From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3142461114
logo_img
You are now a free-trial Diamond Member. Enjoy exclusive discount on your bookings.

Record Go, Palma De Mallorca Airport Car hire

Record Go 3000+ ratings, 30 reviews

Mallorca, Balearic Islands, Spain

7.7 / 10 Good

Best Price Car Hire at Palma De Mallorca Airport(PMI)

Last updated on: April 22, 2025

Record Go - Palma De Mallorca Airport Information, Car hire Instructions & Policies

Address

07611 Palma, Balearic Islands, Spain

Telephone

+34677406494 / +34600907087

Pick-up Instructions

The Record Go - Palma De Mallorca Airport car hire location is in terminal

You can walk to the counter of Record Go - Palma De Mallorca Airport car hire.

Once you exit the baggage claim area (1), without leaving the terminal building, turn left and go to the end of the hall (2).You’ll find our office on your left.In this office they’ll give you your rental agreement (3).Once you’ve obtained the rental agreement, leave the terminal Once you’ve obtained the rental agreement, leave the terminal (1) and cross the walkway towards the parking building opposite the terminal (2).Enter the building. The staircases to access the car park are just behind the cafeteria (3).Go up to floor 1.Access the interior of the car park through the door on the right (4).Once inside, turn left and you’ll find the Record go pick-up office. In this office, they’ll give you the keys to your vehicle.

Drop-off Instructions

Directions to the drop-off office in the cark park Please set your GPS to the general parking of the airport coordinate:39.546064338787104, 2.7272255869179336 to the car rental return parking. 1.Go to the airport and follow signs "Rental Car" that will guide you to the car park building. 2.Once at the car park’s entrance, access floor 1 through the outside ramp to the right of the building. 3.Park the vehicle in one of the drop-off spaces for Record go. 4.Once the vehicle is parked, go to the Record go drop-off office and hand in the vehicle key to properly identified Record go staff only.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Full Driving License issued in Spain

EU Driving Licence

Original driving licence + spain swear translation

spain swear translation

For local renters, you need to bring:

Full Driving License issued in Spain

Additional Extras

Extras Prices
Extras Prices
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 12.95/day
capped at EUR 155.4
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 12.95/day
capped at EUR 155.4
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 10.95/day
capped at EUR 131.4

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Andorra

France

Gibraltar

Portugal

EUR 20 per day
This additional fee is 20 Euros per day, with a minimum charge of 40 Euros and a maximum per rental of 200 Euros.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200 for Ford Fiesta,Renault Clio,Toyota Aygo Or Similar,Fiat Panda Hybrid,Kia Picanto,Fiat 500 Cabrio,

EUR 1500 for Hyundai Ioniq,Renault Megane,Fiat 500l,Hyundai Bayon,Kia Niro,Renault Captur,Fiat 500x,Fiat Dobló,Opel Astra Estate,Ford Kuga,Mazda Cx 30,Renault Kadjar Matic,Kia Sportage,Kia Sportage,Volkswagen Touran,

EUR 2000 for E6 Kia Niro Electric,Ford Galaxy,Volkswagen Sharan,Toyota Prius,Nissan Qashqai,Fiat 500,Fiat 500e Cabrio 42 Kwh,Bmw 5 Series,Peugeot 3008,4 Series Convertible,Kia Carnival,Volkswagen T6 Kombi,Renault Grand Scenic,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Palma De Mallorca Airport

Railway Stations

7.5 km from Palma Intermodal Station

Other Landmarks

7.6 km from Palma Town Hall

7.6 km from Santa Eulalia Church

7.8 km from Royal Palace Of La Almudaina

FIND ME A CHEAP RENTAL
Map view of Record Go Store Location
coordinates: 39.551741 2.736165

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

Guest Reviews

Total points: 7.7 / 10 Good

  • Vehicle condition: 3.2
  • Vehicle cleanliness: 2.7
  • Spaciousness: 3.0
  • Counter staff: 2.8
  • Pick-up location: 2.6
  • Drop-off location: 2.7
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • P.CORNBOROUGH

    Mallorca

    9 /10 Excellent

    Reviewed: Friday, April 25, 2025

    car dirty] no water in washers no aerial for radio
    Read More >
  • Anonymous

    Mallorca

    6 /10 Average

    Reviewed: Friday, April 25, 2025

    The Record Go staff at Palma need a course in Customer Service. Rude, obnoxious and couldn't care less.
    Read More >
  • M.Sweeney

    Mallorca

    10 /10 Excellent

    Reviewed: Friday, April 25, 2025

    I still haven’t seen my deposit released back to my account. I would expect this to happen almost immediately. It is now 3 days later.
    Read More >
  • s.whitaker

    Mallorca

    7 /10 Good

    Reviewed: Friday, April 25, 2025

    they " upgraded" us to a Merc A class which was too small to get into . The drop off staff were rude beyond belief . I have never been spoken to by such a surly rude woman in my life . i will never use record again .
    Read More >
  • Anonymous

    Mallorca

    8.3 /10 Very good

    Reviewed: Friday, April 25, 2025

    Excellent. Easy to find, no waiting, all went very smoothly
    Read More >
  • L.Miller

    Mallorca

    8.7 /10 Very good

    Reviewed: Friday, April 25, 2025

    The record go staff at the car collection we’re so helpful and kind when I had a really difficult time managing to understand my booking from qeeq, went above and beyond to get me sorted.
    Read More >
  • Martin

    Mallorca

    10 /10 Excellent

    Reviewed: Friday, April 25, 2025

    Great service
    Read More >
  • H.de Beurs

    Mallorca

    8.3 /10 Very good

    Reviewed: Friday, April 25, 2025

    The self service pick up is relatively confusing
    Read More >
  • Anonymous

    Mallorca

    10 /10 Excellent

    Reviewed: Friday, April 25, 2025

    Great car, smooth check-in process and drop off :)
    Read More >
  • Zero Bulwer

    Mallorca

    2 /10 Poor

    Reviewed: Friday, April 25, 2025

    I understand if they don't have the required model, but their attitude was really poor. There wasn't any reverse parking assistance either, making it very stressful to drive through small towns with narrow streets. They seemed particularly impatient as well.
    Read More >
  • Isaac Leigh

    Mallorca

    2 /10 Poor

    Reviewed: Friday, April 25, 2025

    Terrible, too hard to find. Spent an hour searching and had to leave the car on the road before going to the counter to get help. They showed me the way on the navigation, which is how I found it. Asked them to drive it over for me, but they flatly refused.
    Read More >
  • Marian Jessie

    Mallorca

    10 /10 Excellent

    Reviewed: Friday, April 25, 2025

    Very satisfied, no additional sales pitches
    Read More >
  • Marsh Price

    Mallorca

    10 /10 Excellent

    Reviewed: Friday, April 25, 2025

    I've rented from this company multiple times and have always been very satisfied.
    Read More >
  • Xavier Sweet

    Mallorca

    6 /10 Average

    Reviewed: Friday, April 25, 2025

    Mediocre, I reserved an Alfa Romeo but got a Jeep.
    Read More >
  • Anonymous

    Mallorca

    6.3 /10 Average

    Reviewed: Friday, April 25, 2025

    Car had significant damage on car door. Told they don’t fix damage until the end of the season (september). Rang customer services and said we were not happy. They said it’s a free country and hung up. Never again.
    Read More >
  • Anonymous

    Mallorca

    6 /10 Average

    Reviewed: Friday, April 25, 2025

    We forgot a driver's license at home and they were very unwilling to change to a different driver. They did not allow a change, then tried to push us into a very expensive total insurance cover and scare us off from canceling the old and making a new reservation (it would be expensive, would take hours - neither was true).
    Read More >
  • Darren Whit

    Mallorca

    10 /10 Excellent

    Reviewed: Friday, April 25, 2025

    Very good and convenient.
    Read More >
  • Penelope Charley

    Mallorca

    10 /10 Excellent

    Reviewed: Friday, April 25, 2025

    Very good, no hidden charges, everything went smoothly.
    Read More >
  • Tina Robbins

    Mallorca

    6 /10 Average

    Reviewed: Friday, April 25, 2025

    The pickup location was extremely difficult to find. The second and third floors of the airport parking lot are not connected. I spent over an hour searching for the drop-off location, going in and out multiple times and incurring parking fees. Almost missed my flight because of this! The pickup process, however, was very smooth, the counter service was good, and getting the car was straightforward.
    Read More >
  • Jack Yeates

    Mallorca

    10 /10 Excellent

    Reviewed: Friday, April 25, 2025

    The service was excellent. You can still rent a car without a personal credit card if you purchase full insurance. In this case, domestic insurance can be considered optional. Remember to fill up the tank before returning the car; otherwise, a service fee will be charged.
    Read More >
  • Rachel Lucia

    Mallorca

    8 /10 Very good

    Reviewed: Friday, April 25, 2025

    Satisfied
    Read More >
  • Wright Beaufort

    Mallorca

    2 /10 Poor

    Reviewed: Friday, April 25, 2025

    The Record staff was extremely unpleasant, threatening that if I didn't buy their €159 insurance, there was a high chance that the €1200 pre-authorization would be charged. They mentioned potential issues like tires being punctured by nails, making it seem as if they might have tampered with the car. Their attitude was very bad if you said no to the insurance.
    Read More >
  • Juliet Wyclif(fe)

    Mallorca

    10 /10 Excellent

    Reviewed: Friday, April 25, 2025

    The self-service is convenient, but I was charged an extra 10 euros at the end without explanation.
    Read More >
  • Alva Dupont

    Mallorca

    6 /10 Average

    Reviewed: Friday, April 25, 2025

    It's truly frustrating, extremely frustrating. You can only park at P1, and if you accidentally go to P2, you have to take a big detour. The navigation at a roundabout is inaccurate, almost causing me to miss my flight.
    Read More >
  • Page Rhys

    Mallorca

    10 /10 Excellent

    Reviewed: Friday, April 25, 2025

    The staff at the front desk were great, but the attitude at the pickup location was quite average.
    Read More >
  • Xaviera Swift

    Mallorca

    10 /10 Excellent

    Reviewed: Friday, April 25, 2025

    Excellent service. The attitude was much better compared to when we called. Purchased full insurance. The pick-up and drop-off process was smooth and hassle-free.
    Read More >
  • Nina Patrick

    Mallorca

    10 /10 Excellent

    Reviewed: Friday, April 25, 2025

    Convenient and efficient, the car is reliable.
    Read More >
  • Stephanie Smedley

    Mallorca

    10 /10 Excellent

    Reviewed: Friday, April 25, 2025

    Good service.
    Read More >
  • Honey Meg

    Mallorca

    6 /10 Average

    Reviewed: Friday, April 25, 2025

    Very good, electronic screen operations with English-speaking assistance staff.
    Read More >
  • Albert Irving

    Mallorca

    6 /10 Average

    Reviewed: Friday, April 25, 2025

    The staff at the airport rental location were extremely rude and kept adding extra charges. They claimed we were late picking up the car, but refused our request to review surveillance footage of the queue time. They even threatened that we wouldn't get the car unless we paid the additional fees. They ignored us completely, took all the documents, and gave an ultimatum: 'Pay these extra charges now to get the car, or leave right now.' They also refused to communicate with the customer service team via phone. On top of that, they gave us a car with a tire pressure as low as 1.3.
    Read More >
Subscribe for Exclusive Offers and Deals

Know our privacy policy - you can easily unsubscribe any time!

Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Know our privacy policy - you can easily unsubscribe any time!
2019
2020
2021
2022
2023
2024
2025
2026
2027
2028
2029
2030
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
7
8
9
10
2019
2020
2021
2022
2023
2024
2025
2026
2027
2028
2029
2030
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
27
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
7

Pick-up at

10:00

Drop off at

10:00
  • 00:00
  • 00:30
  • 01:00
  • 01:30
  • 02:00
  • 02:30
  • 03:00
  • 03:30
  • 04:00
  • 04:30
  • 05:00
  • 05:30
  • 06:00
  • 06:30
  • 07:00
  • 07:30
  • 08:00
  • 08:30
  • 09:00
  • 09:30
  • 10:00
  • 10:30
  • 11:00
  • 11:30
  • 12:00
  • 12:30
  • 13:00
  • 13:30
  • 14:00
  • 14:30
  • 15:00
  • 15:30
  • 16:00
  • 16:30
  • 17:00
  • 17:30
  • 18:00
  • 18:30
  • 19:00
  • 19:30
  • 20:00
  • 20:30
  • 21:00
  • 21:30
  • 22:00
  • 22:30
  • 23:00
  • 23:30
  • 00:00
  • 00:30
  • 01:00
  • 01:30
  • 02:00
  • 02:30
  • 03:00
  • 03:30
  • 04:00
  • 04:30
  • 05:00
  • 05:30
  • 06:00
  • 06:30
  • 07:00
  • 07:30
  • 08:00
  • 08:30
  • 09:00
  • 09:30
  • 10:00
  • 10:30
  • 11:00
  • 11:30
  • 12:00
  • 12:30
  • 13:00
  • 13:30
  • 14:00
  • 14:30
  • 15:00
  • 15:30
  • 16:00
  • 16:30
  • 17:00
  • 17:30
  • 18:00
  • 18:30
  • 19:00
  • 19:30
  • 20:00
  • 20:30
  • 21:00
  • 21:30
  • 22:00
  • 22:30
  • 23:00
  • 23:30
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3142461114
icon Customer Service
Hi, how may we help you?

Service Code#3142461114

icon
icon icon