the counter of Record go - Palma De Mallorca Airport car hire.

Once you exit the baggage claim area (1), without leaving the terminal building, turn left and go to the end of the hall (2).You’ll find our office on your left.In this office they’ll give you your rental agreement (3).Once you’ve obtained the rental agreement, leave the terminal Once you’ve obtained the rental agreement, leave the terminal (1) and cross the walkway towards the parking building opposite the terminal (2).Enter the building. The staircases to access the car park are just behind the cafeteria (3).Go up to floor 1.Access the interior of the car park through the door on the right (4).Once inside, turn left and you’ll find the Record go pick-up office. In this office, they’ll give you the keys to your vehicle.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Directions to the drop-off office in the cark park Please set your GPS to the general parking of the airport coordinate:39.546064338787104, 2.7272255869179336 to the car rental return parking. 1.Go to the airport and follow signs "Rental Car" that will guide you to the car park building. 2.Once at the car park’s entrance, access floor 1 through the outside ramp to the right of the building. 3.Park the vehicle in one of the drop-off spaces for Record go. 4.Once the vehicle is parked, go to the Record go drop-off office and hand in the vehicle key to properly identified Record go staff only.

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver Age Requirements for this Car hire Store?

19 - 80 years old

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Full Driving License issued in Spain

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

    Original driving licence + spain swear translation

    spain swear translation

  • For local renters, you need to bring:

    Full Driving License issued in Spain

Additional Extras

  • Infant car seat rental EUR 12.95/day

    capped at EUR 155.4

    Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).

  • Child car seat rental EUR 12.95/day

    capped at EUR 155.4

    Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

  • Child booster seat rental EUR 10.95/day

    capped at EUR 131.4

    Recommended for children weighing 40-80 lbs /18-36 kg

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    Nearby Palma De Mallorca Airport

  • Railway Stations

    7.5 km from Palma Intermodal Station

  • Other Landmarks

    7.6 km from Palma Town Hall

    7.6 km from Santa Eulalia Church

    7.8 km from Royal Palace Of La Almudaina

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