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+1-8007618913
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+1-2897685366
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+81 3-4578-4029
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+39-800729010
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+351-304500663
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+49 6107 6353100
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Live chat Email us Service Code: 3133649154
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Hertz, Barajas Airport Car hire

Hertz 3000+ ratings, 28 reviews

Madrid, Spain

7.2 / 10 Good

Hertz - Barajas Airport Information, Car hire Instructions & Policies

Address

TERMINALS 1 AND 4,MADRID BARAJAS AIRPORT.,28042,ES

Telephone

+34902305230 / +34913937229

Pick-up Instructions

The Hertz - Barajas Airport car hire location is in terminal

You can walk to the counter of Hertz - Barajas Airport car hire.

Serviced by Hertz. Hertz counters are located in Terminals 1 and 4 (T1 and T4), in the arrivals hall. The distance between Terminals 1 and 4 is 4.5km. The airport operates a free shuttle service between T4 and T1 approximately every 20 minutes. Flight number mandatory. Customers not arriving by flight or without an advance reservation please proceed to Terminal 4. *(T1) Please proceed to the counter in Terminal T1, you’ll find our notable yellow sign in arrivals hall 2, just in front of baggage claim. *(T2, T3) Customers arriving in Terminals T2 and T3 please proceed to the rental counter in Terminal T1. *(T4) The rental counter in T4 is located in the arrivals hall where all the car rental offices are located.

Drop-off Instructions

Please according to your departure terminal and your rental contract, return your vehicle to the drop point at T1 or T4. T1 return google map link: https://maps.app.goo.gl/r22marCmYqJ4nijb6 T4 Module B google map link: https://maps.app.goo.gl/B6o3i983Ae4RSsuQ8

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 10.185978 - 27.85 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Maserati Levante Winter-diesel-4wd, Renault Grand Scenic, Benz Gle, I Genesis G70, Rolls-royce Ghost, Mercedes E Class, Extraordinary (bmw 5 Series), Grupo Hc, Bmw X5, Mercedes Gle, Audi Q5 Hybride, Mercedes Classe V, Clio Cargo Van, Ford Custom, Renault Master 10m3, Boxer 6 9m3, Mercedes Sprinter Refrigerated, Daily Tail Lift, Mercedes Sprinter Cargo Van, Infinity Qx 80-4wd

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full Driving License issued in Spain

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Andorra

Austria

Belgium

Denmark

Finland

France

Germany

Gibraltar

Italy

Show More

Andorra

Austria

Belgium

Denmark

Finland

France

Germany

Gibraltar

Italy

Liechtenstein

Luxembourg

Monaco

Netherlands

Norway

Portugal

The Republic of San Marino

Sweden

Switzerland

EUR 30 per rental
When driving into Portugal please purchase a temporary electronic toll tag at the border in order to drive on Portuguese toll roads.Luxury vehicle models may not be permitted to cross the border. For specific details, please confirm with the location at pick-up.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 670-3500 for other car models.

EUR 670-3500 for Suzuki Jimny,Toyota C-hr,

EUR 1015 for Great Wall Ora Funky Cat,

EUR 1050 for Captur Winter Tyres,

EUR 1080 for Suzuki Vitara,

EUR 1102.53 for Volkswagen Polo,

EUR 1106.78 for Special,

EUR 1110 for Toyota Land Cruiser-4wd,

EUR 1162.12 for Vw Polo Turbo Hach,

EUR 1191.92 for Volkswagen Golf,Renault Zoe,

EUR 1200 for Kia Cerato,Ford Focus,Suzuki Swift,Hyundai I10,Fiat 500 Open Roof,Fiat 500,

EUR 1400 for Suzuki Baleno,Opel Astra,Compact,Seat Alhambra,Ford Galaxy,Mazda 3 Sedan, Automatic,,Chevrolet Aveo 4p,Skoda Kamiq,Ford Kuga,Dacia Duster,Audi A3 Limousine,Dacia Spring Electric,Opel Insignia,Ford Kuga,Nissan X Trail,Mystery Car,

EUR 1500 for Mercedes C-class,

EUR 1508 for Peugeot 2008 Hybrid Automatic,,

EUR 1600 for Renault Trafic,

EUR 1800 for Compact Cabrio,Audi Q5 Hybride,Audi A3 Convertible,Mercedes Classe C,Audi A5 Convertible,

EUR 1010 for Renault Talisman,Ford Kuga,

EUR 1080 for Renault Arkana,

EUR 1200 for Leaf 500e Icon Mini Cooper,Fiat 600e,Opel Corsa,Fiat 500e-electric,

EUR 1800 for Volvo Xc60,Seat Ateca Aut.,Bmw Serie 2 Active Tourer,Audi Q5 Inc,Z4 Volvo Xc90 Hybrid-4wd,Kuga Winter Tyres,

EUR 2000 for I Genesis G70,Benz Gle,C Class Convert,Fiat Abarth Cabrio,Mercedes Classe V,

EUR 2800 for Mercedes Gle,Bmw X5,Volvo Xc90-4wd,Mercedes E Class,Rolls-royce Ghost,

EUR 2200 for Volvo Xc90,

EUR 3500 for Infinity Qx 80-4wd,

EUR 3000 for Model 3 Lr-electric,Polestar 2,Q1 Tesla Model Y Lr,

EUR 5000 for Maserati Levante Winter-diesel-4wd,

EUR 670 for Toyota Yaris,

EUR 750 for Clio Cargo Van,

EUR 775 for Ford Puma Hybrid 2025 Registered,Renault Clio,

EUR 790 for Audi A3,Volkswagen Caddy,Mini Cooper Countryman,

EUR 800 for Ford Custom,

EUR 805 for Dacia Logan,Vw Golf Automatic Hybrid,Volskwagen Touran Automatic 5+2 Places,Hyundai Kona Hybrid,

EUR 840 for Alfa Romeo Giulietta,

EUR 850 for Daily Tail Lift,

EUR 880 for Mini Convertible,Volkswagen T-roc Cabrio,

EUR 900 for Renault Master 10m3,

EUR 950 for Mercedes Sprinter Refrigerated,Boxer 6 9m3,

EUR 1400 for Suzuki Baleno,

EUR 805 for Dacia Logan,

EUR 1200 for Kia Cerato,

EUR 805 for Vw Golf Automatic Hybrid,

EUR 1400 for Opel Astra,

EUR 1200 for Ford Focus,

EUR 775 for Ford Puma Hybrid 2025 Registered,

EUR 880 for Mini Convertible,

EUR 880 for Volkswagen T-roc Cabrio,

EUR 1191.92 for Volkswagen Golf,

EUR 1400 for Compact,

EUR 1200 for Leaf 500e Icon Mini Cooper,

EUR 805 for Hyundai Kona Hybrid,

EUR 1400 for Mercedes Clase A O Similar,

EUR 790 for Audi A3,

EUR 1200 for Fiat 600e,

EUR 1800 for Compact Cabrio,

EUR 1200 for Suzuki Swift,

EUR 1191.92 for Renault Zoe,

EUR 809 for Suzuki Jimny,

EUR 775 for Renault Clio,

EUR 3000 for Model 3 Lr-electric,

EUR 1800 for Audi Q5 Hybride,

EUR 1400 for Seat Alhambra,

EUR 1400 for Ford Galaxy,

EUR 3000 for Polestar 2,

EUR 1800 for Volvo Xc60,

EUR 950 for Mercedes Sprinter Refrigerated,

EUR 1200 for Opel Corsa,

EUR 1400 for Mazda 3 Sedan, Automatic,,

EUR 1400 for Chevrolet Aveo 4p,

EUR 1000 for ,

EUR 1080 for Toyota C-hr,

EUR 1800 for Seat Ateca Aut.,

EUR 1400 for Ford Kuga,

EUR 950 for Boxer 6 9m3,

EUR 805 for Volskwagen Touran Automatic 5+2 Places,

EUR 1400 for Dacia Duster,

EUR 790 for Volkswagen Caddy,

EUR 1400 for Audi A3 Limousine,

EUR 1800 for Bmw Serie 2 Active Tourer,

EUR 1800 for Audi Q5 Inc,

EUR 790 for Mini Cooper Countryman,

EUR 1800 for Audi A3 Convertible,

EUR 2000 for I Genesis G70,

EUR 2200 for Mercedes-benz Cla,

EUR 2800 for Mercedes Gle,

EUR 2800 for Bmw X5,

EUR 2800 for Volvo Xc90-4wd,

EUR 2000 for Benz Gle,

EUR 1200 for Hyundai i10,

EUR 1400 for Dacia Spring Electric,

EUR 1200 for Fiat 500 Open Roof,

EUR 1200 for Fiat 500e-electric,

EUR 1200 for Fiat 500,

EUR 1800 for Mercedes Classe C,

EUR 2000 for C Class Convert,

EUR 2000 for Fiat Abarth Cabrio,

EUR 2000 for Mercedes Classe V,

EUR 1800 for Z4 Volvo Xc90 Hybrid-4wd,

EUR 1010 for Renault Talisman,

EUR 1400 for Opel Insignia,

EUR 1400 for Nissan X Trail,

EUR 1800 for Kuga Winter Tyres,

EUR 1010 for Ford Kuga,

EUR 3000 for Q1 Tesla Model Y Lr,

EUR 1800 for Audi A5 Convertible,

EUR 2800 for Mercedes E Class,

EUR 2800 for Rolls-royce Ghost,

EUR 1400 for Mystery Car,

EUR 1100 for ,

EUR 1200 for ,

EUR 1600 for ,

EUR 1900 for ,

EUR 2100 for ,

EUR 3000 for ,

EUR 3900 for ,

EUR 4200 for ,

EUR 5500 for ,

EUR 2299 for ,

EUR 986.15 for ,

EUR 937.75 for ,

EUR 1331 for ,

EUR 1064.8 for ,

EUR 974.05 for ,

EUR 2541 for ,

EUR 1306.8 for ,

EUR 2178 for ,

EUR 1936 for ,

EUR 810.7 for ,

EUR 978.89 for ,

EUR 1210 for ,

EUR 4719 for ,

EUR 3630 for ,

EUR 1452 for ,

EUR 955.9 for ,

EUR 1343.1 for ,

EUR 6655 for ,

Theft Insurance Excess differs by car model:

EUR 670-3500 for Suzuki Jimny,Toyota C-hr,

EUR 1015 for Great Wall Ora Funky Cat,

EUR 1050 for Captur Winter Tyres,

EUR 1080 for Suzuki Vitara,

EUR 1102.53 for Volkswagen Polo,

EUR 1106.78 for Special,

EUR 1110 for Toyota Land Cruiser-4wd,

EUR 1162.12 for Vw Polo Turbo Hach,

EUR 1191.92 for Volkswagen Golf,Renault Zoe,

EUR 1200 for Kia Cerato,Ford Focus,Suzuki Swift,Hyundai I10,Fiat 500 Open Roof,Fiat 500,

EUR 1400 for Suzuki Baleno,Opel Astra,Compact,Seat Alhambra,Ford Galaxy,Mazda 3 Sedan, Automatic,,Chevrolet Aveo 4p,Skoda Kamiq,Ford Kuga,Dacia Duster,Audi A3 Limousine,Dacia Spring Electric,Opel Insignia,Ford Kuga,Nissan X Trail,Mystery Car,

EUR 1500 for Mercedes C-class,

EUR 1508 for Peugeot 2008 Hybrid Automatic,,

EUR 1600 for Renault Trafic,

EUR 1800 for Compact Cabrio,Audi Q5 Hybride,Audi A3 Convertible,Mercedes Classe C,Audi A5 Convertible,

EUR 1010 for Renault Talisman,Ford Kuga,

EUR 1080 for Renault Arkana,

EUR 1200 for Leaf 500e Icon Mini Cooper,Fiat 600e,Opel Corsa,Fiat 500e-electric,

EUR 1800 for Volvo Xc60,Seat Ateca Aut.,Bmw Serie 2 Active Tourer,Audi Q5 Inc,Z4 Volvo Xc90 Hybrid-4wd,Kuga Winter Tyres,

EUR 2000 for I Genesis G70,Benz Gle,C Class Convert,Fiat Abarth Cabrio,Mercedes Classe V,

EUR 2800 for Mercedes Gle,Bmw X5,Volvo Xc90-4wd,Mercedes E Class,Rolls-royce Ghost,

EUR 2200 for Volvo Xc90,

EUR 3500 for Infinity Qx 80-4wd,

EUR 3000 for Model 3 Lr-electric,Polestar 2,Q1 Tesla Model Y Lr,

EUR 5000 for Maserati Levante Winter-diesel-4wd,

EUR 670 for Toyota Yaris,

EUR 750 for Clio Cargo Van,

EUR 775 for Ford Puma Hybrid 2025 Registered,Renault Clio,

EUR 790 for Audi A3,Volkswagen Caddy,Mini Cooper Countryman,

EUR 800 for Ford Custom,

EUR 805 for Dacia Logan,Vw Golf Automatic Hybrid,Hyundai Kona Hybrid,Volskwagen Touran Automatic 5+2 Places,

EUR 840 for Alfa Romeo Giulietta,

EUR 850 for Daily Tail Lift,

EUR 880 for Mini Convertible,Volkswagen T-roc Cabrio,

EUR 900 for Renault Master 10m3,

EUR 950 for Mercedes Sprinter Refrigerated,Boxer 6 9m3,

EUR 1400 for Suzuki Baleno,

EUR 805 for Dacia Logan,

EUR 1200 for Kia Cerato,

EUR 805 for Vw Golf Automatic Hybrid,

EUR 1400 for Opel Astra,

EUR 1200 for Ford Focus,

EUR 775 for Ford Puma Hybrid 2025 Registered,

EUR 880 for Mini Convertible,

EUR 880 for Volkswagen T-roc Cabrio,

EUR 1191.92 for Volkswagen Golf,

EUR 1400 for Compact,

EUR 1200 for Leaf 500e Icon Mini Cooper,

EUR 805 for Hyundai Kona Hybrid,

EUR 1400 for Mercedes Clase A O Similar,

EUR 790 for Audi A3,

EUR 1200 for Fiat 600e,

EUR 1800 for Compact Cabrio,

EUR 1200 for Suzuki Swift,

EUR 1191.92 for Renault Zoe,

EUR 809 for Suzuki Jimny,

EUR 775 for Renault Clio,

EUR 3000 for Model 3 Lr-electric,

EUR 1800 for Audi Q5 Hybride,

EUR 1400 for Seat Alhambra,

EUR 1400 for Ford Galaxy,

EUR 3000 for Polestar 2,

EUR 1800 for Volvo Xc60,

EUR 950 for Mercedes Sprinter Refrigerated,

EUR 1200 for Opel Corsa,

EUR 1400 for Mazda 3 Sedan, Automatic,,

EUR 1400 for Chevrolet Aveo 4p,

EUR 1000 for ,

EUR 1080 for Toyota C-hr,

EUR 1800 for Seat Ateca Aut.,

EUR 1400 for Ford Kuga,

EUR 950 for Boxer 6 9m3,

EUR 805 for Volskwagen Touran Automatic 5+2 Places,

EUR 1400 for Dacia Duster,

EUR 790 for Volkswagen Caddy,

EUR 1400 for Audi A3 Limousine,

EUR 1800 for Bmw Serie 2 Active Tourer,

EUR 1800 for Audi Q5 Inc,

EUR 790 for Mini Cooper Countryman,

EUR 1800 for Audi A3 Convertible,

EUR 2000 for I Genesis G70,

EUR 2200 for Mercedes-benz Cla,

EUR 2800 for Mercedes Gle,

EUR 2800 for Bmw X5,

EUR 2800 for Volvo Xc90-4wd,

EUR 2000 for Benz Gle,

EUR 1200 for Hyundai i10,

EUR 1400 for Dacia Spring Electric,

EUR 1200 for Fiat 500 Open Roof,

EUR 1200 for Fiat 500e-electric,

EUR 1200 for Fiat 500,

EUR 1800 for Mercedes Classe C,

EUR 2000 for C Class Convert,

EUR 2000 for Fiat Abarth Cabrio,

EUR 2000 for Mercedes Classe V,

EUR 1800 for Z4 Volvo Xc90 Hybrid-4wd,

EUR 1010 for Renault Talisman,

EUR 1400 for Opel Insignia,

EUR 1400 for Nissan X Trail,

EUR 1800 for Kuga Winter Tyres,

EUR 1010 for Ford Kuga,

EUR 3000 for Q1 Tesla Model Y Lr,

EUR 1800 for Audi A5 Convertible,

EUR 2800 for Mercedes E Class,

EUR 2800 for Rolls-royce Ghost,

EUR 1400 for Mystery Car,

USD for other car models.

EUR 1100 for ,

EUR 1200 for ,

EUR 1600 for ,

EUR 1900 for ,

EUR 2100 for ,

EUR 3000 for ,

EUR 3900 for ,

EUR 4200 for ,

EUR 5500 for ,

EUR 2299 for ,

EUR 986.15 for ,

EUR 937.75 for ,

EUR 1331 for ,

EUR 1064.8 for ,

EUR 974.05 for ,

EUR 2541 for ,

EUR 1306.8 for ,

EUR 2178 for ,

EUR 1936 for ,

EUR 810.7 for ,

EUR 978.89 for ,

EUR 1210 for ,

EUR 4719 for ,

EUR 3630 for ,

EUR 1452 for ,

EUR 955.9 for ,

EUR 1343.1 for ,

EUR 6655 for ,

Third Party Liability Insurance Excess:

EUR 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 km from Madrid–Barajas Airport

21.9 km from Cuatro Vientos Airport

Railway Stations

2.3 km from Aeropuerto T4

4.1 km from Valdebebas

9.6 km from Vicalvaro

Hotels

11.5 km from Eurostars Suites Mirasierra

12.3 km from Hotel Claridge Madrid

14.5 km from PYR se1ect Plaza Mayor II y III

Other Landmarks

10.4 km from Puerta De Europa

10.5 km from Torres Kio

10.6 km from Paseo De La Castellana

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 40.485103 -3.567528

Pay for Car Rentals with Crypto

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Location Images

Hertz-Barajas Airport-3543-store The Rental Desk
Hertz-Barajas Airport-3543-dropoff_guide Return Sign
Hertz-Barajas Airport-3543-telegraph The Sign
Guest Reviews

Total points： 7.2 / 10 Good

  • Vehicle condition: 0.3
  • Vehicle cleanliness: 0.3
  • Spaciousness: 0.4
  • Counter staff: 0.4
  • Pick-up location: 0.3
  • Drop-off location: 0.3
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • A.Tandon

    Madrid

    8.7 /10 Very good

    Reviewed: Thursday, June 4, 2026

    I got the car upgraded, because of the unavailability of the car which i had booked. Overall condition of the car was good. I am satisfied with the service.
    Read More >

  • J.L

    Madrid

    7.3 /10 Good

    Reviewed: Thursday, June 4, 2026

    Tras leer las reviews iba muy asustado pero, no se si fue casualidad de la chica o algo generalizado, la experiencia fue genial. No intentó venderme ni agregarme nada y todo fue claro y directo, además de muy amable y profesional. El coche estaba sucio, olía mal y tenía bollos y rozaduras por todos lados, pero era alta gama y con muchos extras y en general terminamos contentos.
    Read More >

  • May Juliana

    Madrid

    10 /10 Excellent

    Reviewed: Thursday, June 4, 2026

    Hertz was easy to find, and the car was in good condition. I initially rented a Sportage, but there were none available, so they upgraded me to a BMW for free. That's the difference with big companies.
    Read More >

  • Diana Bert

    Madrid

    2 /10 Poor

    Reviewed: Thursday, June 4, 2026

    Read More >

  • Dylan Aldridge

    Madrid

    6 /10 Average

    Reviewed: Thursday, June 4, 2026

    Read More >

  • Vivian Crichton

    Madrid

    10 /10 Excellent

    Reviewed: Thursday, June 4, 2026

    Car pickup was very fast
    Read More >

  • Lynn Partridge

    Madrid

    2 /10 Poor

    Reviewed: Thursday, June 4, 2026

    Read More >

  • Helen Emerson

    Madrid

    2 /10 Poor

    Reviewed: Thursday, June 4, 2026

    Read More >

  • Camille FitzGerald

    Madrid

    2 /10 Poor

    Reviewed: Thursday, June 4, 2026

    Read More >

  • Fitch Euphemia

    Madrid

    10 /10 Excellent

    Reviewed: Thursday, June 4, 2026

    The guy at the pickup counter symbolically asked if we wanted to upgrade our car. They had an XC90 available but it would cost more. Since there were only two of us, we declined the upgrade. I showed him the full insurance purchased on QEEQ, and he didn't try to sell us anything else. We got a brand new diesel XC60, in a beautiful smog blue color!
    Read More >

  • Abigail Harrod

    Madrid

    6 /10 Average

    Reviewed: Thursday, June 4, 2026

    Read More >

  • Humphrey Marlowe

    Madrid

    4 /10 Average

    Reviewed: Thursday, June 4, 2026

    Read More >

  • Calvin Joan

    Madrid

    6 /10 Average

    Reviewed: Thursday, June 4, 2026

    Read More >

  • Joanna Shakespeare

    Madrid

    10 /10 Excellent

    Reviewed: Thursday, June 4, 2026

    Very good
    Read More >

  • Joan Hardy

    Madrid

    8 /10 Very good

    Reviewed: Thursday, June 4, 2026

    Overall satisfied. The shop is easy to find, the staff are warm and polite. However, some staff members have limited English proficiency, making communication a bit time-consuming.
    Read More >

  • Merle Gladstone

    Madrid

    2 /10 Poor

    Reviewed: Thursday, June 4, 2026

    Read More >

  • Rory Kit

    Madrid

    2 /10 Poor

    Reviewed: Thursday, June 4, 2026

    Read More >

  • Sharon Walker

    Madrid

    10 /10 Excellent

    Reviewed: Thursday, June 4, 2026

    Great experience, both pickup and return were very convenient.
    Read More >

  • Hannah Laurie

    Madrid

    10 /10 Excellent

    Reviewed: Thursday, June 4, 2026

    Good
    Read More >

  • Audrey Turner

    Madrid

    8 /10 Very good

    Reviewed: Thursday, June 4, 2026

    Quite good
    Read More >

  • Renata Tate

    Madrid

    10 /10 Excellent

    Reviewed: Thursday, June 4, 2026

    Very convenient
    Read More >

  • Sandy Jenny

    Madrid

    2 /10 Poor

    Reviewed: Thursday, June 4, 2026

    Read More >

  • Byron Bertie

    Madrid

    10 /10 Excellent

    Reviewed: Thursday, June 4, 2026

    We needed a small car for a short trip, but when we arrived 30 minutes early at the car rental company, they told us there were no cars available. They offered an upgrade for an additional 20 euros per day or we could wait for more than half an hour. Since an automatic car is more convenient, we accepted the upgrade. Hertz has always provided good cars, and this time it was a car with just over 10,000 kilometers on it. It worked great over the past few days. Returning the car was also easy, no issues with insurance. We returned the car a day early due to a change in plans and asked if we could get some discount for that, they agreed initially but didn't give any discount in the end.
    Read More >

  • David Noah

    Madrid

    2 /10 Poor

    Reviewed: Thursday, June 4, 2026

    Read More >

  • Beatrice Daisy

    Madrid

    4 /10 Average

    Reviewed: Thursday, June 4, 2026

    Read More >

  • Georgia Stuart

    Madrid

    8 /10 Very good

    Reviewed: Thursday, June 4, 2026

    Transparent pricing with no hidden charges; good value for money.
    Read More >

  • Miriam Lily

    Madrid

    8 /10 Very good

    Reviewed: Thursday, June 4, 2026

    Only one person was allowed to drive. When I requested two people to drive, they charged me an extra 150 euros. Overall evaluation—acceptable.
    Read More >

  • Everley Burke

    Madrid

    10 /10 Excellent

    Reviewed: Thursday, June 4, 2026

    Highly professional and efficient.
    Read More >

  • Tony Barrett

    Madrid

    10 /10 Excellent

    Reviewed: Thursday, June 4, 2026

    Overall, it was satisfactory.
    Read More >

  • Myra Lawrence

    Madrid

    2 /10 Poor

    Reviewed: Thursday, June 4, 2026

    Read More >

  • Marsh Price

    Madrid

    6 /10 Average

    Reviewed: Thursday, June 4, 2026

    Read More >

  • Simona Guy

    Madrid

    6 /10 Average

    Reviewed: Thursday, June 4, 2026

    Read More >

  • John Bellamy

    Madrid

    10 /10 Excellent

    Reviewed: Thursday, June 4, 2026

    The rental car was excellent, compact enough to navigate narrow roads, and had great power.
    Read More >

  • Cliff McCarthy

    Madrid

    8 /10 Very good

    Reviewed: Thursday, June 4, 2026

    I scheduled a car pickup for 1:30 PM, but due to the large crowds during the Spring Festival, after completing the paperwork, the car was still not ready. I ended up waiting for over an hour and finally got the car close to 3 PM.
    Read More >

  • Jared Swift

    Madrid

    10 /10 Excellent

    Reviewed: Thursday, June 4, 2026

    The vehicle was very new, and both pick-up and drop-off were extremely convenient.
    Read More >

  • Lydia Scott

    Madrid

    10 /10 Excellent

    Reviewed: Thursday, June 4, 2026

    Good service attitude, clear explanation of contract terms.
    Read More >

  • Dave Will

    Madrid

    10 /10 Excellent

    Reviewed: Thursday, June 4, 2026

    Excellent
    Read More >

  • Gwendolyn Elinor

    Madrid

    6 /10 Average

    Reviewed: Thursday, June 4, 2026

    Read More >

  • Rex Hearst

    Madrid

    10 /10 Excellent

    Reviewed: Thursday, June 4, 2026

    Satisfied
    Read More >

  • Dunn Raphael

    Madrid

    10 /10 Excellent

    Reviewed: Thursday, June 4, 2026

    Excellent service.
    Read More >

  • Luther Bruno

    Madrid

    10 /10 Excellent

    Reviewed: Thursday, June 4, 2026

    Excellent
    Read More >

  • Dana Haywood

    Madrid

    10 /10 Excellent

    Reviewed: Thursday, June 4, 2026

    The car had two issues: 1. Incorrect warning about low tire pressure. 2. Oil wasn't checked, resulting in being forced to add oil halfway through the trip.
    Read More >

  • Amos Ella

    Madrid

    10 /10 Excellent

    Reviewed: Thursday, June 4, 2026

    Very satisfied.
    Read More >

  • Anonymous

    Madrid

    10 /10 Excellent

    Reviewed: Thursday, June 4, 2026

    I rented a car from Hertz for my trip through Spain and Portugal, covering over 3000 kilometers, and I was very satisfied. At first, I couldn’t find a document due to my own mistake, and I thought the rental company hadn’t provided it. However, the customer service team was incredibly patient and communicated with me via email until the issue was resolved. Once I found the document, they responded promptly to clear up the misunderstanding. I really appreciate their help! Picking up and returning the car was super convenient. The car itself was in great condition and had a navigation system that would even remind you when it’s time to signal or change lanes. It would also suggest taking a coffee break if needed.
    Read More >

  • Anonymous

    Madrid

    10 /10 Excellent

    Reviewed: Thursday, June 4, 2026

    Excellent service with a really professional and attentive team, I’m super satisfied!
    Read More >

More Car hire Brands at Madrid–Barajas Airport

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Where is the Car hire Store Location?

TERMINALS 1 AND 4,MADRID BARAJAS AIRPORT.,28042,ES

What is the Telephone Number?

+34902305230/ +34913937229

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Hertz - Barajas Airport car hire location is in terminal

You can walk to the counter of Hertz - Barajas Airport car hire.

Serviced by Hertz. Hertz counters are located in Terminals 1 and 4 (T1 and T4), in the arrivals hall. The distance between Terminals 1 and 4 is 4.5km. The airport operates a free shuttle service between T4 and T1 approximately every 20 minutes. Flight number mandatory. Customers not arriving by flight or without an advance reservation please proceed to Terminal 4. *(T1) Please proceed to the counter in Terminal T1, you’ll find our notable yellow sign in arrivals hall 2, just in front of baggage claim. *(T2, T3) Customers arriving in Terminals T2 and T3 please proceed to the rental counter in Terminal T1. *(T4) The rental counter in T4 is located in the arrivals hall where all the car rental offices are located.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please according to your departure terminal and your rental contract, return your vehicle to the drop point at T1 or T4. T1 return google map link: https://maps.app.goo.gl/r22marCmYqJ4nijb6 T4 Module B google map link: https://maps.app.goo.gl/B6o3i983Ae4RSsuQ8

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver Age Requirements for this Car hire Store?

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 10.185978 - 27.85 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Maserati Levante Winter-diesel-4wd, Renault Grand Scenic, Benz Gle, I Genesis G70, Rolls-royce Ghost, Mercedes E Class, Extraordinary (bmw 5 Series), Grupo Hc, Bmw X5, Mercedes Gle, Audi Q5 Hybride, Mercedes Classe V, Clio Cargo Van, Ford Custom, Renault Master 10m3, Boxer 6 9m3, Mercedes Sprinter Refrigerated, Daily Tail Lift, Mercedes Sprinter Cargo Van, Infinity Qx 80-4wd

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

  • For local renters, you need to bring:

    Full Driving License issued in Spain

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.1 km from Madrid–Barajas Airport

    21.9 km from Cuatro Vientos Airport

  • Railway Stations

    2.3 km from Aeropuerto T4

    4.1 km from Valdebebas

    9.6 km from Vicalvaro

  • Hotels

    11.5 km from Eurostars Suites Mirasierra

    12.3 km from Hotel Claridge Madrid

    14.5 km from PYR se1ect Plaza Mayor II y III

  • Other Landmarks

    10.4 km from Puerta De Europa

    10.5 km from Torres Kio

    10.6 km from Paseo De La Castellana

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