The reservation indicated I had to pay around $148 at the counter, but the rental company added $6 for road assistance and $12 for insurance without asking me, which should have made the total around $166. However, I was ultimately charged approximately $180.
Hertz truly lives up to its reputation as a leading car rental company. The service was excellent. We picked up the car at Uluru Airport, with the counter located right next to the baggage claim area in the terminal. Though there were multiple rental counters, the queue for Hertz was the longest. There were three staff members handling the rentals, and the process was quite fast. A handsome young man helped us with the paperwork, and within no time, we had signed the contract and received the keys.
We were involved in an accident, so upon returning the car, we asked for an inspection. Coincidentally, it was the same guy who had assisted us during pickup. He inquired about the accident, took photos of the damaged areas, and upon learning that we had insurance, reassured us not to worry. He logged the damage in the system, and that was it.
Dislike: Returning the vehicle I was unsure if there would be any additional charges (such as for damage, or extra km). I had to request a Hertz staff member to look over the vehicle and assure me there would be no charges for any damage (although I did not sign anything, and nor did the Hertz staff member). The staff member also did not check the mileage on the car to know if I had driven further than the included mileage. Thus, I am still checking my credit card transactions hoping there will be no surprises from Hertz!!!!!
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Hertz AYERS ROCK APT
Jerome Stephen
-
-
-
-
View more >Adelaide Rayleign
-
-
-
-
View more >Annabelle Robeson
-
-
-
-
View more >-
-
-
-
View more >Allison
-
-
-
-
View more >