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Hertz, Madrid Princesa Car hire

Hertz 400+ ratings, 3 reviews

Madrid, Spain

7.3 / 10 Good

Hertz - Madrid Princesa Information, Car hire Instructions & Policies

Address

Calle De La Princesa, 9, 28008 Madrid, ES

Telephone

+34647691495

Pick-up Instructions

Pick up address: Calle De La Princesa, 9, 28008 Madrid, ES.

Drop-off Instructions

Return address: Calle de la Princesa, 5, 28008 Madrid, ES

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -20:00
08:00 -20:00
09:00 -17:00
09:00 -17:00
09:00 -14:00
16:00 -19:00
08:00 -20:00
08:00 -20:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 9.354378 - 27.85 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Maserati Levante Winter-diesel-4wd, Seat Tarraco-diesel, Volvo S60 A4 Perf Volvo S90, Bmw M440i, Mercedes S-class, Mercedes E Class, Porsche Panamera Automatic Or Similar, Audi A5 Cabriolet, Toyota Land Cruiser Prado, Mercedes Gle, Ds7, Ford Tourneo Custom, Doblo 925kg 4m3, Ford Custom, Toyota Proace City, Boxer 6 9m3, Mercedes Sprinter Refrigerated, Daily Hayon 20m3, Iveco Daily 12m3, Luxury Elite

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full Driving License issued in Spain

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
EUR 15/day
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 17/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 14/day
Winter tires rental
Winter tires rental
Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.
EUR 49.59/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 14/day
capped at EUR 84
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 15/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Andorra

Austria

Belgium

Denmark

Finland

France

Germany

Gibraltar

Italy

Show More

Andorra

Austria

Belgium

Denmark

Finland

France

Germany

Gibraltar

Italy

Liechtenstein

Luxembourg

Monaco

Netherlands

Norway

Portugal

The Republic of San Marino

Sweden

Switzerland

EUR 16 per rental
When driving into Portugal please purchase a temporary electronic toll tag at the border in order to drive on Portuguese toll roads.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 670-3500 for other car models.

EUR 670-3500 for Dacia Duster,Jeep Compass,

EUR 1015 for Nissan Leaf,

EUR 1050 for Audi Q2,

EUR 1080 for Peugeot 3008,

EUR 1102.53 for Peugeot 208,

EUR 1106.78 for Volkswagen T-cross,

EUR 1110 for Vw Teramont,Mercedes Amg Cla 45,

EUR 1162.12 for Volkswagen Golf,

EUR 1191.92 for Ford Focus,Peugeot E-208,

EUR 1200 for Kia Cerato,Volkswagen Golf,Peugeot 208,Toyota Aygo,Fiat 500 Convertible,Smart Fortwo,

EUR 1400 for Mini One,Toyota C Hr,Toyota Auris,Renault Trafic Combi,Nissan Primastar, Hyundai H1 9 Seater Or Similar,Mercedes Class A,Fiategea,Toyota RAV4,Kia Xceed,Intermediate,Bmw 4 Series Gran Coupe,Smart Forfour-electric,Peugeot 508,Nissan X-trail,Kuga With Towbar,Mystery Car,

EUR 1500 for Mercedes C-class,

EUR 1508 for Compact Elite,

EUR 1600 for Renault Traffic,

EUR 1800 for Mini Cooper Cabrio 2 Doors,Ds7,Audi A3 Convertible,Bmw 520,Ford Mustang Convertible,

EUR 1010 for Volkswagen Virtus,Nissan Qashqai,

EUR 1080 for Renault Austral,

EUR 1200 for Lexus Ux 300e,D1 Ds Ds3 Crossback E Tense,Opel Corsa E,Fiat 500e-electric,

EUR 1800 for Volvo Xc60,Opel Grandland,Bmw Series 1 Hatchback,Audi Q5 Inc,Jaguar E-pace,Volvo Xc40,

EUR 2000 for Bmw M440i,Volvo S60 A4 Perf Volvo S90,Audi A5 4x4 Convertible Gps,Porsche 911,Ford Tourneo Custom,

EUR 2800 for Mercedes Gle,Toyota Land Cruiser Prado,Volvo Xc90--4wd,Mercedes E Class,Mercedes S-class,

EUR 2200 for Volvo Xc90 Hybride,

EUR 3500 for Luxury Elite,

EUR 3000 for Model 3 Lr-electric,Polestar 2-electric,Model Y Lr-electric,

EUR 5000 for Maserati Levante Winter-diesel-4wd,

EUR 670 for Toyota Yaris,

EUR 750 for Doblo 925kg 4m3,

EUR 775 for Ford Puma,Hyundai I20,

EUR 790 for Honda Civic,Peugeot 5008,Volkswagen Taigo,

EUR 800 for Ford Custom,

EUR 805 for Hyundai I30,Toyota Auris Hybrid,Compact Elite,Mg Hs,

EUR 840 for Bmw 118d,

EUR 850 for Daily Hayon 20m3,

EUR 880 for Mini One Cabrio,Mini Convertible,Volkswagen Beetle,

EUR 900 for Toyota Proace City,

EUR 950 for Mercedes Sprinter Refrigerated,Boxer 6 9m3,

EUR 1400 for Mini One,

EUR 805 for Hyundai i30,

EUR 1200 for Kia Cerato,

EUR 805 for Toyota Auris Hybrid,

EUR 1400 for Toyota C Hr,

EUR 1200 for Volkswagen Golf,

EUR 775 for Ford Puma,

EUR 880 for Mini One Cabrio,

EUR 880 for Mini Convertible,

EUR 880 for Volkswagen Beetle,

EUR 1191.92 for Ford Focus,

EUR 1400 for Toyota Auris,

EUR 1200 for Lexus Ux 300e,

EUR 805 for Compact Elite,

EUR 1400 for Mercedes A Class Aut. Or Simialr,

EUR 790 for Honda Civic,

EUR 1200 for D1 Ds Ds3 Crossback E Tense,

EUR 1800 for Mini Cooper Cabrio 2 Doors,

EUR 1200 for Peugeot 208,

EUR 1191.92 for Peugeot E-208,

EUR 809 for Dacia Duster,

EUR 775 for Hyundai I20,

EUR 3000 for Model 3 Lr-electric,

EUR 1800 for Ds7,

EUR 1400 for Renault Trafic Combi,

EUR 1400 for Nissan Primastar, Hyundai H1 9 Seater Or Similar,

EUR 3000 for Polestar 2-electric,

EUR 1800 for Volvo Xc60,

EUR 950 for Mercedes Sprinter Refrigerated,

EUR 1200 for Opel Corsa E,

EUR 1400 for Mercedes Class A,

EUR 1400 for Fiategea,

EUR 1400 for Toyota RAV4,

EUR 1080 for Jeep Compass,

EUR 1800 for Opel Grandland,

EUR 1400 for Kia Xceed,

EUR 950 for Boxer 6 9m3,

EUR 805 for Mg Hs,

EUR 1400 for Intermediate,

EUR 790 for Peugeot 5008,

EUR 1400 for Bmw 4 Series Gran Coupe,

EUR 1800 for Bmw Series 1 Hatchback,

EUR 1800 for Audi Q5 Inc,

EUR 790 for Volkswagen Taigo,

EUR 1800 for Audi A3 Convertible,

EUR 2000 for Bmw M440i,

EUR 2200 for Mercedes E Class,

EUR 2800 for Mercedes Gle,

EUR 2800 for Toyota Land Cruiser Prado,

EUR 2800 for Volvo Xc90--4wd,

EUR 2000 for Volvo S60 A4 Perf Volvo S90,

EUR 1200 for Toyota Aygo,

EUR 1400 for Smart Forfour-electric,

EUR 1200 for Fiat 500 Convertible,

EUR 1200 for Fiat 500e-electric,

EUR 1200 for Smart fortwo,

EUR 1800 for Bmw 520,

EUR 1110 for Vw Teramont,

EUR 2000 for Audi A5 4x4 Convertible Gps,

EUR 2000 for Porsche 911,

EUR 2000 for Ford Tourneo Custom,

EUR 1110 for Mercedes Amg Cla 45,

EUR 1800 for Jaguar E-pace,

EUR 1010 for Volkswagen Virtus,

EUR 1400 for Peugeot 508,

EUR 1400 for Nissan X-trail,

EUR 1400 for Kuga With Towbar,

EUR 1800 for Volvo Xc40,

EUR 1010 for Nissan Qashqai,

EUR 3000 for Model Y Lr-electric,

EUR 1800 for Ford Mustang Convertible,

EUR 2800 for Mercedes E Class,

EUR 2800 for Mercedes S-class,

EUR 1400 for Mystery Car,

Theft Insurance Excess differs by car model:

EUR 670-3500 for Dacia Duster,Jeep Compass,

EUR 1015 for Nissan Leaf,

EUR 1050 for Audi Q2,

EUR 1080 for Peugeot 3008,

EUR 1102.53 for Peugeot 208,

EUR 1106.78 for Volkswagen T-cross,

EUR 1110 for Vw Teramont,Mercedes Amg Cla 45,

EUR 1162.12 for Volkswagen Golf,

EUR 1191.92 for Ford Focus,Peugeot E-208,

EUR 1200 for Kia Cerato,Volkswagen Golf,Peugeot 208,Toyota Aygo,Fiat 500 Convertible,Smart Fortwo,

EUR 1400 for Mini One,Toyota C Hr,Toyota Auris,Renault Trafic Combi,Nissan Primastar, Hyundai H1 9 Seater Or Similar,Mercedes Class A,Fiategea,Toyota RAV4,Kia Xceed,Intermediate,Bmw 4 Series Gran Coupe,Smart Forfour-electric,Peugeot 508,Nissan X-trail,Kuga With Towbar,Mystery Car,

EUR 1500 for Mercedes C-class,

EUR 1508 for Compact Elite,

EUR 1600 for Renault Traffic,

EUR 1800 for Mini Cooper Cabrio 2 Doors,Ds7,Audi A3 Convertible,Bmw 520,Ford Mustang Convertible,

EUR 1010 for Volkswagen Virtus,Nissan Qashqai,

EUR 1080 for Renault Austral,

EUR 1200 for Lexus Ux 300e,D1 Ds Ds3 Crossback E Tense,Opel Corsa E,Fiat 500e-electric,

EUR 1800 for Volvo Xc60,Opel Grandland,Bmw Series 1 Hatchback,Audi Q5 Inc,Jaguar E-pace,Volvo Xc40,

EUR 2000 for Bmw M440i,Volvo S60 A4 Perf Volvo S90,Audi A5 4x4 Convertible Gps,Porsche 911,Ford Tourneo Custom,

EUR 2800 for Mercedes Gle,Toyota Land Cruiser Prado,Volvo Xc90--4wd,Mercedes E Class,Mercedes S-class,

EUR 2200 for Volvo Xc90 Hybride,

EUR 3500 for Luxury Elite,

EUR 3000 for Model 3 Lr-electric,Polestar 2-electric,Model Y Lr-electric,

EUR 5000 for Maserati Levante Winter-diesel-4wd,

EUR 670 for Toyota Yaris,

EUR 750 for Doblo 925kg 4m3,

EUR 775 for Ford Puma,Hyundai I20,

EUR 790 for Honda Civic,Peugeot 5008,Volkswagen Taigo,

EUR 800 for Ford Custom,

EUR 805 for Hyundai I30,Toyota Auris Hybrid,Compact Elite,Mg Hs,

EUR 840 for Bmw 118d,

EUR 850 for Daily Hayon 20m3,

EUR 880 for Mini One Cabrio,Mini Convertible,Volkswagen Beetle,

EUR 900 for Toyota Proace City,

EUR 950 for Mercedes Sprinter Refrigerated,Boxer 6 9m3,

EUR 1400 for Mini One,

EUR 805 for Hyundai i30,

EUR 1200 for Kia Cerato,

EUR 805 for Toyota Auris Hybrid,

EUR 1400 for Toyota C Hr,

EUR 1200 for Volkswagen Golf,

EUR 775 for Ford Puma,

EUR 880 for Mini One Cabrio,

EUR 880 for Mini Convertible,

EUR 880 for Volkswagen Beetle,

EUR 1191.92 for Ford Focus,

EUR 1400 for Toyota Auris,

EUR 1200 for Lexus Ux 300e,

EUR 805 for Compact Elite,

EUR 1400 for Mercedes A Class Aut. Or Simialr,

EUR 790 for Honda Civic,

EUR 1200 for D1 Ds Ds3 Crossback E Tense,

EUR 1800 for Mini Cooper Cabrio 2 Doors,

EUR 1200 for Peugeot 208,

EUR 1191.92 for Peugeot E-208,

EUR 809 for Dacia Duster,

EUR 775 for Hyundai I20,

EUR 3000 for Model 3 Lr-electric,

EUR 1800 for Ds7,

EUR 1400 for Renault Trafic Combi,

EUR 1400 for Nissan Primastar, Hyundai H1 9 Seater Or Similar,

EUR 3000 for Polestar 2-electric,

EUR 1800 for Volvo Xc60,

EUR 950 for Mercedes Sprinter Refrigerated,

EUR 1200 for Opel Corsa E,

EUR 1400 for Mercedes Class A,

EUR 1400 for Fiategea,

EUR 1400 for Toyota RAV4,

EUR 1080 for Jeep Compass,

EUR 1800 for Opel Grandland,

EUR 1400 for Kia Xceed,

EUR 950 for Boxer 6 9m3,

EUR 805 for Mg Hs,

EUR 1400 for Intermediate,

EUR 790 for Peugeot 5008,

EUR 1400 for Bmw 4 Series Gran Coupe,

EUR 1800 for Bmw Series 1 Hatchback,

EUR 1800 for Audi Q5 Inc,

EUR 790 for Volkswagen Taigo,

EUR 1800 for Audi A3 Convertible,

EUR 2000 for Bmw M440i,

EUR 2200 for Mercedes E Class,

EUR 2800 for Mercedes Gle,

EUR 2800 for Toyota Land Cruiser Prado,

EUR 2800 for Volvo Xc90--4wd,

EUR 2000 for Volvo S60 A4 Perf Volvo S90,

EUR 1200 for Toyota Aygo,

EUR 1400 for Smart Forfour-electric,

EUR 1200 for Fiat 500 Convertible,

EUR 1200 for Fiat 500e-electric,

EUR 1200 for Smart fortwo,

EUR 1800 for Bmw 520,

EUR 1110 for Vw Teramont,

EUR 2000 for Audi A5 4x4 Convertible Gps,

EUR 2000 for Porsche 911,

EUR 2000 for Ford Tourneo Custom,

EUR 1110 for Mercedes Amg Cla 45,

EUR 1800 for Jaguar E-pace,

EUR 1010 for Volkswagen Virtus,

EUR 1400 for Peugeot 508,

EUR 1400 for Nissan X-trail,

EUR 1400 for Kuga With Towbar,

EUR 1800 for Volvo Xc40,

EUR 1010 for Nissan Qashqai,

EUR 3000 for Model Y Lr-electric,

EUR 1800 for Ford Mustang Convertible,

EUR 2800 for Mercedes E Class,

EUR 2800 for Mercedes S-class,

EUR 1400 for Mystery Car,

USD for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

8.3 km from Cuatro Vientos Airport

13.9 km from Madrid–Barajas Airport

Railway Stations

2.6 km from Atocha Train Station

5.7 km from Chamartin Station

Hotels

1.1 km from PYR se1ect Plaza Mayor II y III

4.2 km from Hotel Claridge Madrid

6.8 km from Eurostars Suites Mirasierra

Other Landmarks

1.3 km from Puerta Del Sol Madrid

2.1 km from Paseo Del Prado

3.5 km from Convention Center

FIND ME A CHEAP RENTAL
Marker
Leaflet
Map view of Hertz Store Location
coordinates: 40.425591 -3.71284

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Guest Reviews

Total points： 7.3 / 10 Good

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • Winfred Bill

    Madrid

    10 /10 Excellent

    Reviewed: Friday, April 4, 2025

    The store staff recommended an upgrade to a larger car at a discounted price, which I declined. The car was picked up smoothly and was in good condition. However, I received a €40 fine upon returning from the trip, which was listed as an 'information transfer fee'. This fine was unclear, and I still don't know what the violation was.
    Read More >

  • Troy Nick

    Madrid

    6 /10 Average

    Reviewed: Friday, April 4, 2025

    There was only one staff member, and the processing was very slow.
    Read More >

  • Wallis O'Casey

    Madrid

    6 /10 Average

    Reviewed: Friday, April 4, 2025

    Overall, it was okay. It took about an hour to get the car at the store. There was only one staff member who didn't speak much English, working very slowly and trying to upsell additional insurance. When renting the car, you have to go to the B2 parking garage to locate the vehicle yourself and figure out how to connect Bluetooth and set up navigation. Midway through, I tried to contact the rental company about return details, but the call had endless automated messages, and no one answered.
    Read More >

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Pick-up at

10:00

Drop off at

10:00
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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5020505093
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