The staff were very attentive. They provided free city parking tickets. However, the location was not obvious, and we had to ask for directions several times to find it.
Their hotline doesn’t even work. No one pick up the call when i want to send the car and the services from their staff was bad because they didn’t respond well
Like: Customer representative, Xavier was really helpful in finding out whether I can extend my car lease and helped picked up the car from my hotel. Dislike: Better signage and direction to the Europcar outlet in KKIA can be improved greatly.
Like: Vehicle in good condition and clean. The process of picking up and dropping off was easy and fast.
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View more >Dislike: Better signage and direction to the Europcar outlet in KKIA can be improved greatly.
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