OK Mobility, Ok Fra Car hire

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

OK Mobility - Ok Fra Information, Car hire Instructions & Policies

Address

Hugo-Eckener-Ring/Mietwagenz

Telephone

0034 971 126 880 / 902 36 06 36/+49 8944397126

Pick-up Instructions

The OK Mobility - Ok Fra car hire location is in terminal

The office is located in Frankfurt Airport, only in terminal 2. Terminal 1 to Terminal 2(by shuttle bus): The shuttle bus stop is right in front of the exits in the arrival zone. The shuttle bus commutes between Terminal 1 and Terminal 2 approx. every 10 minutesand from 5:30 a.m. to 11:30 p.m. After getting off the bus, please enter the T2 building. Our counter is located in the rental car center in the "Arrival D" area. Terminal 1 to Terminal 2(by SkyLine): After your arrival in Terminal 1, please follow the signs to Departures A,B,C,Z /Terminal 2. In the T1 departure area, continue to follow the signs for T2 /SkyLine. The SkyLine is located several levels above the departure area in T1.The SkyLine runs between T1 and T2 every few minutes between 5:00 a.m. and 11:00 p.m. After arriving in T2, you will find our counter in Arrivals Area D.

Drop-off Instructions

To return the vehicle, follow the signs to Terminal 2. 200 metres before reaching the Terminal, immediately after the traffic light, turn right to enter the carpark. Vehicle return is on level U1 - parking box U 111 (same as pickup point). The OK Mobility team is available from 7am to 10pm. Before or after that time, you can park your car here and leave the key in the OK Mobility key box, situated next to the lifts (50 metres from the parking area).

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

EU Driving Licence

For local renters, you need to bring:

Full Driving License issued in Germany

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Show More Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Poland Portugal Romania Slovakia Slovenia Spain Sweden United Kingdom Croatia	EUR 12 per day

In the event of crossing borders to another EU country, hiring additional INTERNATIONAL (INT) coverage is established as a mandatory requirement.

Must-not:

Taking rental cars to following countries is not allowed:
Bulgaria

The vehicle can only be driven in countries of the European Union, except for Bulgaria.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 900 for Peugeot 108,

EUR 900 for Fiat 500,

EUR 1050 for Renault Clio,

EUR 900 for Peugeot 108,Peugeot 108,Fiat 500,Fiat 500,

EUR 1100 for Peugeot 208,Renault Clio,

EUR 1200 for Volkswagen Golf,

EUR 1200 for Peugeot Rifter,

EUR 1200 for Peugeot308,

EUR 1200 for Nissan Juke Or Similar,

EUR 1200 for Seat Leon,

EUR 1200 for Opel Crossland X,

EUR 1200 for Peugeot 308,

EUR 1200 for Nissan Qashqai,

EUR 1800 for Peugeot 3008,

EUR 1200 for Fiat 500 Cabrio,

EUR 1800 for Opel Cabrio,

EUR 1500 for Citro?n Grand C4 Piccasso,

EUR 1500 for Peugeot Rifter Long,

EUR 1500 for Peugeot 5008,

EUR 1500 for Renault Espace,

EUR 1500 for Renaultespace,

EUR 1800 for Peugeot Traveller Long,

EUR 1800 for Renaultespace,Renault Espace,Peugeot 5008,Peugeot 5008,Peugeot Rifter Long,Citro?n Grand C4 Piccasso,Mercedes Clase C Automatic Or Similar,Peugeot 3008,Peugeot 3008 Phev,Opel Cabrio,Opel Cabrio,Opel Cabrio,Renault Trafic,Peugeot Traveller Long,Cupra León Sportstourer,

EUR 4000 for Audi S8,Jeep Wrangler,

EUR 1200 for Peugeot Rifter,Audi A3 Sportback,Seat Leon,Volkswagen Golf,Toyota Corolla,Renault Talisman Or Similar,Nissan Qashqai,Peugeot 308,Opel Crossland X,Audi Q2,Nissan Juke Or Similar,Fiat 500 Cabrio,Peugeot308,,

Theft Insurance Excess differs by car model:

EUR 900 for Peugeot 108,

EUR 900 for Fiat 500,

EUR 1050 for Renault Clio,

EUR 900 for Peugeot 108,Peugeot 108,Fiat 500,Fiat 500,

EUR 1100 for Peugeot 208,Renault Clio,

EUR 1200 for Volkswagen Golf,

EUR 1200 for Peugeot Rifter,

EUR 1200 for Peugeot308,

EUR 1200 for Nissan Juke Or Similar,

EUR 1200 for Seat Leon,

EUR 1200 for Opel Crossland X,

EUR 1200 for Peugeot 308,

EUR 1200 for Nissan Qashqai,

EUR 1800 for Peugeot 3008,

EUR 1200 for Fiat 500 Cabrio,

EUR 1800 for Opel Cabrio,

EUR 1500 for Citro?n Grand C4 Piccasso,

EUR 1500 for Peugeot Rifter Long,

EUR 1500 for Peugeot 5008,

EUR 1500 for Renault Espace,

EUR 1500 for Renaultespace,

EUR 1800 for Peugeot Traveller Long,

EUR 4000 for Audi S8,Jeep Wrangler,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.4 km from Frankfurt Airport

93.4 km from Frankfurt Hahn Airport

Railway Stations

9.8 km from Frankfurt Central Station

Hotels

9.8 km from Le Méridien Frankfurt

10.3 km from Living Hotel Frankfurt by Derag

11.4 km from Turm Hotel

Other Landmarks

10.6 km from Commerzbank Tower

11.3 km from Eschenheim Tower

FIND ME A CHEAP RENTAL

Map view of OK Mobility Store Location

coordinates: 50.05 8.56

Guest Reviews

Total points： 7.4 / 10 Good

Vehicle condition: 1.2
Vehicle cleanliness: 1.2
Spaciousness: 1.2
Counter staff: 0.8
Pick-up location: 0.7
Drop-off location: 1.0
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

R.Connelly
Frankfurt
9 /10 Excellent
Reviewed: Monday, November 25, 2024
The car was a great fit. We got an MG SUV instead of the NISSAN and I'm glad we did. Everything worked as expected and there was a lot of room for luggage in the back. My biggest complaint is that we wanted to pick up the car 45 minutes early due to an early arrival and the rental agent wanted to charge us 50 Euros. The car was already ready to go, so I'm not sure why we'd be charged extra. He ended up reducing this fee for us and I'm grateful, but I'm not sure why we needed to be charged for such a small shift in pick up time. Additionally, I was told by the agent that I'd need a sticker (vignette) for driving across the border into Luxembourg. I spent time stopping and asking about this only to find our that this is needed only for commercial trucks. OVERALL, the pickup was easy and the entire rental experience went smoothly.
Read More >
S.HASILOGLU
Frankfurt
8 /10 Very good
Reviewed: Monday, November 25, 2024
Location was very confusing. There are no sign about "Shuttles". OK Mobility does not know your COMPANY QEEQ. OK Mobility applied a surprise deposit that I have never been notified about this amount(1350 euro). It was to enforce to accept their insurance. I had to pay extra 250 euro as my credit card limit was insufficient at that time.
Read More >
Marlon William
Frankfurt
6 /10 Average
Reviewed: Monday, November 25, 2024
I bought insurance through the rental platform, but I had to deposit 2000 euros at the counter. The deposit hasn't been refunded yet. It's ridiculous.
Read More >
Merry Lawson
Frankfurt
2 /10 Poor
Reviewed: Monday, November 25, 2024
I booked a Lynk & Co 01, but they gave me an MG, and it's a manual! How can these two cars be considered the same class?
Read More >
Matt Eva
Frankfurt
2 /10 Poor
Reviewed: Monday, November 25, 2024
I bought the full insurance recommended by the rental car company, but the overseas rental company did not recognize it and forcibly charged me 205 euros for insurance, otherwise they wouldn't give me the car. When I contacted the rental car company, they said because I had signed it, they couldn't refund me. They push the insurance that isn't recognized overseas and do not resolve the issue, very disappointing.
Read More >
Penny Senior
Frankfurt
10 /10 Excellent
Reviewed: Monday, November 25, 2024
Good
Read More >
Sampson Noyes
Frankfurt
8 /10 Very good
Reviewed: Monday, November 25, 2024
Overall satisfied
Read More >
Tracy Mary
Frankfurt
6 /10 Average
Reviewed: Monday, November 25, 2024
The waiting time was too long; I waited about 40-50 minutes to get the car.
Read More >
Perry Lytton
Frankfurt
8 /10 Very good
Reviewed: Monday, November 25, 2024
Very good
Read More >
Herbert Jordan
Frankfurt
2 /10 Poor
Reviewed: Monday, November 25, 2024
Arrogant attitude
Read More >
Venus Wells
Frankfurt
10 /10 Excellent
Reviewed: Monday, November 25, 2024
When returning the car, it was too dark to take clear photos, and there were indeed scratches. Please make sure to take photos in a well-lit area, not in the airport parking lot. Thankfully, after explaining to the counter staff, they helped me waive the issue.
Read More >
Calvin Joan
Frankfurt
10 /10 Excellent
Reviewed: Monday, November 25, 2024
Good
Read More >
Angela Perkin
Frankfurt
10 /10 Excellent
Reviewed: Monday, November 25, 2024
Very good, quick process
Read More >
Elsa Camp
Frankfurt
8 /10 Very good
Reviewed: Monday, November 25, 2024
Overall satisfied, but the staff kept pushing for insurance even though I mentioned I already had insurance from my country.
Read More >
Kent Stephens
Frankfurt
10 /10 Excellent
Reviewed: Monday, November 25, 2024
Excellent
Read More >
Natividad Harrison
Frankfurt
10 /10 Excellent
Reviewed: Monday, November 25, 2024
Satisfied
Read More >