From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5890099327
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5890099327
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Europcar, Kota Kinabalu International Airport Car hire

Europcar 3000+ ratings, 28 reviews

Kota Kinabalu, Sabah, Malaysia

8.3 / 10 Very good

Europcar - Kota Kinabalu International Airport Information, Car hire Instructions & Policies

Address

NO L1L02 C16

Telephone

+60 163542178

Pick-up Instructions

The Europcar - Kota Kinabalu International Airport car hire location is located out of the airport

Please contact the staff to pick you up to Europcar - Kota Kinabalu International Airport car hire when you arrived.

Upon arrival, please contact tel:+60 163542178 and ask for a pick-up arrangement.

Drop-off Instructions

Please check with the branch staff about the return location and time. Please refer to the local information to pay for the out-of-hours return charge.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:30 -22:00
06:30 -22:00
06:30 -22:00
06:30 -22:00
06:30 -22:00
06:30 -22:00
06:30 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full Driving License issued in Malaysia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
MYR 15/day
capped at MYR 150
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
MYR 21.2/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
MYR 15/day
capped at MYR 150
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
MYR 15/day
capped at MYR 150
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
MYR 15/day
capped at MYR 150

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

MYR 1000-2500

Theft Insurance Excess:

MYR

Third Party Liability Insurance Excess:

MYR

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.9 km from Kota Kinabalu Airport

18241.9 km from Macara Airport

Railway Stations

2.7 km from North Borneo Railway

Hotels

0.1 km from Napzone KKIA by Sovotel

1.3 km from 3-5BD Kalyca Home Airport

1.6 km from Jio Suites Aeropod Medium Quadruple Rooms

Other Landmarks

4.4 km from Sabah State Mosque

7.1 km from Atkinson Clock Tower

9.3 km from Kota Kinabalu Harbor

FIND ME A CHEAP RENTAL
Map view of Europcar Store Location
coordinates: 5.9231 116.051

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.3 / 10 Very good

  • Vehicle condition: 7.0
  • Vehicle cleanliness: 6.7
  • Spaciousness: 6.5
  • Counter staff: 6.7
  • Pick-up location: 5.7
  • Drop-off location: 6.5
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • T.Koh

    Kota Kinabalu

    10 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    Like: Vehicle in good condition and clean. The process of picking up and dropping off was easy and fast.
    Read More >
  • E.CHIN

    Kota Kinabalu

    9.2 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    Like: Customer representative, Xavier was really helpful in finding out whether I can extend my car lease and helped picked up the car from my hotel.
    Dislike: Better signage and direction to the Europcar outlet in KKIA can be improved greatly.
    Read More >
  • R.OMAR

    Kota Kinabalu

    9 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    Just nice & meet my expectations
    Read More >
  • B.Powell

    Kota Kinabalu

    9.7 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    Very good car. Xavier who handled our hire was very helpful and pleasant to deal with.
    Read More >
  • T.Soh

    Kota Kinabalu

    5 /10 Average

    Reviewed: Saturday, November 23, 2024

    i had a rather run down abused car at this location, apart from the bonnet and boot, every other panel had a ding or a dent on it.
    Read More >
  • S.Choo

    Kota Kinabalu

    8.7 /10 Very good

    Reviewed: Saturday, November 23, 2024

    The MYR1000 deposit collected was not necessary as you have my credit card & can block it just like hotels do.
    Read More >
  • Lim Hui Sing

    Kota Kinabalu

    10 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    Europcar newly set in Kota kinabalu , the car is totally a new car ! Everything just smooth , will definitely book again next time
    Read More >
  • K.Tang

    Kota Kinabalu

    7 /10 Good

    Reviewed: Saturday, November 23, 2024

    You need a office or counter in the airport
    Read More >
  • A.SOH

    Kota Kinabalu

    10 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    The car and services were good.
    Read More >
  • D.Chan

    Kota Kinabalu

    7.7 /10 Good

    Reviewed: Saturday, November 23, 2024

    I was not sent any information that there is NO Europcar counter. I looked for it all over the airport. Eventually I went in tourist office and was told that the Europcar representative is outside the carport at 'pillar 2'. What a complete mess and waste of time. I should be informed of it before at booking stage. The car did nit arrive at the time it was booked. It arrived about 45 mins later!!!
    Read More >
  • Y.HOOI CHUN

    Kota Kinabalu

    10 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    Anyting in good conditions
    Read More >
  • C.CHAI

    Kota Kinabalu

    10 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    Great new car
    Read More >
  • CPL

    Kota Kinabalu

    8.3 /10 Very good

    Reviewed: Saturday, November 23, 2024

    Car met my needs
    Read More >
  • A.Aziz

    Kota Kinabalu

    6 /10 Average

    Reviewed: Saturday, November 23, 2024

    Their hotline doesn’t even work. No one pick up the call when i want to send the car and the services from their staff was bad because they didn’t respond well
    Read More >
  • Idz

    Kota Kinabalu

    8.7 /10 Very good

    Reviewed: Saturday, November 23, 2024

    Great car & in good working condition. Good rate. The pick up took sometime as no one was at the counter (had to call & wait) and later wait for car to be delivered upon finishing the paper work
    Read More >
  • scsun

    Kota Kinabalu

    9.7 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    Exceeded my expectations. Would be my primary car rental platform in the future.
    Read More >
  • Y

    Kota Kinabalu

    9 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    The excess for incident happen if not purchase full insurance is high at RM2500, it’s the highest I know from my experience compare to RM90 plus daily rental
    Read More >
  • L.Thong

    Kota Kinabalu

    8 /10 Very good

    Reviewed: Saturday, November 23, 2024

    Ordered 2 cars but just 1 available when I arrive. I need to wait extra 30 mins for the 2 nd one
    Read More >
  • K.LIU

    Kota Kinabalu

    8 /10 Very good

    Reviewed: Saturday, November 23, 2024

    Need to wait extra 30 mins for my car.
    Read More >
  • L.Chan

    Kota Kinabalu

    10 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    Staff was helpful to go through the car prior to the collection
    Read More >
  • Anonymous

    Kota Kinabalu

    7.7 /10 Good

    Reviewed: Saturday, November 23, 2024

    Charged me a cost of RM 281 due to a tiny stone chip hole on windscreen. This is totally out of my expectation since this is an uncontrollable factor. Not satisfied with the charge.
    Read More >
  • Isidore Augustine

    Kota Kinabalu

    4 /10 Average

    Reviewed: Saturday, November 23, 2024

    Incorrect pickup location information; there is no counter at the airport. The car was given to me with half a tank of fuel, and I had to return it with the same amount.
    Read More >
  • Truda Jones

    Kota Kinabalu

    10 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    Great service experience, the car was in excellent condition
    Read More >
  • Athena Zechariah

    Kota Kinabalu

    8 /10 Very good

    Reviewed: Saturday, November 23, 2024

    In June, I couldn't find their store at Kota Kinabalu Airport; they said it was under renovation. However, both pick-up and drop-off were completed at the airport.
    Read More >
  • Beverly Meredith

    Kota Kinabalu

    10 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    Excellent
    Read More >
  • Merry Lawson

    Kota Kinabalu

    8 /10 Very good

    Reviewed: Saturday, November 23, 2024

    The staff were very attentive. They provided free city parking tickets. However, the location was not obvious, and we had to ask for directions several times to find it.
    Read More >
  • Megan Marjory

    Kota Kinabalu

    2 /10 Poor

    Reviewed: Saturday, November 23, 2024

    Slow repair process
    Read More >
  • Shahrin

    Kota Kinabalu

    9 /10 Excellent

    Reviewed: Saturday, November 23, 2024

    all good & met my expectation
    Read More >
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