From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1109290336
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1109290336
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Hertz, Frankfurt-gallus Car hire

Hertz 300+ ratings, 2 reviews

Frankfurt, North Rhine-Westphalia, Germany

5.0 / 10 Average

Hertz - Frankfurt-gallus Information, Car hire Instructions & Policies

Address

CAMBERGER STRASSE 21

Telephone

+496924252626

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -19:00
07:00 -19:00
08:00 -13:00
10:00 -12:00
07:00 -19:00
07:00 -19:00
07:00 -19:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 100 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 19.64 - 26.14 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Lexus Rx, Porsche Macan, Cupra Formentor, Range Rover Sport-diesel, Range Rover Sport, Bmw X5, Bmw X1, Volvo Xc60, Volkswagen T6 Caravelle 4x4 Incl. Gps

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full Driving License issued in Germany

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
EUR 10.23/day
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 13.6/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 16.8/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 16.8/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 16.8/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Croatia

Czech Republic

Hungary

Poland

Slovakia

Slovenia

Netherlands

Belgium

France

Show More

Croatia

Czech Republic

Hungary

Poland

Slovakia

Slovenia

Netherlands

Belgium

France

Switzerland

Italy

Austria

Luxembourg

Liechtenstein

EUR 41.65 per rental

Must-not:

Taking rental cars to following countries is not allowed:
Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Estonia, Georgia, Greece, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Lithuania, North Macedonia, Moldova, Montenegro, Romania, Russia, Serbia, Tajikistan, Turkey, Turkmenistan, Ukraine, United Kingdom, Uzbekistan

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 850-1800 for other car models.

EUR 1100 for G1 Polestar 2,Hr Hybrid,Cronos Grand Siena Virtus,Peugeot 3008,Nissan Qashqai,Ford Mondeo,Mercedes-benz Cla,Mercedes-benz Classe A,Fiat 500x,Mercedes Eqa Eqb,Hyundai Tucson,Mx 5 Cabrio,Volkswagen Passat,Opel Insignia,Ford Kuga,Opel Vivaro,Vw Passat,

EUR 1250 for Mercedes Cla Coupe',Ford Tourneo Custom,Vw Touran,

EUR 1500 for Mitsubishi Pajero,Ford Galaxy,Benz V Class,Bmw M440 Gran Coupé *model Guaranteed*,Maserati Levante,Mercedes Eqv-electric,Audi A4 Avant Automatica,Mercedes C-class,Porsche Macan,Toyota Prado,E Class Convertible-4wd,Kia Carnival,Volvo Xc90 Aut,

EUR 1800 for Volkswagen Golf Gti,E Class Cab,Fiat Abarth Cabrio,Merdedes Benz S-klasse,Cupra Formentor,

EUR 3000 for Model 3 Sr,Model 3 Performance,Model Y Lr-electric,

EUR 3600 for Volvo Xc60,Porsche Panamera,Audi A7 Sportback Aut.,Bmw M4 Cabrio,

EUR 850 for Renault Clio,

EUR 950 for Volkswagen T Cross,Ford Focus,Renault Traffic 59m3,Compact,Ford Focus,Ford Focus,Audi A3,Vw Golf,Crossback E Tense,Bmw 118d,Opel Corsa,Vw Caddy,Vauxhall Corsa E,Renault Kangoo,Fiat Panda,Transit Ft 280k,Xc40 Plug In,

EUR 950 for Volkswagen T Cross,

EUR 950 for Ford Focus,

EUR 950 for Renault Traffic 59m3,

EUR 950 for Compact,

EUR 950 for Audi A3,

EUR 950 for Vw Golf,

EUR 950 for Crossback E Tense,

EUR 1800 for Volkswagen Golf Gti,

EUR 950 for Bmw 118d,

EUR 950 for Opel Corsa,

EUR 950 for Vw Caddy,

EUR 3000 for Model 3 Sr,

EUR 1250 for Mercedes Cla Coupe',

EUR 1500 for Mitsubishi Pajero,

EUR 1500 for Ford Galaxy,

EUR 1150 for G1 Polestar 2,

EUR 1500 for Benz V Class,

EUR 950 for Vauxhall Corsa E,

EUR 1150 for Hr Hybrid,

EUR 1150 for Cronos Grand Siena Virtus,

EUR 1150 for Peugeot 3008,

EUR 1150 for Nissan Qashqai,

EUR 950 for Renault Kangoo,

EUR 1150 for Ford Mondeo,

EUR 1150 for Mercedes-benz Cla,

EUR 1150 for Mercedes-benz Classe A,

EUR 1150 for Fiat 500x,

EUR 1150 for Mercedes Eqa Eqb,

EUR 1150 for Hyundai Tucson,

EUR 1500 for Bmw M440 Gran Coupé *model Guaranteed*,

EUR 1500 for Maserati Levante,

EUR 1800 for E Class Cab,

EUR 1500 for Mercedes Eqv-electric,

EUR 1250 for Ford Tourneo Custom,

EUR 1500 for Audi A4 Avant Automatica,

EUR 950 for Fiat Panda,

EUR 950 for Transit Ft 280k,

EUR 1150 for Mx 5 Cabrio,

EUR 1500 for Mercedes C-class,

EUR 1500 for Porsche Macan,

EUR 1500 for Toyota Prado,

EUR 1800 for Fiat Abarth Cabrio,

EUR 1500 for E Class Convertible-4wd,

EUR 1500 for Kia Carnival,

EUR 1150 for Volkswagen Passat,

EUR 1150 for Opel Insignia,

EUR 1150 for Ford Kuga,

EUR 950 for Xc40 Plug In,

EUR 1100 for Opel Vivaro,

EUR 1250 for Vw Touran,

EUR 1150 for Vw Passat,

EUR 3000 for Model 3 Performance,

EUR 3000 for Model Y Lr-electric,

EUR 3600 for Volvo Xc60,

EUR 1500 for Volvo Xc90 Aut,

EUR 3600 for Porsche Panamera,

EUR 1800 for Merdedes Benz S-klasse,

EUR 3600 for Audi A7 Sportback Aut.,

EUR 3600 for Bmw M4 Cabrio,

EUR 1800 for Cupra Formentor,

EUR 150 for Renault Traffic 59m3,Vw Caddy,Renault Kangoo,Transit Ft 280k,Iveco Eurocargo 120e25,Opel Vivaro,

EUR 250 for Mitsubishi Pajero,Ford Galaxy,Benz V Class,Bmw M440 Gran Coupé *model Guaranteed*,Maserati Levante,Mercedes Eqv-electric,Audi A4 Avant Automatica,Mercedes C-class,Toyota Prado,E Class Convertible-4wd,Kia Carnival,Volvo Xc90 Aut,Mercedes Eqs,Merdedes Benz S-klasse,Cupra Formentor,

Theft Insurance Excess differs by car model:

EUR 1100 for G1 Polestar 2,Hr Hybrid,Cronos Grand Siena Virtus,Peugeot 3008,Nissan Qashqai,Ford Mondeo,Mercedes-benz Cla,Mercedes-benz Classe A,Fiat 500x,Mercedes Eqa Eqb,Hyundai Tucson,Mx 5 Cabrio,Volkswagen Passat,Opel Insignia,Ford Kuga,Opel Vivaro,Vw Passat,

EUR 1250 for Mercedes Cla Coupe',Ford Tourneo Custom,Vw Touran,

EUR 1500 for Mitsubishi Pajero,Ford Galaxy,Benz V Class,Bmw M440 Gran Coupé *model Guaranteed*,Maserati Levante,Mercedes Eqv-electric,Audi A4 Avant Automatica,Mercedes C-class,Porsche Macan,Toyota Prado,E Class Convertible-4wd,Kia Carnival,Volvo Xc90 Aut,

EUR 1800 for Volkswagen Golf Gti,E Class Cab,Fiat Abarth Cabrio,Merdedes Benz S-klasse,Cupra Formentor,

EUR 3000 for Model 3 Sr,Model 3 Performance,Model Y Lr-electric,

EUR 3600 for Volvo Xc60,Porsche Panamera,Audi A7 Sportback Aut.,Bmw M4 Cabrio,

EUR 850 for Renault Clio,

EUR 950 for Volkswagen T Cross,Ford Focus,Renault Traffic 59m3,Compact,Ford Focus,Ford Focus,Audi A3,Vw Golf,Crossback E Tense,Bmw 118d,Opel Corsa,Vw Caddy,Vauxhall Corsa E,Renault Kangoo,Fiat Panda,Transit Ft 280k,Xc40 Plug In,

EUR 950 for Volkswagen T Cross,

EUR 950 for Ford Focus,

EUR 950 for Renault Traffic 59m3,

EUR 950 for Compact,

EUR 950 for Audi A3,

EUR 950 for Vw Golf,

EUR 950 for Crossback E Tense,

EUR 1800 for Volkswagen Golf Gti,

EUR 950 for Bmw 118d,

EUR 950 for Opel Corsa,

EUR 950 for Vw Caddy,

EUR 3000 for Model 3 Sr,

EUR 1250 for Mercedes Cla Coupe',

EUR 1500 for Mitsubishi Pajero,

EUR 1500 for Ford Galaxy,

EUR 1150 for G1 Polestar 2,

EUR 1500 for Benz V Class,

EUR 950 for Vauxhall Corsa E,

EUR 1150 for Hr Hybrid,

EUR 1150 for Cronos Grand Siena Virtus,

EUR 1150 for Peugeot 3008,

EUR 1150 for Nissan Qashqai,

EUR 950 for Renault Kangoo,

EUR 1150 for Ford Mondeo,

EUR 1150 for Mercedes-benz Cla,

EUR 1150 for Mercedes-benz Classe A,

EUR 1150 for Fiat 500x,

EUR 1150 for Mercedes Eqa Eqb,

EUR 1150 for Hyundai Tucson,

EUR 1500 for Bmw M440 Gran Coupé *model Guaranteed*,

EUR 1500 for Maserati Levante,

EUR 1800 for E Class Cab,

EUR 1500 for Mercedes Eqv-electric,

EUR 1250 for Ford Tourneo Custom,

EUR 1500 for Audi A4 Avant Automatica,

EUR 950 for Fiat Panda,

EUR 950 for Transit Ft 280k,

EUR 1150 for Mx 5 Cabrio,

EUR 1500 for Mercedes C-class,

EUR 1500 for Porsche Macan,

EUR 1500 for Toyota Prado,

EUR 1800 for Fiat Abarth Cabrio,

EUR 1500 for E Class Convertible-4wd,

EUR 1500 for Kia Carnival,

EUR 1150 for Volkswagen Passat,

EUR 1150 for Opel Insignia,

EUR 1150 for Ford Kuga,

EUR 950 for Xc40 Plug In,

EUR 1100 for Opel Vivaro,

EUR 1250 for Vw Touran,

EUR 1150 for Vw Passat,

EUR 3000 for Model 3 Performance,

EUR 3000 for Model Y Lr-electric,

EUR 3600 for Volvo Xc60,

EUR 1500 for Volvo Xc90 Aut,

EUR 3600 for Porsche Panamera,

EUR 1800 for Merdedes Benz S-klasse,

EUR 3600 for Audi A7 Sportback Aut.,

EUR 3600 for Bmw M4 Cabrio,

EUR 1800 for Cupra Formentor,

EUR 150 for Renault Traffic 59m3,Vw Caddy,Renault Kangoo,Transit Ft 280k,Iveco Eurocargo 120e25,Opel Vivaro,

EUR 250 for Mitsubishi Pajero,Ford Galaxy,Benz V Class,Bmw M440 Gran Coupé *model Guaranteed*,Maserati Levante,Mercedes Eqv-electric,Audi A4 Avant Automatica,Mercedes C-class,Toyota Prado,E Class Convertible-4wd,Kia Carnival,Volvo Xc90 Aut,Mercedes Eqs,Merdedes Benz S-klasse,Cupra Formentor,

EUR for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

9.3 km from Frankfurt Airport

100.2 km from Frankfurt Hahn Airport

Railway Stations

1.4 km from Frankfurt Central Station

Hotels

1.5 km from Le Méridien Frankfurt

3 km from Turm Hotel

3.3 km from Living Hotel Frankfurt by Derag

Other Landmarks

2.2 km from Commerzbank Tower

2.9 km from Eschenheim Tower

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 50.102256 8.645705

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 5.0 / 10 Average

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • Bert Holt

    Frankfurt

    4 /10 Average

    Reviewed: Monday, December 2, 2024

    The online order specified a payment of 630.9 Euros at the store. Without any additional charges, they demanded 707.48 Euros at the store. The extra 76.58 Euros has not been refunded to me yet.
    Read More >
  • Sandy Jenny

    Frankfurt

    6 /10 Average

    Reviewed: Monday, December 2, 2024

    The pick-up day was a Sunday. The previous customer had left the car in a mess, with the backseat floor mats and drawers full of cookie crumbs. They were reportedly fined 500 euros. The vehicle inspection staff explained that the cleaning company doesn't work on Sundays, so the car hadn't been cleaned after the last return. The employee ended up using a vacuum cleaner to clean the interior, and I even grabbed a cloth to wipe the exterior to speed up the process and remove any hidden scratches in the dust. This inspection staff member was very patient. My English is not good, but he carefully answered my questions. However, if you don't ask, they assume you understand, so be sure to ask for details. Additionally, the AD BLUE indicator was already low when we picked up the car. We were unfamiliar with diesel cars. The staff said we could buy AD BLUE at a gas station and get reimbursed with the receipt, but since we returned the car to a different location, the Munich train station staff only gave me an email to send the receipt photo to. I sent it for three days with no response, so we still don't know if we'll get our money back. Overall, this rental experience was more disappointing compared to renting in Japan or New Zealand.
    Read More >
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