Europcar, Kuala Lumpur Car hire

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Kuala Lumpur Information, Car hire Instructions & Policies

Address

UNIT 01-18, LEVEL 1 WISMA UOA II, JALAN PINANG 50450 KUALA LUMPUR Malaysia

Telephone

+60 13 3998818 / +60 10 298 4062

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	09:00 -18:00	09:00 -18:00	09:00 -18:00	09:00 -18:00	09:00 -18:00	09:00 -18:00	09:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full Driving License issued in Malaysia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

Toddler car seat rental

Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)

MYR 15/day

capped at MYR 150

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

MYR 21.2/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

MYR 15/day

capped at MYR 150

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

MYR 15/day

capped at MYR 150

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

MYR 15/day

capped at MYR 150

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

MYR 1000-2500

Theft Insurance Excess:

MYR

Third Party Liability Insurance Excess:

MYR

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

44.3 km from Kuala Lumpur International Airport

Railway Stations

1.1 km from Ampang Park Station

2.6 km from Old Kuala Lumpur Railway Station

Hotels

0.1 km from Marc A-23A-10 by SYNC

0.1 km from Vipod Residence KLCC Pavilion

0.1 km from Grand Hyatt Kuala Lumpur

Other Landmarks

0.6 km from Petronas Twin Towers

2 km from Petaling Street

2.7 km from Istana Negara Malaysia Palace

FIND ME A CHEAP RENTAL

Map view of Europcar Store Location

coordinates: 3.1527 101.7125

Guest Reviews

Total points： 6.7 / 10 Average

Vehicle condition: 2.6
Vehicle cleanliness: 3.2
Spaciousness: 3.0
Counter staff: 3.0
Pick-up location: 2.8
Drop-off location: 2.8
Pick-up time: 30-60 mins
Drop-off time: 0-10 mins

Anonymous
Kuala Lumpur
8 /10 Very good
Reviewed: Saturday, November 23, 2024
The only downside from Europcar was that the car was really old and out dated. We did rent a similar car category from the airport 2 days back and we got an excellent car but this one wasn't great, old, needed a lot of pressure to raise up on the highways. Otherwise the staff at KL downtown was great and the explanation given to us by Tanu (europcar staff at KL downtown) was good too.
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S.Sampat
Kuala Lumpur
7.3 /10 Good
Reviewed: Saturday, November 23, 2024
The car was not how I expected as it was quite old. I paid more and chose Europcar as I have experienced cars as good as new. This vehicle had run a lot of kms and was not at all fuel efficient as it was old and not maintained. Just the outside was good... this is not expected from Europcar.
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K.Anuar
Kuala Lumpur
7.7 /10 Good
Reviewed: Saturday, November 23, 2024
The pick up and checking process was too long
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Anonymous
Kuala Lumpur
6 /10 Average
Reviewed: Saturday, November 23, 2024
Friendly staff.
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Hamiltion O'Connor
Kuala Lumpur
10 /10 Excellent
Reviewed: Saturday, November 23, 2024
Very good
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Gavin Dora
Kuala Lumpur
10 /10 Excellent
Reviewed: Saturday, November 23, 2024
The store procedures were very quick, there was no hard selling of insurance or other services. The Indian lady's service attitude was very good. The car inspection during pickup was thorough, but not as careful during return. They didn't provide Touch 'n Go or a phone holder. You can buy a highway card at the metro station.
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Lee Doyle
Kuala Lumpur
2 /10 Poor
Reviewed: Saturday, November 23, 2024
Not bad.
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Marsh Carey
Kuala Lumpur
6 /10 Average
Reviewed: Saturday, November 23, 2024
Service attitude was okay. Added them on WeChat, but they mostly ignored us. Might be due to language barriers.
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Maria Felix
Kuala Lumpur
2 /10 Poor
Reviewed: Saturday, November 23, 2024
I was charged 182 dollars when returning the car, which is a complete rip-off! They said it was for a crack in the glass. How could anyone have seen that when picking up the car in an underground parking lot? I even went back the next morning to show them, and they told me to wait until I returned the car. Now, they're charging me and taking 182 dollars from my deposit! Is this rental company known for these practices? Are they really in need of money? Future renters, beware!
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Milo Ruth
Kuala Lumpur
8 /10 Very good
Reviewed: Saturday, November 23, 2024
Satisfactory
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