Uluru-Kata Tjuta-King's Canyon-Alice Springs

Hertz truly lives up to its reputation as a leading car rental company. The service was excellent. We picked up the car at Uluru Airport, with the counter located right next to the baggage claim area in the terminal. Though there were multiple rental counters, the queue for Hertz was the longest. There were three staff members handling the rentals, and the process was quite fast. A handsome young man helped us with the paperwork, and within no time, we had signed the contract and received the keys. We were involved in an accident, so upon returning the car, we asked for an inspection. Coincidentally, it was the same guy who had assisted us during pickup. He inquired about the accident, took photos of the damaged areas, and upon learning that we had insurance, reassured us not to worry. He logged the damage in the system, and that was it.

Excellent service.

The airport is small, making it easy to find the car rental counter.

Picking up and returning the car was very convenient. There were not many people renting, so we didn't have to wait in line at all. The staff were very friendly and, even though we don't speak English, they helped us complete the car rental process quickly. They did not try to sell us any additional products or services.

Like: car in good condition ,drove well
Dislike: expensive daily rates in central Australia