From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3246073017
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3246073017
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Alamo, Amsterdam Centraal Train Station Car hire

Alamo 2000+ ratings, 12 reviews

Amsterdam, Schothorst, Netherlands

7.8 / 10 Good

Alamo - Amsterdam Centraal Train Station Information, Car hire Instructions & Policies

Address

AMSTERDAM CENTRAAL STATION, HARRY BANNINKSTRAAT 129, AMSTERDAM, 1011DD, NL

Telephone

+31207400950

Pick-up Instructions

Please find the location using navigation.Enterprise/Alamo will serve you.

Drop-off Instructions

When you return the car outside the opening hours of the rental location; you have to park the vehicle on an Enterprise-Alamo assigned parking space in "Parking Centrum Oosterdok" (address: Oosterdoksstraat 150, 1011DK Amsterdam). Leave the parking ticket on the dashboard and lock the vehicle. Accordingly handover the car key to the Parking Manager. The Parking Manager's office is located at the entrance/exit of the parking facility.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -18:00
08:00 -18:00
08:00 -18:00
08:00 -18:00
08:00 -18:00
08:00 -18:00
08:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

EU Driving Licence

For local renters, you need to bring:

Full Driving License issued in Netherlands

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Andorra, Austria, Belgium, France, Germany, Gibraltar, Italy, Ireland, Liechtenstein, Luxembourg, Monaco, Portugal, The Republic of San Marino, Spain, Switzerland, United Kingdom, Vatican City State, Denmark, Norway, Sweden
Any islands are excluded from cross border travels. Travels to Norway and Sweden are only permitted between 1st May and 30th September.

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Croatia

Czech Republic

Slovakia

Slovenia

Poland

EUR 5 per day
There will be a surcharge of 5.00 EUR per day. Standard, Fullsize, Premium and Luxury vehicles as well as the brands Audi, BMW, Mercedes and Volkswagen are not allowed to cross border.Any islands are excluded from cross border travels.

Must-not:

Taking rental cars to the countries that are not listed in Free of Charge, Paid is not allowed.
Depending on car models, bringing rental cars to below countries is not allowed:
Representative Car ModelsCountries

Bmw 5 Series

Audi A4

Volvo Xc90

Chevrolet Cruze

5 Series

Volkswagen Virtus

Show More

Bmw 5 Series

Audi A4

Volvo Xc90

Chevrolet Cruze

5 Series

Volkswagen Virtus

Vauxhall Insignia

Ford Kuga

Volkswagen Passat

Croatia

Czech Republic

Slovakia

Slovenia

Poland

There will be a surcharge of 5.00 EUR per day. Standard, Fullsize, Premium and Luxury vehicles as well as the brands Audi, BMW, Mercedes and Volkswagen are not allowed to cross border.Any islands are excluded from cross border travels.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 900-1200 for other car models.

EUR 900 for Fiat Panda/fiat 500,

EUR 1200 for Volvo Xc90,Chevrolet Cruze,5 Series,

EUR 900 for Opel Astra,Volkswagen Golf,Nissan Juke,Peugeot 3008,Mercedes A Class,Mercedes A Class,Opel Astra Kombi,Fiat Tipo,Toyota Ativ,Toyota Yaris,Bmw 5 Series,Audi A4,Citroen C4picasso,Renault Megane,Nissan Qashqai,Nissan Qashqai,Corolla T S,Skoda Octavia,Fiat Panda/fiat 500,Volkswagen Virtus,Vauxhall Insignia,Ford Kuga,Ford Kuga,Volkswagen Passat,Volkswagen Passat,

Theft Insurance Excess differs by car model:

EUR 900 for Fiat Panda/fiat 500,

EUR 1200 for Volvo Xc90,Chevrolet Cruze,5 Series,

EUR 900 for Opel Astra,Volkswagen Golf,Nissan Juke,Peugeot 3008,Mercedes A Class,Mercedes A Class,Opel Astra Kombi,Fiat Tipo,Toyota Ativ,Toyota Yaris,Bmw 5 Series,Audi A4,Citroen C4picasso,Renault Megane,Nissan Qashqai,Nissan Qashqai,Corolla T S,Skoda Octavia,Fiat Panda/fiat 500,Volkswagen Virtus,Vauxhall Insignia,Ford Kuga,Ford Kuga,Volkswagen Passat,Volkswagen Passat,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

11.9 km from Amsterdam Schiphol Airport

Railway Stations

0.5 km from Amsterdam Central Station

Hotels

2.4 km from Hotel Vossius Vondelpark

Other Landmarks

0.7 km from Beurs Van Berlage

1 km from Dam Square

1.3 km from Rembrandtplein

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: 52.376248 4.90689

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 7.8 / 10 Good

  • Vehicle condition: 1.6
  • Vehicle cleanliness: 1.6
  • Spaciousness: 1.6
  • Counter staff: 1.6
  • Pick-up location: 1.6
  • Drop-off location: 1.6
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • Anonymous

    Amsterdam

    10 /10 Excellent

    Reviewed: Saturday, January 18, 2025

    Upgraded my car to a SUV. Very fast service, especially on drop-off at the airport.
    Read More >
  • Wicho

    Amsterdam

    10 /10 Excellent

    Reviewed: Saturday, January 18, 2025

    The car was brilliant. We got a Nissan Juke. We loved it. Staff were efficient and friendly.
    Read More >
  • Paula Winifred

    Amsterdam

    4 /10 Average

    Reviewed: Saturday, January 18, 2025

    The staff member in charge of the rental was very polite, but it took quite a long time—nearly two hours for two cars. Since we rented a new car, we trusted that a quick check for damages was sufficient before taking the car. However, the staff did not provide a brief explanation of how to operate the car or any important notes (like the type of fuel to use). Later, when loading our luggage, we realized the back seat could not accommodate our bags. We had to go back to the rental company where another staff member helped us adjust the trunk's bottom panel to fit our luggage, but this delayed our schedule for the day. As it was a new car, we were very careful during our trip and encountered no accidents or collisions. However, during the return inspection, the staff pointed out minor scuffs on the right rear wheel rim, though the tire itself was fine. This was an area we had not thoroughly inspected at pickup. We tried explaining we had been very cautious and had not encountered any incidents, but the staff insisted it was a new car and that his job was merely to inspect. He eventually gave us a form to write down any complaints. We've definitely learned a lesson; perhaps local practices vary. Next time, we'll inspect the car more thoroughly, document everything with photos, and be more selective about the rental company.
    Read More >
  • Carl Hobbes

    Amsterdam

    6 /10 Average

    Reviewed: Saturday, January 18, 2025

    Overcharged me
    Read More >
  • Dolores Samuel

    Amsterdam

    4 /10 Average

    Reviewed: Saturday, January 18, 2025

    Staff at the store weren't very helpful and seemed indifferent. They didn't inform me that they were giving me a different car from the same category, just assigned it directly. While I could accept the car, it felt disrespectful. The car was covered in Enterprise logos, advertising that it was a rental. The back seats weren't very clean, but the Lynk & Co 01 was really nice to drive. Overall, I had a better experience with Sixt; newer cars, better staff attitude, and no ads on the car.
    Read More >
  • Adair Romeo

    Amsterdam

    8 /10 Very good

    Reviewed: Saturday, January 18, 2025

    Had to wait a bit to get the car
    Read More >
  • Barnett Bray

    Amsterdam

    10 /10 Excellent

    Reviewed: Saturday, January 18, 2025

    Smooth pick-up and drop-off
    Read More >
  • Clyde Zephaniah

    Amsterdam

    10 /10 Excellent

    Reviewed: Saturday, January 18, 2025

    Very satisfied
    Read More >
  • Randolph Titus

    Amsterdam

    10 /10 Excellent

    Reviewed: Saturday, January 18, 2025

    Good
    Read More >
  • Bess Ralph

    Amsterdam

    10 /10 Excellent

    Reviewed: Saturday, January 18, 2025

    Very satisfied
    Read More >
  • Clark House

    Amsterdam

    2 /10 Poor

    Reviewed: Saturday, January 18, 2025

    Alamo is a deceptive company, colluding with Zuzuche to scam customers. On July 18, 2024, I rented an Audi A3 in Amsterdam but was given a Kia Ceed, and they told me it's a car of the same class. They even said cars rented through Zuzuche are like this, and only their official website can guarantee the correct car. Clearly, they are working together to deceive customers. On July 21, 2024, I rented a Volkswagen Passat in Berlin, but they gave me a Volkswagen T-Roc, claiming it was an upgrade. The T-Roc is much smaller than the Passat, and I couldn't even fit my luggage. After arguing with them for half an hour, they finally gave me a Tiguan. I feel like Alamo and Zuzuche are scamming customers together. The cars I received were of lower class than what I booked, yet they insisted they were of the same level. Having rented cars abroad countless times, this is the first time I have been scammed twice, and both times by Alamo.
    Read More >
  • August Bessemer

    Amsterdam

    10 /10 Excellent

    Reviewed: Saturday, January 18, 2025

    Very satisfied
    Read More >
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