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Europcar, Kuala Lumpur International Airport Car hire

Europcar 3000+ ratings, 23 reviews

Kuala Lumpur, Selangor, Malaysia

7.2 / 10 Good

Europcar - Kuala Lumpur International Airport Information, Car hire Instructions & Policies

Address

KLIA TERMINAL 1 GROUND FLOOR, BLOCK D CAR RENTAL PARKING LOT, 64000, SELANGOR, MALAYSIA

Telephone

+60 10 2980267 / ＋60 192799818

Pick-up Instructions

The Europcar - Kuala Lumpur International Airport car hire location is in terminal

You can walk to the counter of Europcar - Kuala Lumpur International Airport car hire.

The rental area is located in Car Park Block D of Terminal 1. After claiming your luggage: 1.Take the elevator to Level 2. 2.Follow the signs for "CAR PARKS C&D". 3.Walk through the tunnel to Car Park Block C. 4.Turn right towards the "CAR RENTAL" sign leading to Block D. 5.Take the elevator to Level G, near the exit, where all rental companies are located.

Drop-off Instructions

Please set your GPS to Car Park blsoc D. Address: Block D, Kuala Lumpur International Airport, 43900 Sepang, Selangor, MY. Google map link:https://maps.app.goo.gl/7HwGT1RZkpPE5UWq6 Follow the signs to park your vehicle in the designated spots.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:00 -22:00
06:00 -22:00
06:00 -22:00
06:00 -22:00
06:00 -22:00
06:00 -22:00
06:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Hongkong Driving License in China

hk license

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

For customers holding original driver’s licenses from ASEAN countries, Hong Kong and Korea, the original license can be used for vehicle pickup, provided the text on the license is clearly visible in English.

For local renters, you need to bring:

Full Driving License issued in Malaysia

Additional Extras

To be updated

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

MYR 1000-2500

Theft Insurance Excess:

MYR

Third Party Liability Insurance Excess:

MYR

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 km from Kuala Lumpur International Airport

Railway Stations

42.9 km from Old Kuala Lumpur Railway Station

45.1 km from Ampang Park Station

Hotels

25.9 km from Kasyaf Place @ Ascotte Boulevard Semenyih

26.8 km from Q One Hotel Semenyih

26.9 km from Soho Hotel Semenyih

Other Landmarks

1.7 km from ibis Styles Sepang KLIA

42.2 km from Istana Negara Malaysia Palace

43.3 km from Petaling Street

FIND ME A CHEAP RENTAL
Map view of Europcar Store Location
coordinates: 2.7544 101.7011

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

Europcar-Kuala Lumpur International Airport-8904-store The Rental Desk
Guest Reviews

Total points： 7.2 / 10 Good

  • Vehicle condition: 3.1
  • Vehicle cleanliness: 2.9
  • Spaciousness: 3.1
  • Counter staff: 2.9
  • Pick-up location: 2.9
  • Drop-off location: 3.0
  • Pick-up time: 30-60 mins
  • Drop-off time: 0-10 mins

  • K.Lim

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    Like: Staff are great and vehicle was great
    Dislike: Nothing
    Read More >

  • N.Hassan

    Kuala Lumpur

    8 /10 Very good

    Reviewed: Tuesday, January 6, 2026

    Like: car good condition
    Read More >

  • SarahJ

    Kuala Lumpur

    9.3 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    The service was great, very friendly and helpful. He helped me use the GPS and was very attentive at the pre-inspection pointing out miniscule scratches which I overlooked.
    Read More >

  • H.Chang

    Kuala Lumpur

    7 /10 Good

    Reviewed: Tuesday, January 6, 2026

    pretty old car compared to the rest of the car rental company in KLIA, cockroaches crawling inside car. engine rattling and sometimes hard to start up car. Time to replace aging fleet
    Read More >

  • N.LUESINGHANART

    Kuala Lumpur

    4.7 /10 Average

    Reviewed: Tuesday, January 6, 2026

    I didn't get the car exactly as I had booked. I booked a Honda crv (medium suv) but the car received a nissan x-trial which is a small suv. However, the car that gets received can drive well. There is no problem. In summary, I am not satisfied with not getting the car as I have reserved.
    Read More >

  • P.Pattaratalwanich

    Kuala Lumpur

    2 /10 Poor

    Reviewed: Tuesday, January 6, 2026

    1. Car smell likes old rug with sweat smell 2. Tires are different between front and back which is Continental and Ling Long. Also, tires are out of date should be replaced which almost kill us as it couldn’t hold on the road when it’s raining. Importantly, I checked their pressures. The left front was 26 which is lower than usual 31 and right front was 40 which is higher than usual 31. 3. The functions of the car is very poor. The side mirror is manual adjustment which is very old fashioned for 20 years ago. Even my first car is electrical adjustment. Air conditioner couldn’t changed the temperature. I tried to set the temperature to 30 celsius degrees. It turned out to be cool mist and temperature still 20 celsius degrees. 4. No ABS which is very crucial as I drove to Cameron Highlands and Genting Highlands which have many steep turns. This car almost killed us when I drove back. There were many steep ramps and I lost in control with the wheels. Brakes were locked. I had to used the hand brake. The car almost fell from the road and dropped from mountain clip. The car was on the opposite side of the road almost be hit by the car from the other lane. Luckily, they saw my car was not in control and they stopped in time. 5. No remote key . 6. I couldn’t start the car more than 10 times It’s very scary as i was on mountain. 7. When I turn, the car had noise sound like broken shock. 8. Window wipers were in wrong place. Poor visibility and wipers were broken. After it wiped u can see that the water still left on the window. 9. When I drove the car on the straight road, i found that the car was always go right. 10. The steering wheel is very heavy likes it’s not a power steering wheel. I asked to chang the car when picked up but the officer said that no car at all which was not true as I saw many car in that parking lot. I never encountered with the poor car like this car before in my 15 years experience of driving.
    Read More >

  • S.Wong

    Kuala Lumpur

    7.3 /10 Good

    Reviewed: Tuesday, January 6, 2026

    The staff doesn’t speak much English and the car was unwashed and dirty.
    Read More >

  • Kh@i

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    Car was ready for me when I arrived and the staff was very professional. Delayed was caused by the card limit on my debit card.
    Read More >

  • S.Kao

    Kuala Lumpur

    7.3 /10 Good

    Reviewed: Tuesday, January 6, 2026

    Everthing is good except pick up time was very lobg
    Read More >

  • S.Chan

    Kuala Lumpur

    5.7 /10 Average

    Reviewed: Tuesday, January 6, 2026

    European is giving second disappointment. First, car air conditioning broke down and requires car be changed giving us inconveniences. Second, car was not at designated location although it had been confirmed via email. Please improve.
    Read More >

  • R.John

    Kuala Lumpur

    5 /10 Average

    Reviewed: Tuesday, January 6, 2026

    The car given was an old car; may be 10 years old model with lots of scratches. As our flught to KUL was delayed by 4 hrs, we could pick up the car after midnight. Though we, me and my father, managed to make the staff mark many scratches on the vehicle at night, it seems a couple of scratches were not marked. This was pointed out by the EuropeCar staff at drop off, who treated me & father badly. The scratch seemed rusted and atleast 2 months old. We are frequent travelers and this is the first time ever we were treated as if we did some grave mistake, that too after giving us an old car with lots of scratches. The staff who spoke to us rudely commented that he will check with EuropeCar management before releasing MYR 1000 taken as deposit. Please take this up with them and kindly help to get us the deposit without delay. Thanks Renjith
    Read More >

  • Sam Lam

    Kuala Lumpur

    8.3 /10 Very good

    Reviewed: Tuesday, January 6, 2026

    The car is a bit old but driveable. The staff is helpful and friendly. We only take 10 min. to drive off.
    Read More >

  • A.Salleh

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    Good service,
    Read More >

  • Ursula Landon

    Kuala Lumpur

    6 /10 Average

    Reviewed: Tuesday, January 6, 2026

    Read More >

  • Quentin Beerbohm

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    Overall good. Couldn't find the staff at the entrance when returning the car, but the service attitude was great!
    Read More >

  • Elliot Strachey

    Kuala Lumpur

    8 /10 Very good

    Reviewed: Tuesday, January 6, 2026

    Not bad, picked up the car at 3 am. The staff was quite enthusiastic and upgraded the car model for free. The car's condition was average, having already driven over 40,000 kilometers, but the body was covered in scratches almost all over.
    Read More >

  • Harley Marcellus

    Kuala Lumpur

    2 /10 Poor

    Reviewed: Tuesday, January 6, 2026

    Read More >

  • Peter Wallace

    Kuala Lumpur

    6 /10 Average

    Reviewed: Tuesday, January 6, 2026

    Read More >

  • Augustine Windsor

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    The service was good, but the car condition was just average.
    Read More >

  • Cecil Cronin

    Kuala Lumpur

    6 /10 Average

    Reviewed: Tuesday, January 6, 2026

    Read More >

  • Marguerite Robin

    Kuala Lumpur

    6 /10 Average

    Reviewed: Tuesday, January 6, 2026

    Read More >

  • Denise McDonald

    Kuala Lumpur

    6 /10 Average

    Reviewed: Tuesday, January 6, 2026

    Read More >

  • Ingrid Fox

    Kuala Lumpur

    6 /10 Average

    Reviewed: Tuesday, January 6, 2026

    Read More >

  • Jack Roy

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    The car was an old model Nissan Serena. When returning the car, I found it had been hit in one place. I am unsure if this happened before or after I rented it, but I ended up having to pay 400 MYR. Additionally, paying by card required an extra 300 MYR fee.
    Read More >

  • Deirdre Bartlett

    Kuala Lumpur

    8 /10 Very good

    Reviewed: Tuesday, January 6, 2026

    The car was good and worry-free.
    Read More >

  • Dylan Aldridge

    Kuala Lumpur

    6 /10 Average

    Reviewed: Tuesday, January 6, 2026

    Read More >

  • Cornelius Webb

    Kuala Lumpur

    2 /10 Poor

    Reviewed: Tuesday, January 6, 2026

    Read More >

  • Elroy Violet

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    Picking up and dropping off the car was quite convenient.
    Read More >

  • Theobald Chapman

    Kuala Lumpur

    6 /10 Average

    Reviewed: Tuesday, January 6, 2026

    Read More >

  • Moore Van

    Kuala Lumpur

    8 /10 Very good

    Reviewed: Tuesday, January 6, 2026

    The store is easy to reach and the service is quick.
    Read More >

  • Randolph Titus

    Kuala Lumpur

    6 /10 Average

    Reviewed: Tuesday, January 6, 2026

    Read More >

  • Lauren Margaret

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    The car wasn't great, but the service was quite good.
    Read More >

  • Nathaniel Kell(e)y

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Tuesday, January 6, 2026

    Very satisfied
    Read More >

  • N.Hassan

    Kuala Lumpur

    8.2 /10 Very good

    Reviewed: Tuesday, January 6, 2026

    Like: Gööd car condition n pricing .
    Read More >

More Car hire Brands at Kuala Lumpur International Airport

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Where is the Car hire Store Location?

KLIA TERMINAL 1 GROUND FLOOR, BLOCK D CAR RENTAL PARKING LOT, 64000, SELANGOR, MALAYSIA

What is the Telephone Number?

+60 10 2980267/ ＋60 192799818

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Europcar - Kuala Lumpur International Airport car hire location is in terminal

You can walk to the counter of Europcar - Kuala Lumpur International Airport car hire.

The rental area is located in Car Park Block D of Terminal 1. After claiming your luggage: 1.Take the elevator to Level 2. 2.Follow the signs for "CAR PARKS C&D". 3.Walk through the tunnel to Car Park Block C. 4.Turn right towards the "CAR RENTAL" sign leading to Block D. 5.Take the elevator to Level G, near the exit, where all rental companies are located.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please set your GPS to Car Park blsoc D. Address: Block D, Kuala Lumpur International Airport, 43900 Sepang, Selangor, MY. Google map link:https://maps.app.goo.gl/7HwGT1RZkpPE5UWq6 Follow the signs to park your vehicle in the designated spots.

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver Age Requirements for this Car hire Store?

21 - 80 years old

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

  • For foreign renters, you need to bring:

    Original Japanese Driving Licence + Dealer translation

    Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Hongkong Driving License in China

    hk license

    Original South Korea Driving License (English version)

    An English translation must be provided on the back of the driver's license.

    For customers holding original driver’s licenses from ASEAN countries, Hong Kong and Korea, the original license can be used for vehicle pickup, provided the text on the license is clearly visible in English.

  • For local renters, you need to bring:

    Full Driving License issued in Malaysia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.4 km from Kuala Lumpur International Airport

  • Railway Stations

    42.9 km from Old Kuala Lumpur Railway Station

    45.1 km from Ampang Park Station

  • Hotels

    25.9 km from Kasyaf Place @ Ascotte Boulevard Semenyih

    26.8 km from Q One Hotel Semenyih

    26.9 km from Soho Hotel Semenyih

  • Other Landmarks

    1.7 km from ibis Styles Sepang KLIA

    42.2 km from Istana Negara Malaysia Palace

    43.3 km from Petaling Street

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