Europcar, Salzburg Car hire

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Salzburg Information, Car hire Instructions & Policies

Address

Gniglerstrasse 12, 5020, Salzburg, Salzburg, AUSTRIA

Telephone

+4318661651

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Please drive your car to parking lot and return the key to the counter.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:30 -18:00	07:30 -18:00	CLOSED	CLOSED	07:30 -18:00	07:30 -18:00	07:30 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Young Driver Fee applies at 18 - 25 years old with charge of EUR 6 - 14.4 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Taiwan Driving License in China, Dealer translation, Driving License of the Peoples's Republic of China are not allowed for rentals in Austria

For local renters, you need to bring:

Full Driving License issued in Austria

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Denmark, Luxembourg, Andorra, Germany, Italy, Norway, Belgium, France, Sweden, Switzerland, Finland, United Kingdom, Netherlands, Portugal, Spain

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Croatia Czech Republic Slovakia Slovenia Hungary	EUR 45 per rental
Bulgaria Serbia Greece Poland Romania North Macedonia Montenegro Bosnia and Herzegovina	EUR 121.2 per rental
Liechtenstein	EUR 30 per rental

Must-not:

Taking rental cars to following countries is not allowed:
Kosovo, Ukraine, Russia, Turkey, Cyprus, Latvia, Moldova, Estonia, Belarus, Lithuania, Albania

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

4.4 km from Salzburg Airport

Railway Stations

0.5 km from Salzburg Central Station

Hotels

0.4 km from Flöckner B & B

0.5 km from a&o Salzburg Hauptbahnhof

0.5 km from arte Hotel Salzburg

Other Landmarks

1.7 km from Müllner Brewery Pub

1.8 km from Schloss Neuhaus

3.3 km from Stiegl's World Of Brewing

FIND ME A CHEAP RENTAL

Map view of Europcar Store Location

coordinates: 47.8154 13.0511

Guest Reviews

Total points： 8.4 / 10 Very good

Vehicle condition: 0.5
Vehicle cleanliness: 0.6
Spaciousness: 0.5
Counter staff: 0.5
Pick-up location: 0.6
Drop-off location: 0.6
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

S.Vijayan
Salzburg
9.6 /10 Excellent
Reviewed: Thursday, February 20, 2025
Like: Good experience
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T.TEE
Salzburg
7 /10 Good
Reviewed: Thursday, February 20, 2025
We booked the car to start rental at 9am, we were there at around 8:35 to prevent delay, completed all documentation at around 8:45am, was told that the rental will start at 8:30am since we were early, however i felt unfair so i requested to start at 9am instead, the lady who served us said we will have to wait until 9am. So i agreed and thought they will hand us the key at around 8:50am and go through the car with us so we can leave on time. However we were only served at 9:00am, by the time we got the car was way past 9am. Also during the waiting time, I realized my flight print out and other documents were mis-handed to the lady while making payment. When i walked to the counter and asked if my document was with her, the lady was quite rude and asked me to wait for my turn. We were not given Volkswagen Polo as booked on Easyrentcars.com. No explanation given as well. The man who served us for the car return had better attitude.
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Geraldine Evan
Salzburg
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
The process was quick and the staff was enthusiastic.
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Julie Richard
Salzburg
2 /10 Poor
Reviewed: Thursday, February 20, 2025
The service was terrible! The car broke down halfway, and they asked the customer to contact the car supplier on their own. They didn't provide a replacement vehicle and asked the customer to take a taxi back from 70km away from the destination. The rental company would cover the taxi fare, but it had to be done before they closed, otherwise, they would be off duty! They even said they reserved the right to hold the customer responsible after the vehicle inspection report is out!? Unbelievable. Especially since I already pointed out that the clutch felt off when I picked up the car. Still, they said they would wait for the inspection report before making any decisions. Also, the car provided was not the model I originally rented; it had a lower chassis. When driving in heavy snow, its passability was terrible!
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Anastasia Max
Salzburg
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Good, very nice. The store sign is very noticeable and easy to find.
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Clare Catharine
Salzburg
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Very convenient
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Michell Pullman
Salzburg
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
It's alright, quick car pickup
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Woodrow Jenny
Salzburg
6 /10 Average
Reviewed: Thursday, February 20, 2025
The staff was very friendly, but they didn't clean the snow off the car in advance when handing it over. The handover was late, and they only did a hasty cleaning later.
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Beatrice Juliet
Salzburg
2 /10 Poor
Reviewed: Thursday, February 20, 2025
The attitude was outrageously poor. I booked a Mercedes but they gave me a Hyundai, insisting it was the same class of car. When I argued, they said either take it or cancel the order and rent from another company. Ridiculous... After returning the car, I went to the office for a receipt. They promised to send it by email but never did.
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Vivien Pritt
Salzburg
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
The service was very good and the staff were friendly.
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Bert Holt
Salzburg
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Satisfactory
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Michael Marner
Salzburg
8 /10 Very good
Reviewed: Thursday, February 20, 2025
No need to line up, pickup was immediate. They tried to upsell insurance, but we had already gotten full coverage through QEEQ, so we didn't buy the insurance they recommended. The rental staff didn't provide any introduction to the car and simply handed over the keys.
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Susanna Tomlinson
Salzburg
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Picked up the car successfully in less than 20 minutes
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Myron Hewlett
Salzburg
6 /10 Average
Reviewed: Thursday, February 20, 2025
The process was quite fast, but nobody took me to the parking lot to inspect the car, and they required me to sign off on the car's condition before giving me the keys.
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Marian Jessie
Salzburg
8 /10 Very good
Reviewed: Thursday, February 20, 2025
The staff at the pickup location were very nice, and there were no forced additional charges or upselling.
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Baird Andrew
Salzburg
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
The staff were very patient.
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Penny Senior
Salzburg
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Picking up the car was smooth, but returning it was a bit troublesome. The main issue was the inaccurate navigation to the return location, which didn't lead to the parking lot entrance. This caused us to circle around four times and ask for directions twice before finding the entrance.
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Oliver Penn
Salzburg
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Easy to find the location, quick and convenient process, courteous service
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Paul Jerome
Salzburg
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
The staff were friendly and professional.
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Aurora Rhodes
Salzburg
4 /10 Average
Reviewed: Thursday, February 20, 2025
1. Significant discrepancy in order amounts: The amounts on the car rental site, the pickup invoice, and the post-swap invoice were completely different! At pickup, the staff gave me three different amounts! The last one was close to the amount shown by the rental site. 2. Overcharging: I noticed that the pre-authorization charge was significantly higher than the actual amount, so I verified multiple times with the car rental company. Finally, they told me the extra money would be refunded as a pre-authorization, but in reality, only €850 was refunded, and the rest was not returned! 3. Large unexplained charges: On October 19th, when I swapped the car, I was directly charged two amounts of $1271.39 each, totaling over $2500! I am currently communicating with the car rental company to find out why. 4. Confusion at pickup, meticulous at dropoff: During pickup, the staff asked me to inspect the car myself. After a round of inspection, I found discrepancies with the reported issues, such as a dent in the left door that didn't actually exist. When I asked a staff member to check, he was reluctant but eventually admitted it was an error. The dropoff was even more ridiculous; the staff circled the car multiple times and pointed out a tiny dent on the left door that I couldn't see even with glasses. They said it could be from someone else hitting my door. I was speechless!
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Joshua Stone
Salzburg
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
It's acceptable.
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Muriel Aldington
Salzburg
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Very clear explanations.
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Brandon Ivan
Salzburg
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Picked up the car near Salzburg train station. They accommodated us early in the morning. The pickup process was very convenient. The best part was that we got a free upgrade to a brand new Volvo V60 with an automatic transmission, built-in navigation, and cruise control! It was amazing!
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Montague Dorothea
Salzburg
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Great service.
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Doreen Barrie
Salzburg
8 /10 Very good
Reviewed: Thursday, February 20, 2025
The car wasn't cleaned before being handed over, the floor mat was sticky and there were many crumbs.
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Betty Roosevelt
Salzburg
8 /10 Very good
Reviewed: Thursday, February 20, 2025
Rented a few times, always a great experience
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Milo Ruth
Salzburg
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Great location, good service.
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