Hertz, Ave Atocha Railway Station Station Car hire

Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Ave Atocha Railway Station Station Information, Car hire Instructions & Policies

Address

AV. CIUDAD DE BARCELONA 3,RETIRO, PRK 3 PLANTA 0. MADRID,28007,ES

Telephone

+34650707040

Pick-up Instructions

Please go to parking 3 of the train station for pick up. From inside the station, follow signs to "Puerta de Atocha", car parks P2 or P3 sign, You’ll eventually find yourself in the newer terminal. After entering, following the signs of "Alquiler de coches/car rental", you will get to Hertz counter. Please contact 902023932 if needed. Google map link: https://maps.app.goo.gl/6HZ2nD1LE19QLVFP7

Drop-off Instructions

From inside the station, follow address and signs to "Car Rental Parking/Aparcamiento coches alquiler", follow the P2 or P3 signs. You will get to Hertz counter. Parking Google map link: https://maps.app.goo.gl/6HZ2nD1LE19QLVFP7

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -23:00	08:00 -23:00	08:00 -23:00	08:00 -23:00	08:00 -23:00	08:00 -23:00	08:00 -23:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 10.1585055 - 27.85 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Maserati Levante Winter-diesel-4wd, Dacia Lodgy, Volvo S60 A4 Perf Volvo S90, Kia Optima, Mercedes S-class, S Class, Porsche Panamera Automatic Or Similar, Grupo Hc, Bmw X5, Bmw X5, Guaranteed 2019 Model, Diesel,, Peugeot 3008, Mercedes V Class, Peugeot Partner, Fiat Doblo, Toyota Proace City, Boxer 6 9m3, Crafter20m3 With Platform-diesel, Daily Hayon 20m3, Iveco Daily 12m3, Bmw X5

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full Driving License issued in Spain

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Andorra Austria Belgium Denmark Finland France Germany Gibraltar Italy Show More Andorra Austria Belgium Denmark Finland France Germany Gibraltar Italy Liechtenstein Luxembourg Monaco Netherlands Norway Portugal The Republic of San Marino Sweden Switzerland	EUR 30 per rental

When driving into Portugal please purchase a temporary electronic toll tag at the border in order to drive on Portuguese toll roads.Luxury vehicle models may not be permitted to cross the border. For specific details, please confirm with the location at pick-up.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 670-3500 for other car models.

EUR 670-3500 for Suzuki Jimny,Toyota Corolla Cross,

EUR 1015 for Citroen C4 Electric,

EUR 1050 for Citroen Berlingo,

EUR 1080 for Vw T-roc,

EUR 1102.53 for Peugeot 208,

EUR 1106.78 for Volkswagen T-cross,

EUR 1110 for Bmw X1,

EUR 1162.12 for Opel Astra,

EUR 1191.92 for Fiat Tipo,5 E Tech,

EUR 1200 for Chevrolet Lacetti,Volkswagen T-cross 70kw Tsi,Corsa Ford Fiesta,Kia Picanto,Fiat 500 Cabrio,Smart Fortwo,

EUR 1400 for Suzuki Baleno,Citroen C4 X,Toyota Ch-r,Volkswagen Multivan,Ford Galaxy,Opel Grandland,E Peugeot 408,Kia Sportage,Opel Grandland,Renault Kadjar,Series Gran Coupe,Fiat 500.100% Electric. Range Up To 180km,Kia Optima,Ford Kuga Or Similar,Kia Sportage,You Click We Pick,

EUR 1500 for Mercedes C-class,

EUR 1508 for Jeep Renegade,

EUR 1600 for H Ford Transit Custom,

EUR 1800 for Mini One Cabrio Automatic O Similar,Peugeot 3008,Audi A3 Convertible,Lexus Es,Mercedes Cle Cabriolet,

EUR 1010 for Peugeot 408,G Peugeot 5008,

EUR 1080 for Toyota Rush,

EUR 1200 for Vauxhall Mokka Ev,Fiat 600e,E1 Opel Corsa,Fiat 500e-electric,

EUR 1800 for Nissan X-trail,Peugeot 3008,Peugeot 308,Audi Q5 Inc,Z4 Volvo Xc90 Hybrid-4wd,Kuga Winter Tyres,

EUR 2000 for Kia Optima,Volvo S60 A4 Perf Volvo S90,Audi A5 4x4 Convertible Gps,Fiat Abarth Cabrio,Mercedes V Class,

EUR 2800 for Bmw X5, Guaranteed 2019 Model, Diesel,,Bmw X5,Volvo Xc90--4wd,S Class,Mercedes S-class,

EUR 2200 for Mercedes-benz Glc,

EUR 3500 for Bmw X5,

EUR 3000 for Polestar 2,Polestar 2,Model Y Lr-electric,

EUR 5000 for Maserati Levante Winter-diesel-4wd,

EUR 670 for Toyota Aqua,

EUR 750 for Peugeot Partner,

EUR 775 for Ford Puma Hybrid 2025 Registered,Renault Clio,

EUR 790 for Ford Fiesta, Fiat Grande Punto,Citroen C4 Grand Space Tourer,Jeep Renegade 1.6 Wt Or Similar,

EUR 800 for Fiat Doblo,

EUR 805 for Nissan Versa,Niro Plug In,Toyota Camry Hybrid Automatic Or Similar,Citroen C4 Spacetourer,

EUR 840 for Nissan Micra,

EUR 850 for Daily Hayon 20m3,

EUR 880 for Mini Cooper Cabrio,Mini One Cabrio,Volkswagen The Beetle,

EUR 900 for Toyota Proace City,

EUR 950 for Crafter20m3 With Platform-diesel,Boxer 6 9m3,

EUR 1400 for Suzuki Baleno,

EUR 805 for Nissan Versa,

EUR 1200 for Chevrolet Lacetti,

EUR 805 for Niro Plug In,

EUR 1400 for Citroen C4 X,

EUR 1200 for Volkswagen T-cross 70kw Tsi,

EUR 775 for Ford Puma Hybrid 2025 Registered,

EUR 880 for Mini Cooper Cabrio,

EUR 880 for Mini One Cabrio,

EUR 880 for Volkswagen The Beetle,

EUR 1191.92 for Fiat Tipo,

EUR 1400 for Toyota Ch-r,

EUR 1200 for Vauxhall Mokka Ev,

EUR 805 for Toyota Camry Hybrid Automatic Or Similar,

EUR 1400 for Mercedes-benz Classe A,

EUR 790 for Ford Fiesta, Fiat Grande Punto,

EUR 1200 for Fiat 600e,

EUR 1800 for Mini One Cabrio Automatic O Similar,

EUR 1200 for Corsa Ford Fiesta,

EUR 1191.92 for 5 E Tech,

EUR 809 for Suzuki Jimny,

EUR 775 for Renault Clio,

EUR 3000 for Polestar 2,

EUR 1800 for Peugeot 3008,

EUR 1400 for Volkswagen Multivan,

EUR 1400 for Ford Galaxy,

EUR 1800 for Nissan X-trail,

EUR 950 for Crafter20m3 With Platform-diesel,

EUR 1200 for E1 Opel Corsa,

EUR 1400 for Opel Grandland,

EUR 1400 for E Peugeot 408,

EUR 1000 for ,

EUR 1080 for Toyota Corolla Cross,

EUR 950 for Boxer 6 9m3,

EUR 805 for Citroen C4 Spacetourer,

EUR 1400 for Renault Kadjar,

EUR 790 for Citroen C4 Grand Space Tourer,

EUR 1400 for Series Gran Coupe,

EUR 1800 for Peugeot 308,

EUR 1800 for Audi Q5 Inc,

EUR 790 for Jeep Renegade 1.6 Wt Or Similar,

EUR 1800 for Audi A3 Convertible,

EUR 2000 for Kia Optima,

EUR 2200 for Peugeot 206 Van Or Similar,

EUR 2800 for Bmw X5, Guaranteed 2019 Model, Diesel,,

EUR 2800 for Bmw X5,

EUR 2800 for Volvo Xc90--4wd,

EUR 2000 for Volvo S60 A4 Perf Volvo S90,

EUR 1200 for Kia Picanto,

EUR 1400 for Fiat 500.100% Electric. Range Up To 180km,

EUR 1200 for Fiat 500 Cabrio,

EUR 1200 for Fiat 500e-electric,

EUR 1200 for Smart Fortwo,

EUR 1800 for Lexus Es,

EUR 2000 for Audi A5 4x4 Convertible Gps,

EUR 2000 for Fiat Abarth Cabrio,

EUR 2000 for Mercedes V Class,

EUR 1800 for Z4 Volvo Xc90 Hybrid-4wd,

EUR 1010 for Peugeot 408,

EUR 1400 for Kia Optima,

EUR 1400 for Ford Kuga Or Similar,

EUR 1400 for Kia Sportage,

EUR 1800 for Kuga Winter Tyres,

EUR 1010 for G Peugeot 5008,

EUR 3000 for Model Y Lr-electric,

EUR 1800 for Mercedes Cle Cabriolet,

EUR 2800 for S Class,

EUR 2800 for Mercedes S-class,

EUR 1400 for You Click We Pick,

EUR 1100 for ,

EUR 1200 for ,

EUR 1600 for ,

EUR 1900 for ,

EUR 2100 for ,

EUR 3000 for ,

EUR 3900 for ,

EUR 4200 for ,

EUR 5500 for ,

EUR 2299 for ,

EUR 986.15 for ,

EUR 937.75 for ,

EUR 1331 for ,

EUR 1064.8 for ,

EUR 974.05 for ,

EUR 2541 for ,

EUR 1306.8 for ,

EUR 2178 for ,

EUR 1936 for ,

EUR 810.7 for ,

EUR 978.89 for ,

EUR 1210 for ,

EUR 4719 for ,

EUR 3630 for ,

EUR 1452 for ,

EUR 955.9 for ,

EUR 1343.1 for ,

EUR 6655 for ,

Theft Insurance Excess differs by car model:

EUR 670-3500 for Suzuki Jimny,Toyota Corolla Cross,

EUR 1015 for Citroen C4 Electric,

EUR 1050 for Citroen Berlingo,

EUR 1080 for Vw T-roc,

EUR 1102.53 for Peugeot 208,

EUR 1106.78 for Volkswagen T-cross,

EUR 1110 for Bmw X1,

EUR 1162.12 for Opel Astra,

EUR 1191.92 for Fiat Tipo,5 E Tech,

EUR 1200 for Chevrolet Lacetti,Volkswagen T-cross 70kw Tsi,Corsa Ford Fiesta,Kia Picanto,Fiat 500 Cabrio,Smart Fortwo,

EUR 1500 for Mercedes C-class,

EUR 1508 for Jeep Renegade,

EUR 1600 for H Ford Transit Custom,

EUR 1800 for Mini One Cabrio Automatic O Similar,Peugeot 3008,Audi A3 Convertible,Lexus Es,Mercedes Cle Cabriolet,

EUR 1010 for Peugeot 408,G Peugeot 5008,

EUR 1080 for Toyota Rush,

EUR 1200 for Vauxhall Mokka Ev,Fiat 600e,E1 Opel Corsa,Fiat 500e-electric,

EUR 1800 for Nissan X-trail,Peugeot 3008,Peugeot 308,Audi Q5 Inc,Z4 Volvo Xc90 Hybrid-4wd,Kuga Winter Tyres,

EUR 2000 for Kia Optima,Volvo S60 A4 Perf Volvo S90,Audi A5 4x4 Convertible Gps,Fiat Abarth Cabrio,Mercedes V Class,

EUR 2800 for Bmw X5, Guaranteed 2019 Model, Diesel,,Bmw X5,Volvo Xc90--4wd,S Class,Mercedes S-class,

EUR 2200 for Mercedes-benz Glc,

EUR 3500 for Bmw X5,

EUR 3000 for Polestar 2,Polestar 2,Model Y Lr-electric,

EUR 5000 for Maserati Levante Winter-diesel-4wd,

EUR 670 for Toyota Aqua,

EUR 750 for Peugeot Partner,

EUR 775 for Ford Puma Hybrid 2025 Registered,Renault Clio,

EUR 790 for Ford Fiesta, Fiat Grande Punto,Citroen C4 Grand Space Tourer,Jeep Renegade 1.6 Wt Or Similar,

EUR 800 for Fiat Doblo,

EUR 805 for Nissan Versa,Niro Plug In,Toyota Camry Hybrid Automatic Or Similar,Citroen C4 Spacetourer,

EUR 840 for Nissan Micra,

EUR 850 for Daily Hayon 20m3,

EUR 880 for Mini Cooper Cabrio,Mini One Cabrio,Volkswagen The Beetle,

EUR 900 for Toyota Proace City,

EUR 950 for Crafter20m3 With Platform-diesel,Boxer 6 9m3,

EUR 1400 for Suzuki Baleno,

EUR 805 for Nissan Versa,

EUR 1200 for Chevrolet Lacetti,

EUR 805 for Niro Plug In,

EUR 1400 for Citroen C4 X,

EUR 1200 for Volkswagen T-cross 70kw Tsi,

EUR 775 for Ford Puma Hybrid 2025 Registered,

EUR 880 for Mini Cooper Cabrio,

EUR 880 for Mini One Cabrio,

EUR 880 for Volkswagen The Beetle,

EUR 1191.92 for Fiat Tipo,

EUR 1400 for Toyota Ch-r,

EUR 1200 for Vauxhall Mokka Ev,

EUR 805 for Toyota Camry Hybrid Automatic Or Similar,

EUR 1400 for Mercedes-benz Classe A,

EUR 790 for Ford Fiesta, Fiat Grande Punto,

EUR 1200 for Fiat 600e,

EUR 1800 for Mini One Cabrio Automatic O Similar,

EUR 1200 for Corsa Ford Fiesta,

EUR 1191.92 for 5 E Tech,

EUR 809 for Suzuki Jimny,

EUR 775 for Renault Clio,

EUR 3000 for Polestar 2,

EUR 1800 for Peugeot 3008,

EUR 1400 for Volkswagen Multivan,

EUR 1400 for Ford Galaxy,

EUR 1800 for Nissan X-trail,

EUR 950 for Crafter20m3 With Platform-diesel,

EUR 1200 for E1 Opel Corsa,

EUR 1400 for Opel Grandland,

EUR 1400 for E Peugeot 408,

EUR 1000 for ,

EUR 1080 for Toyota Corolla Cross,

EUR 950 for Boxer 6 9m3,

EUR 805 for Citroen C4 Spacetourer,

EUR 1400 for Renault Kadjar,

EUR 790 for Citroen C4 Grand Space Tourer,

EUR 1400 for Series Gran Coupe,

EUR 1800 for Peugeot 308,

EUR 1800 for Audi Q5 Inc,

EUR 790 for Jeep Renegade 1.6 Wt Or Similar,

EUR 1800 for Audi A3 Convertible,

EUR 2000 for Kia Optima,

EUR 2200 for Peugeot 206 Van Or Similar,

EUR 2800 for Bmw X5, Guaranteed 2019 Model, Diesel,,

EUR 2800 for Bmw X5,

EUR 2800 for Volvo Xc90--4wd,

EUR 2000 for Volvo S60 A4 Perf Volvo S90,

EUR 1200 for Kia Picanto,

EUR 1400 for Fiat 500.100% Electric. Range Up To 180km,

EUR 1200 for Fiat 500 Cabrio,

EUR 1200 for Fiat 500e-electric,

EUR 1200 for Smart Fortwo,

EUR 1800 for Lexus Es,

EUR 2000 for Audi A5 4x4 Convertible Gps,

EUR 2000 for Fiat Abarth Cabrio,

EUR 2000 for Mercedes V Class,

EUR 1800 for Z4 Volvo Xc90 Hybrid-4wd,

EUR 1010 for Peugeot 408,

EUR 1400 for Kia Optima,

EUR 1400 for Ford Kuga Or Similar,

EUR 1400 for Kia Sportage,

EUR 1800 for Kuga Winter Tyres,

EUR 1010 for G Peugeot 5008,

EUR 3000 for Model Y Lr-electric,

EUR 1800 for Mercedes Cle Cabriolet,

EUR 2800 for S Class,

EUR 2800 for Mercedes S-class,

EUR 1400 for You Click We Pick,

USD for other car models.

EUR 1100 for ,

EUR 1200 for ,

EUR 1600 for ,

EUR 1900 for ,

EUR 2100 for ,

EUR 3000 for ,

EUR 3900 for ,

EUR 4200 for ,

EUR 5500 for ,

EUR 2299 for ,

EUR 986.15 for ,

EUR 937.75 for ,

EUR 1331 for ,

EUR 1064.8 for ,

EUR 974.05 for ,

EUR 2541 for ,

EUR 1306.8 for ,

EUR 2178 for ,

EUR 1936 for ,

EUR 810.7 for ,

EUR 978.89 for ,

EUR 1210 for ,

EUR 4719 for ,

EUR 3630 for ,

EUR 1452 for ,

EUR 955.9 for ,

EUR 1343.1 for ,

EUR 6655 for ,

Third Party Liability Insurance Excess:

EUR 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

8.7 km from Cuatro Vientos Airport

13.3 km from Madrid–Barajas Airport

Railway Stations

0.6 km from Atocha Train Station

5.8 km from Villaverde Bajo

5.8 km from Vallecas

Hotels

1.4 km from Hotel Claridge Madrid

2.5 km from PYR se1ect Plaza Mayor II y III

9.2 km from Eurostars Suites Mirasierra

Other Landmarks

1.2 km from Paseo Del Prado

2 km from Puerta Del Sol Madrid

5.4 km from Convention Center

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 40.404840086805 -3.6863266913655

Location Images

Hertz-Ave Atocha Railway Station Station-29824-telegraph

Guest Reviews

Total points： 6.7 / 10 Average

Vehicle condition: 0.8
Vehicle cleanliness: 0.7
Spaciousness: 0.6
Counter staff: 0.6
Pick-up location: 0.5
Drop-off location: 0.6
Pick-up time: 30-60 mins
Drop-off time: 0-10 mins

S.Sarangi
Madrid
8.3 /10 Very good
Reviewed: Friday, July 17, 2026
Paid about 12 euros a day for a better model. Upgraded from Seat Leon to Toyota CHR. Could feel the difference on the highways. Definitely a good tradeoff
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Matt
Madrid
9.7 /10 Excellent
Reviewed: Friday, July 17, 2026
Easy pick up and drop off, definitely recommend.
Read More >
Hans
Madrid
4 /10 Average
Reviewed: Friday, July 17, 2026
Car pick-up: Not too bad Car drop-off: Terrible (to the point that I don't even want to use Hertz again) Car pick-up was way longer than expected. It's normal to wait for awhile but that day was very crowded and service was relatively slow. Service personel was kind and friendly but didn't give us the mini van (or equivalent) as stated on our booking voucher. Instead, we had a much smaller car, a Toyota CHR. We were not too happy about that. Car drop-off service was terrible. It took more than 30 mins. I waited for more than 10 mins after asking someone to help me. Then went into the office, I was ignored by 4 service personels for more than 5 mins - all pretending that I wasn't standing in front of them. I asked for help again and someone said that a specific Hertz lady would assist me. She was busy at that time, handling a rather difficult customer. At the 20mins or so mark, she came to me with extremely foul attitude to tell me to park the car in a extremely tight lot (when she parked the car for the previous customer). With her fault mood directed at me, her words and actions were unprofessional. At this point, I was boiling and pissed. I gathered myself to patiently park the car and subsequently after that called her out on her bad attitude. I told her that it's unacceptable to bring her previous customer issues and anger upon me and it was entirely unprofessional. I honestly have not met with such poor service from any of the other car companies. And this was not the first time I have had experience such poor service with Hertz. Overall, service standards were appalling. Terrible attitude from service staff, no initiative from service crew when there were 6 of them and long waiting time.
Read More >
Harlan Isaiah
Madrid
10 /10 Excellent
Reviewed: Friday, July 17, 2026
Simple rental procedures, friendly and attentive front desk service, easy and convenient car return.
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Bowen Carroll
Madrid
6 /10 Average
Reviewed: Friday, July 17, 2026
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Vic Tobias
Madrid
10 /10 Excellent
Reviewed: Friday, July 17, 2026
After the car window was broken by a thief in Barcelona, they replaced the car for free. When a car of the same class wasn't available, they upgraded it to a Mercedes automatic business car.
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Abigail Harrod
Madrid
6 /10 Average
Reviewed: Friday, July 17, 2026
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Saxon Dulles
Madrid
8 /10 Very good
Reviewed: Friday, July 17, 2026
Overall very satisfied. Just a bit of a long wait in line at the store.
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Ives Cooper
Madrid
2 /10 Poor
Reviewed: Friday, July 17, 2026
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Mavis Eveline
Madrid
2 /10 Poor
Reviewed: Friday, July 17, 2026
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Sebastiane Roger
Madrid
8 /10 Very good
Reviewed: Friday, July 17, 2026
Although there were language barriers, the staff was patient and efficiently handled the car pickup and return procedures. Especially on the 13th when we changed the drop-off location, the company was very accommodating!
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Viola Patience
Madrid
2 /10 Poor
Reviewed: Friday, July 17, 2026
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Primo Maxwell
Madrid
4 /10 Average
Reviewed: Friday, July 17, 2026
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Bonnie Albert
Madrid
2 /10 Poor
Reviewed: Friday, July 17, 2026
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Sebastiane Roger
Madrid
4 /10 Average
Reviewed: Friday, July 17, 2026
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Darren Whit
Madrid
10 /10 Excellent
Reviewed: Friday, July 17, 2026
Almost no queue, very few people
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Evangeline Den(n)is
Madrid
10 /10 Excellent
Reviewed: Friday, July 17, 2026
Very satisfied
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Marjorie Nelly
Madrid
8 /10 Very good
Reviewed: Friday, July 17, 2026
Overall service is good.
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Maggie Barnard
Madrid
2 /10 Poor
Reviewed: Friday, July 17, 2026
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Steward Jenkin(s)
Madrid
10 /10 Excellent
Reviewed: Friday, July 17, 2026
Very good, straightforward process
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Reg Moses
Madrid
6 /10 Average
Reviewed: Friday, July 17, 2026
Read More >
Pamela Douglas(s)
Madrid
6 /10 Average
Reviewed: Friday, July 17, 2026
Read More >
Ingram Matthew
Madrid
8 /10 Very good
Reviewed: Friday, July 17, 2026
Hertz counter
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Sebastiane Roger
Madrid
4 /10 Average
Reviewed: Friday, July 17, 2026
Read More >
Violet Haggai
Madrid
8 /10 Very good
Reviewed: Friday, July 17, 2026
The customer service actively recommended insurance and GPS upgrade, but later calls couldn't get through.
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Yale Valentine
Madrid
4 /10 Average
Reviewed: Friday, July 17, 2026
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Neil Margaret
Madrid
6 /10 Average
Reviewed: Friday, July 17, 2026
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Beverly Locke
Madrid
10 /10 Excellent
Reviewed: Friday, July 17, 2026
Very satisfied
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Freda Mackintosh
Madrid
10 /10 Excellent
Reviewed: Friday, July 17, 2026
It's okay, but they only stick to their job responsibilities and ignore unrelated issues. This does show they are professional and keep work and personal matters separate.
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Sharon Walker
Madrid
6 /10 Average
Reviewed: Friday, July 17, 2026
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Ian Zacharias
Madrid
10 /10 Excellent
Reviewed: Friday, July 17, 2026
Overall satisfied, depends on luck. Most staff are very nice, but the first lady I encountered had a bad attitude.
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Sebastian Acheson
Madrid
8 /10 Very good
Reviewed: Friday, July 17, 2026
Overall satisfied, the receptionist was enthusiastic and responsible, but the rental location was quite hard to find and I had to circle around several times.
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Leo Tours
Madrid
10 /10 Excellent
Reviewed: Friday, July 17, 2026
Quite convenient!
Read More >