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Alamo, Lisbon International Airport Car hire

Alamo 2000+ ratings, 12 reviews

Lisbon, Portugal

7.5 / 10 Good

Alamo - Lisbon International Airport Information, Car hire Instructions & Policies

Address

HUMBERTO DELGADO INTL AIRPORT, ALAMEDA COMUNIDADES PORTUGUESA, LISBON, 1700-111, PT

Telephone

+351218486191

Pick-up Instructions

The Alamo - Lisbon International Airport car hire location is in terminal

You can walk to the counter of Alamo - Lisbon International Airport car hire.

In the arrivals hall, follow signs for rental car. Proceed to counter to create rental contract, then follow instructions on how to walk to your vehicle on the second floor rental car park. No shuttle is required.

Drop-off Instructions

Please return the vehicle to rent a car multileve parking of lisbon airport. Address:Alameda das Comunidades Portuguesas, 1700-007 Lisboa, Portugal Coordinate:38.76769155528099, -9.127699298749317

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:00 -23:59
06:00 -23:59
06:00 -23:59
06:00 -23:59
06:00 -23:59
06:00 -23:59
06:00 -23:59

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 80 years old

Young Driver Fee applies at 19 - 20 years old with charge of EUR 10 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full Driving License issued in Portugal

Additional Extras

To be updated

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Spain

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1180.8-3690 for other car models.

EUR 1180 for Toyota Yaris,Peugeot 208,Toyota Aygo O Similar,

EUR 1970 for Vauxhall Astra - Hybrid,,Citroen C4,Kia Stonic,Ford Focus,Mercedes E-class,Bmw 5 Series *model Guaranteed*,

EUR 2830 for Jeep Avenger,Seat Leon St,Mercedes A-class,Skoda Octavia,Skoda Superb,Renault Megane Cabrio,Volkswagen Caravelle,C Class,Bmw 3 Series,Opel Grandland,Toyota Corolla Or Similar,Peugeot 2008,Dacia Duster,Peugeot 5008,Peugeot 308 Sw Or Similar,Skoda Octavia Combi,Bmw 5 Series Sw Or Similar,Mercedes C-class,Renault Espace V,Audi A5 4x4 Convertible Gps,Audi A5 Sw Aut,Renault Talisman,Toyota Proace,Vw Arteon,

EUR 3690 for Mercedes Cla Shooting Brake,

EUR 2830 for Jeep Avenger,Seat Leon St,Volkswagen Caravelle,Opel Grandland,Toyota Corolla Or Similar,Dacia Duster,Bmw 5 Series Sw Or Similar,Bmw 5 Series *model Guaranteed*,Audi A5 Sw Aut,

EUR 1970 for Vauxhall Astra - Hybrid,,Citroen C4,Kia Stonic,Ford Focus,

Theft Insurance Excess differs by car model:

EUR 1180.8-3690 for other car models.

EUR 1180 for Toyota Yaris,Peugeot 208,Toyota Aygo O Similar,

EUR 1970 for Vauxhall Astra - Hybrid,,Citroen C4,Kia Stonic,Ford Focus,Mercedes E-class,Bmw 5 Series *model Guaranteed*,

EUR 2830 for Jeep Avenger,Seat Leon St,Mercedes A-class,Skoda Octavia,Skoda Superb,Renault Megane Cabrio,Volkswagen Caravelle,C Class,Bmw 3 Series,Opel Grandland,Toyota Corolla Or Similar,Peugeot 2008,Dacia Duster,Peugeot 5008,Peugeot 308 Sw Or Similar,Skoda Octavia Combi,Bmw 5 Series Sw Or Similar,Mercedes C-class,Renault Espace V,Audi A5 4x4 Convertible Gps,Audi A5 Sw Aut,Renault Talisman,Toyota Proace,Vw Arteon,

EUR 3690 for Mercedes Cla Shooting Brake,

EUR 2830 for Jeep Avenger,Seat Leon St,Volkswagen Caravelle,Opel Grandland,Toyota Corolla Or Similar,Dacia Duster,Bmw 5 Series Sw Or Similar,Bmw 5 Series *model Guaranteed*,Audi A5 Sw Aut,

EUR 1970 for Vauxhall Astra - Hybrid,,Citroen C4,Kia Stonic,Ford Focus,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.1 km from Lisbon Airport

Railway Stations

2.5 km from Gare Do Oriente

6.1 km from Rossio Station

6.1 km from Santa Apolonia Train Station

Other Landmarks

5.4 km from Liberty Avenue

5.6 km from Aqueduct Of The Free Waters

6.2 km from Santa Justa Elevator

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: 38.767758 -9.12765

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 7.5 / 10 Good

  • Vehicle condition: 3.0
  • Vehicle cleanliness: 3.3
  • Spaciousness: 3.0
  • Counter staff: 3.3
  • Pick-up location: 3.2
  • Drop-off location: 3.4
  • Pick-up time: 30-60 mins
  • Drop-off time: 0-10 mins

  • M.Travis

    Lisbon

    7.7 /10 Good

    Reviewed: Wednesday, June 24, 2026

    When renters have pre-booked and provided all the driver information they should receive quicker service than someone who has not pre-booked but this does not appear to happen!
    Read More >

  • C.Germain

    Lisbon

    9.7 /10 Excellent

    Reviewed: Wednesday, June 24, 2026

    The easy way to get the car at the counter location and time to be serve by clerck at Guerin stand.
    Read More >

  • R.Raj

    Lisbon

    5.3 /10 Average

    Reviewed: Wednesday, June 24, 2026

    I want to start by saying that this was the worse car rental experience of my life. I rented a minivan. It took over 3 hours of waiting in line before I could get the car. And, it was all downhill from there. On the second day, after our day trip, we were headed to Castro Marim. However, right when we were ready to leave, the minivan started showing me a "service required" light. I had to drive all the way to the airport to swap out the car for another minivan. Our trip to Castro Marim was delayed by 2+ hours and we didn't get there until past midnight. But that's not all of it, the 2nd minivan we got was even worse. About an hour into our drive, it started showing me all sorts of warning lights on the dashboard, including, "Brake System Failure", "Stop", and more. The lights in the entire car were flashing every few mins. It was really scary and traumatizing for everyone in the car. We pulled over multiple times and restarted the car (as instructed), which resolved the issue each time. However, when we got to our rental house, the car died right at the gate blocking other cars from getting into the property. We had to drag all of our luggage through a long path in the middle of the night. The next morning I got in touch with customer service, who arranged for a tow truck to pick up the car and a taxi to pick me up and drive me to Faro airport to pick up yet another minivan. This 3rd car had a broken sunroof shade and made our drive very uncomfortable. I chose to pay a premium on a car rental to ensure we would avoid these types of issues. However, that was not the case. I was in Portugal for 5 days with my family and lost about a day and a half because of all these issues with the cars. Again, this was the worse car rental experience of my life. I am considering posting reviews with my experience on the 3rd party sites. Contacted Alamo/Guerin multiple times but they have not gotten back to me.
    Read More >

  • L.Soares

    Lisbon

    10 /10 Excellent

    Reviewed: Wednesday, June 24, 2026

    all went smoothly
    Read More >

  • V.Araujo

    Lisbon

    7 /10 Good

    Reviewed: Wednesday, June 24, 2026

    We had to wait 4 hours to pick up the vehicle. Very slow process. When i picked up the vehicle light on dash to add Blue. I brought this to attendant attention i was told i would to wait at least before they address it. It cost me 22.50 euros to fill up.
    Read More >

  • D.Vieira

    Lisbon

    9 /10 Excellent

    Reviewed: Wednesday, June 24, 2026

    Please please please check the tire pressure. This is the third time that it shows low tire pressure. I spent another 30+ at the repair fácil getting them to figure out how to fix the tire pressure. Everything else was great!
    Read More >

  • Dora Den(n)is

    Lisbon

    10 /10 Excellent

    Reviewed: Wednesday, June 24, 2026

    The pickup and drop-off process was very quick! The staff was also very friendly! Highly recommended!
    Read More >

  • Isidore Augustine

    Lisbon

    10 /10 Excellent

    Reviewed: Wednesday, June 24, 2026

    Great, the service is warm and patient, and there's a self-service machine.
    Read More >

  • Andre Isabel

    Lisbon

    8 /10 Very good

    Reviewed: Wednesday, June 24, 2026

    The actual rental company is Guerin.
    Read More >

  • Beacher Leigh

    Lisbon

    2 /10 Poor

    Reviewed: Wednesday, June 24, 2026

    Read More >

  • Cash Stevenson

    Lisbon

    10 /10 Excellent

    Reviewed: Wednesday, June 24, 2026

    Very satisfied!
    Read More >

  • Grover Gabriel

    Lisbon

    10 /10 Excellent

    Reviewed: Wednesday, June 24, 2026

    The car is pretty good and picking it up is convenient.
    Read More >

  • Boyd Nichol(s)

    Lisbon

    4 /10 Average

    Reviewed: Wednesday, June 24, 2026

    Read More >

  • Maxine Commons

    Lisbon

    2 /10 Poor

    Reviewed: Wednesday, June 24, 2026

    Read More >

  • Montague Dorothea

    Lisbon

    8 /10 Very good

    Reviewed: Wednesday, June 24, 2026

    The service was good, but the car provided had numerous scratches and damages.
    Read More >

More Car hire Brands at Lisbon Airport

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Where is the Car hire Store Location?

HUMBERTO DELGADO INTL AIRPORT, ALAMEDA COMUNIDADES PORTUGUESA, LISBON, 1700-111, PT

What is the Telephone Number?

+351218486191

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Alamo - Lisbon International Airport car hire location is in terminal

You can walk to the counter of Alamo - Lisbon International Airport car hire.

In the arrivals hall, follow signs for rental car. Proceed to counter to create rental contract, then follow instructions on how to walk to your vehicle on the second floor rental car park. No shuttle is required.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please return the vehicle to rent a car multileve parking of lisbon airport. Address:Alameda das Comunidades Portuguesas, 1700-007 Lisboa, Portugal Coordinate:38.76769155528099, -9.127699298749317

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver Age Requirements for this Car hire Store?

19 - 80 years old

Young Driver Fee applies at 19 - 20 years old with charge of EUR 10 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

  • For local renters, you need to bring:

    Full Driving License issued in Portugal

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    1.1 km from Lisbon Airport

  • Railway Stations

    2.5 km from Gare Do Oriente

    6.1 km from Rossio Station

    6.1 km from Santa Apolonia Train Station

  • Other Landmarks

    5.4 km from Liberty Avenue

    5.6 km from Aqueduct Of The Free Waters

    6.2 km from Santa Justa Elevator

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