From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8086612029
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8086612029
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Hertz, Ayers Rock Airport Car hire

Hertz 2000+ ratings, 17 reviews

Ayers Rock, Northern Territory, Australia

8.4 / 10 Very good

Hertz - Ayers Rock Airport Information, Car hire Instructions & Policies

Address

Coote Road Ayers Rock (Yulara) , Northern Territory 0872 Australia

Telephone

+61889576490

Pick-up Instructions

The Hertz - Ayers Rock Airport car hire location is in terminal

You can walk to the counter of Hertz - Ayers Rock Airport car hire.

The store is located within the airport, walking distance only.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
09:00 -15:30
09:00 -15:30
09:00 -15:30
09:00 -15:30
09:00 -15:30
09:00 -15:30
09:00 -15:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 99 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Jeep Liberty

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 19/day
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
USD 5.50/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
AUD 22/day
capped at AUD 88
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 22/day
capped at AUD 88
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
AUD 22/day
capped at AUD 88

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Phillip Island, Kangaroo Island, Churchill Island, Mornington Island
Customer can take the vehicle on a Ferry to Kangaroo Island. Any damage happens to vehicle while the car is on a ferry, customer is fully responsible up to the full value of the car. *If you rent a car in Western Australia, you are not allowed to drive out of this state.

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Gove Peninsula, Tasmania, North Stradbroke Island
Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.There is no insurance cover in Bruny Island. Hertz will allow Customers to take the vehicle to Bruny Island, however they will be liable for any damage to the vehicle up to the Accident Damage Excess (ADE) amount per incident. Please refer to the Hertz Australia T&C’s for full details *If you rent a car in Western Australia, you are not allowed to drive out of this state.

Must-not:

Taking rental cars to following islands is not allowed:
Magnetic Island, Groote Eylandt, Rottnest Island, Tiwi Island, Fraser Island, Moreton Island, South Stradbroke Island, Mariah Island, Hamilton Island, Hayman Island, DayDream Island, Griffiths Island, Barnard Islands, Long Island, Prince of Wales Island, Entrance Island, Horn Island, Hammond Island, Barrow Island, Great Keppel Island

Excess

Collision Damage Waiver Excess differs by car model:

AUD 7000-8700 for other car models.

AUD 5500 for Audi A1,

AUD 5500 for Toyota Corolla,

AUD 5500 for Toyota Auris Hybrid,

AUD 5500 for Volkswagen Taigo,

AUD 5500 for Compact,

AUD 5500 for Suzuki Vitara,

AUD 6001 for Kia Stonic,

AUD 6001 for Q4 6 Pallet Gates Dropsides,

AUD 6001 for Cubic Metre Van,

AUD for Fiat Doblo Cargo 3.5m³ O Similar,

AUD for Peugeot Expert 5m3,

AUD for Volkswagen Golf Gti,

AUD 6001 for Audi Q3,

AUD 7900 for B5 Volkswagen Golf Gti,

AUD for Toyota Yaris Aut.,

AUD for Toyota Yaris,

AUD for Peugeot 208,

AUD 5500 for Toyota Yaris,

AUD for Cubic Metre Van,

AUD for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for BMW 3 Series,

AUD 5500 for Bmw 3er Limousine,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Hyundai Tucson,

AUD 6001 for Mitsubishi Pajero Sport,

AUD for Volvo Xc60,

AUD 6001 for Van W Lift,

AUD for Fiat Ducato,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for O Dual Cab,

AUD for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang GT,

AUD 5500 for Renault Espace Auto 7 Places,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD for T6 14 Pallet Curtainsider Lift,

AUD 6001 for K6 22 Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Benz V Class,

AUD 5500 for Hilux Sw4 Trailblazer,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Hr Hybrid,

AUD 5500 for Toyota C-HR,

AUD 5500 for Mg Hs,

AUD 5500 for Kia Sportage,

AUD for Tray With Gates-diesel,

AUD 6001 for Renault Master,

AUD 6001 for Hilux Ute,

AUD 6001 for N Toyota Hilux Xcab Ute,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for BMW 1 Series,

AUD 6001 for Audi Q5 Inc,

AUD for A6 10 Pallet Curtainsider Lift,

AUD 7900 for Audi Sq5 Inc--4wd,

AUD for Mover 2 Axle,

AUD for S4 49 Cubic Meter Van,

AUD for Peugeot Partner,

AUD for 25 Seat Bus,

AUD for Toyota Corolla,

AUD for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Toyota Prado,

AUD for B4 36 Cubic Metre Truck Lift,

AUD for 4wd Toyota Landcruiser,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Toyota Hiace,

AUD 5500 for Audi A6,

AUD 6001 for Mercedes-benz E-klasse Gps,

AUD for D4 12 Pallet Curtainsider,

AUD 6001 for I6 10.5 Cubic Metre Van,

AUD 6001 for Polestar 2,

AUD for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid,

AUD 5500 for Skoda Scala,

AUD for E4 12 Pallet Tray With Gate,

AUD 6001 for I4 9 Cubic Metre Van,

AUD for Mercedes Vito L1h1 5m³ O Similar,

AUD for Iveco Daily 12m3,

AUD for Dual Cab-4wd,

AUD for Nissan Caravan,

AUD for Volkswagen Passat Variant,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for F6 43 Cubic Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for E6 Mine Equip 12 Pallet Tray,

AUD for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for G6 Mine Equip Dual Cab 3t Tray,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for X6 Mine Equip 4t Tray Dual Cab,

AUD 6001 for Y2 Mine Equipped Dual Cab Tray,

AUD 7000 for 25 Seat Bus-diesel,

AUD for Special,

AUD 6001 for 12 Seat Bus,

AUD 6001 for 4wd 12 Seater--4wd,

AUD for Citroen C4 Grand Picasso,

AUD 6001 for Special,

Theft Insurance Excess differs by car model:

AUD 6900 for other car models.

AUD 5500 for Audi A1,

AUD 5500 for Toyota Corolla,

AUD 5500 for Toyota Auris Hybrid,

AUD 5500 for Volkswagen Taigo,

AUD 5500 for Compact,

AUD 5500 for Suzuki Vitara,

AUD 6001 for Kia Stonic,

AUD 6001 for Q4 6 Pallet Gates Dropsides,

AUD 6001 for Cubic Metre Van,

AUD for Fiat Doblo Cargo 3.5m³ O Similar,

AUD for Peugeot Expert 5m3,

AUD for Volkswagen Golf Gti,

AUD 6001 for Audi Q3,

AUD 7900 for B5 Volkswagen Golf Gti,

AUD for Toyota Yaris Aut.,

AUD for Toyota Yaris,

AUD for Peugeot 208,

AUD 5500 for Toyota Yaris,

AUD for Cubic Metre Van,

AUD for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for BMW 3 Series,

AUD 5500 for Bmw 3er Limousine,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Hyundai Tucson,

AUD 6001 for Mitsubishi Pajero Sport,

AUD for Volvo Xc60,

AUD 6001 for Van W Lift,

AUD for Fiat Ducato,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for O Dual Cab,

AUD for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang GT,

AUD 5500 for Renault Espace Auto 7 Places,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD for T6 14 Pallet Curtainsider Lift,

AUD 6001 for K6 22 Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Benz V Class,

AUD 5500 for Hilux Sw4 Trailblazer,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Hr Hybrid,

AUD 5500 for Toyota C-HR,

AUD 5500 for Mg Hs,

AUD 5500 for Kia Sportage,

AUD for Tray With Gates-diesel,

AUD 6001 for Renault Master,

AUD 6001 for Hilux Ute,

AUD 6001 for N Toyota Hilux Xcab Ute,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for BMW 1 Series,

AUD 6001 for Audi Q5 Inc,

AUD for A6 10 Pallet Curtainsider Lift,

AUD 7900 for Audi Sq5 Inc--4wd,

AUD for Mover 2 Axle,

AUD for S4 49 Cubic Meter Van,

AUD for Peugeot Partner,

AUD for 25 Seat Bus,

AUD for Toyota Corolla,

AUD for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Toyota Prado,

AUD for B4 36 Cubic Metre Truck Lift,

AUD for 4wd Toyota Landcruiser,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Toyota Hiace,

AUD 5500 for Audi A6,

AUD 6001 for Mercedes-benz E-klasse Gps,

AUD for D4 12 Pallet Curtainsider,

AUD 6001 for I6 10.5 Cubic Metre Van,

AUD 6001 for Polestar 2,

AUD for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid,

AUD 5500 for Skoda Scala,

AUD for E4 12 Pallet Tray With Gate,

AUD 6001 for I4 9 Cubic Metre Van,

AUD for Mercedes Vito L1h1 5m³ O Similar,

AUD for Iveco Daily 12m3,

AUD for Dual Cab-4wd,

AUD for Nissan Caravan,

AUD for Volkswagen Passat Variant,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for F6 43 Cubic Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for E6 Mine Equip 12 Pallet Tray,

AUD for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for G6 Mine Equip Dual Cab 3t Tray,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for X6 Mine Equip 4t Tray Dual Cab,

AUD 6001 for Y2 Mine Equipped Dual Cab Tray,

AUD 7000 for 25 Seat Bus-diesel,

AUD for Special,

AUD 6001 for 12 Seat Bus,

AUD 6001 for 4wd 12 Seater--4wd,

AUD for Citroen C4 Grand Picasso,

AUD 6001 for Special,

Third Party Liability Insurance Excess differs by car model:

AUD 6900 for other car models.

AUD 5500 for Audi A1,

AUD 5500 for Toyota Corolla,

AUD 5500 for Toyota Auris Hybrid,

AUD 5500 for Volkswagen Taigo,

AUD 5500 for Compact,

AUD 5500 for Suzuki Vitara,

AUD 6001 for Kia Stonic,

AUD 6001 for Q4 6 Pallet Gates Dropsides,

AUD 6001 for Cubic Metre Van,

AUD for Fiat Doblo Cargo 3.5m³ O Similar,

AUD for Peugeot Expert 5m3,

AUD for Volkswagen Golf Gti,

AUD 6001 for Audi Q3,

AUD 7900 for B5 Volkswagen Golf Gti,

AUD for Toyota Yaris Aut.,

AUD for Toyota Yaris,

AUD for Peugeot 208,

AUD 5500 for Toyota Yaris,

AUD for Cubic Metre Van,

AUD for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for BMW 3 Series,

AUD 5500 for Bmw 3er Limousine,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Hyundai Tucson,

AUD 6001 for Mitsubishi Pajero Sport,

AUD for Volvo Xc60,

AUD 6001 for Van W Lift,

AUD for Fiat Ducato,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for O Dual Cab,

AUD for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang GT,

AUD 5500 for Renault Espace Auto 7 Places,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD for T6 14 Pallet Curtainsider Lift,

AUD 6001 for K6 22 Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Benz V Class,

AUD 5500 for Hilux Sw4 Trailblazer,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Hr Hybrid,

AUD 5500 for Toyota C-HR,

AUD 5500 for Mg Hs,

AUD 5500 for Kia Sportage,

AUD for Tray With Gates-diesel,

AUD 6001 for Renault Master,

AUD 6001 for Hilux Ute,

AUD 6001 for N Toyota Hilux Xcab Ute,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for BMW 1 Series,

AUD 6001 for Audi Q5 Inc,

AUD for A6 10 Pallet Curtainsider Lift,

AUD 7900 for Audi Sq5 Inc--4wd,

AUD for Mover 2 Axle,

AUD for S4 49 Cubic Meter Van,

AUD for Peugeot Partner,

AUD for 25 Seat Bus,

AUD for Toyota Corolla,

AUD for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Toyota Prado,

AUD for B4 36 Cubic Metre Truck Lift,

AUD for 4wd Toyota Landcruiser,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Toyota Hiace,

AUD 5500 for Audi A6,

AUD 6001 for Mercedes-benz E-klasse Gps,

AUD for D4 12 Pallet Curtainsider,

AUD 6001 for I6 10.5 Cubic Metre Van,

AUD 6001 for Polestar 2,

AUD for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid,

AUD 5500 for Skoda Scala,

AUD for E4 12 Pallet Tray With Gate,

AUD 6001 for I4 9 Cubic Metre Van,

AUD for Mercedes Vito L1h1 5m³ O Similar,

AUD for Iveco Daily 12m3,

AUD for Dual Cab-4wd,

AUD for Nissan Caravan,

AUD for Volkswagen Passat Variant,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for F6 43 Cubic Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for E6 Mine Equip 12 Pallet Tray,

AUD for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for G6 Mine Equip Dual Cab 3t Tray,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for X6 Mine Equip 4t Tray Dual Cab,

AUD 6001 for Y2 Mine Equipped Dual Cab Tray,

AUD 7000 for 25 Seat Bus-diesel,

AUD for Special,

AUD 6001 for 12 Seat Bus,

AUD 6001 for 4wd 12 Seater--4wd,

AUD for Citroen C4 Grand Picasso,

AUD 6001 for Special,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.6 km from Ayers Rock Airport

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: -25.1861415 130.9734014

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Guest Reviews

Total points: 8.4 / 10 Very good

  • Vehicle condition: 1.8
  • Vehicle cleanliness: 2.3
  • Spaciousness: 1.7
  • Counter staff: 1.6
  • Pick-up location: 2.2
  • Drop-off location: 2.2
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • Allison

    Ayers Rock

    9 /10 Excellent

    Reviewed: Thursday, January 30, 2025

    Dislike: Returning the vehicle I was unsure if there would be any additional charges (such as for damage, or extra km). I had to request a Hertz staff member to look over the vehicle and assure me there would be no charges for any damage (although I did not sign anything, and nor did the Hertz staff member). The staff member also did not check the mileage on the car to know if I had driven further than the included mileage. Thus, I am still checking my credit card transactions hoping there will be no surprises from Hertz!!!!!
    Read More >
  • B.DixonScheirich

    Ayers Rock

    9.2 /10 Excellent

    Reviewed: Thursday, January 30, 2025

    Like: car in good condition ,drove well
    Dislike: expensive daily rates in central Australia
    Read More >
  • S.Kumarage

    Ayers Rock

    6 /10 Average

    Reviewed: Thursday, January 30, 2025

    I was shocked to find out that you had rented me a car with tyres that did not confirm to even a minimum legal requirement what so ever. We had a Blow-Out at a very inconvenient place where temperatures soaring near 90F. We had to reroute ourselves to a busier but a longer route as we were concerned about driving on a short cut that was not a main highway. Flat tyres can happen but blow-outs shouldn't happen! We managed to get back to Alice Springs without further incident, took the car to Beurepaires a tire repair shop and upon inspection by them they had some expletive words to describe the condition of at least two of the three remaining tires on the vehicle. They were shocked that Hertz would rent a car with tyres of this condition. and kept repeating that its illegal for you to have done so. They were so disturbed about it that the manager Cain took it upon himself to call the local Hertz office in Alice Springs and spoke with I believe the Name was Tasha (General Manager) who told him to refer me to Alice City TyrePower who again immediately Condemned the tyres and was shocked that Hertz rented a car with tyres in the condition that they were. They got authorization from Hertz to replace all 4 tyres . The whole thing consumed my whole morning and and also pretty much ruined the entire previous day. Hertz! do you realize the dangers of driving a car with bad tyres some with visible inner wires exposed. I have pictures of them and you don't need to take my word for it just ask your authorized Tyre Dealer in Alice Springs and the second Dealer who is fully prepared to give evidence of the fact that you had illegal tyres on the vehicle. Is Hertz Australia so indifferent to human life that you try to squeeze out a few more kilometers to increase your profits. Do you have any remorse to the fact that you could have killed me and my family due to your negligence. I have written separately to Hertz Customer Service, no response yet other than an auto acknow
    Read More >
  • Anonymous

    Ayers Rock

    8.7 /10 Very good

    Reviewed: Thursday, January 30, 2025

    It was not good to not prepared booster sheets although I have ordered those. We had to wait for that in the car.
    Read More >
  • Yvonne Carllyle

    Ayers Rock

    10 /10 Excellent

    Reviewed: Thursday, January 30, 2025

    Very good! Patient service, straightforward return with no inspection!
    Read More >
  • Bertram Nahum

    Ayers Rock

    2 /10 Poor

    Reviewed: Thursday, January 30, 2025

    The store did not provide a Japanese car, but instead gave us a Korean business vehicle, insisting they are not a car manufacturer and even claimed it's better since it has two more seats. Their attitude was extremely bad and made us very angry! You should know that without an SUV, many wilderness spots in Australia are inaccessible! We paid in full and were completely dissatisfied with the service and the vehicle provided!!!
    Read More >
  • Angela Perkin

    Ayers Rock

    10 /10 Excellent

    Reviewed: Thursday, January 30, 2025

    The staff were very nice and spoke English slowly to ensure we understood. They were also very patient with our repeated questions.
    Read More >
  • Fanny Gibbon

    Ayers Rock

    10 /10 Excellent

    Reviewed: Thursday, January 30, 2025

    Picking up and returning the car was very convenient. There were not many people renting, so we didn't have to wait in line at all. The staff were very friendly and, even though we don't speak English, they helped us complete the car rental process quickly. They did not try to sell us any additional products or services.
    Read More >
  • Riva Walkley

    Ayers Rock

    6 /10 Average

    Reviewed: Thursday, January 30, 2025

    Staff arrived late. Return time was unclear.
    Read More >
  • Rupert Hansom

    Ayers Rock

    10 /10 Excellent

    Reviewed: Thursday, January 30, 2025

    The counter was easy to find. Picked up the keys and collected the car. Drove off.
    Read More >
  • Annabelle Robeson

    Ayers Rock

    10 /10 Excellent

    Reviewed: Thursday, January 30, 2025

    Good
    Read More >
  • Alger Constance

    Ayers Rock

    4 /10 Average

    Reviewed: Thursday, January 30, 2025

    The reservation indicated I had to pay around $148 at the counter, but the rental company added $6 for road assistance and $12 for insurance without asking me, which should have made the total around $166. However, I was ultimately charged approximately $180.
    Read More >
  • Polly Spenser

    Ayers Rock

    10 /10 Excellent

    Reviewed: Thursday, January 30, 2025

    Easy pickup and drop-off process
    Read More >
  • Muriel Aldington

    Ayers Rock

    8 /10 Very good

    Reviewed: Thursday, January 30, 2025

    The airport is small, making it easy to find the car rental counter.
    Read More >
  • Adelaide Rayleign

    Ayers Rock

    10 /10 Excellent

    Reviewed: Thursday, January 30, 2025

    Excellent service.
    Read More >
  • Jason Burne-Jones

    Ayers Rock

    10 /10 Excellent

    Reviewed: Thursday, January 30, 2025

    First time renting from Hertz, had a great experience!
    Read More >
  • Jerome Stephen

    Ayers Rock

    10 /10 Excellent

    Reviewed: Thursday, January 30, 2025

    Hertz truly lives up to its reputation as a leading car rental company. The service was excellent. We picked up the car at Uluru Airport, with the counter located right next to the baggage claim area in the terminal. Though there were multiple rental counters, the queue for Hertz was the longest. There were three staff members handling the rentals, and the process was quite fast. A handsome young man helped us with the paperwork, and within no time, we had signed the contract and received the keys. We were involved in an accident, so upon returning the car, we asked for an inspection. Coincidentally, it was the same guy who had assisted us during pickup. He inquired about the accident, took photos of the damaged areas, and upon learning that we had insurance, reassured us not to worry. He logged the damage in the system, and that was it.
    Read More >

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