Renting a Thrifty van is the ultimate choice if you are expecting a comfortable yet exciting road trip. Thrifty enjoys great a reputation for van rentals. Standing out for its ample seating and storage space, the van gains much popularity among business and leisure travelers. Anywhere you are travelling, it is convenient for you to pick up a van at the Thrifty counter and then hit the road to enjoy your new ride!
QEEQ has partnered with Thrifty to provide the best deal for your next trip worldwide. We promises the best rental deals secured by our lowest price guaranteed policy. If you come across any problem when you book a Thrifty van rental with QEEQ, feel free to contact us for our 24/7 customer services.
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Good value but poor customer service and average car
Not a great experience as checked in online but had to do it again at counter. Their claim to go straight to the car is misleading after online check in as its an additional paid for service. Staff were confused about how to handle the booking. Car pretty basic ( Nissan sentra) for a full sized one
Washington
Reviewed: January 4, 2026
6
I just wouldn’t book any rental in LA as all the other companies said they had the same issues.
Just not great. First time this has ever happened. We had a vehicle reserved for 5pm. Flight was delayed until 8pm. We then got told they didn’t have any vehicles at all and our contract was only a request and we got told to just wait for over 2 hours. When we dropped the vehicle off 3 days later the issues were the same with people being told to wait for up to 4 hours.
Los Angeles
Reviewed: January 4, 2026
10
good rental company
good
Toronto
Reviewed: September 24, 2025
10
Once again brilliant!
Excellent customer service, car choice was brilliant and can’t knock them at all. Helpful staff on the counter too
Boston
Reviewed: September 2, 2025
10
Perfect
Counter and garage staff allow me to choose the car make and model inside the category I booked.
Miami
Reviewed: May 22, 2025
6
Terrible pick up, easy drop off.
Plane landed on time at 20:10hrs. Then it took us over two hours to clear immigration! There were 50 immigration stations, but only 7 in use. 4 x American passport holders, 1 x for wheelchair/families with young children, only 1 x for the approx 900 other passengers! Collected our bags and made our way to the Car Rental bus stop. Short journey to the Thrifty/Hetz/Avis office. The Thrifty person (from India) informed me that they had no cars...and to "come back tomorrow"! I informed him that I had pre-booked a rental and expected him to supply me with a car. He argued with me and kept saying he had no cars left. I showed him the rental voucher from QEEQ. I had great difficulty understanding what he was saying because his english was very poor. In the end he 'borrowed' a car from Hertz and transferred it onto the Thrifty rental. Several times he kept on trying to get me to add more insurance to the rental cost, even though I showed him my AXA insurance document. I added my son as an additional driver and the charge came to $231 (£174) for 15 days! He then tried to charge me for an EZpass for toll roads. The whole rental experience with this person at the Thrifty desk at Dulles Airport was terrible. I feel I have been conned and over charged. I went onto the Thrifty website and a few other people have had bad dealings with this person.
Washington
Reviewed: April 25, 2025
6
A bit of a faff to begin with, but we got there in the end!
Even though the counter staff were extremly friendly and helpful initially when we arrived to pick up the car, I am not sure why we were told to go and get the convertible if they knew there wasn't one available.
Houston
Reviewed: March 14, 2025
7
Great service and car… cannot fault
Car was mechanically sound and good car
New Orleans
Reviewed: March 13, 2025
10
exceptional
nothing could be better, a new car, a smooth process
Brisbane
Reviewed: March 6, 2025
9
Excellent
Took a long time and they were purposefully not providing winter tyres and then upselling snow chains/socks at ridiculous rates.
Lyon
Reviewed: February 24, 2025
10
Couldn’t be better
Service at the counter was fast. It was even faster dropping off.
Wellington
Reviewed: February 20, 2025
6
Would rent through Qeeq again.
Car condition not great. Wasn't offered the car on the reservation (Camry). Instead, was offered a Chevy Malibu or Nissan Altima only, and told Malibu was larger and better.
Hartford
Reviewed: February 4, 2025
10
Streamlined
Staff were helpful, and quick
Minneapolis
Reviewed: December 8, 2024
10
Excellent
Great customer service on collection and drop off.
Calgary
Reviewed: November 10, 2024
10
Very good
Ju see t a little longer at the counter than expected
Los Angeles
Reviewed: November 5, 2024
6
A distinctly average car hire experience, made easier with Qeeq
The staff member who gave me the vehicle was relatively unbothered about customer service and just went through the motions. Often mumbling through terms and conditions and in particular any additional damage waivers, despite me taking out a full policy through QEEQ so the thrifty policy was not needed.
Calgary
Reviewed: October 28, 2024
9
Pleasant surprise
I booked a compact and got a full sized so very happy.
Albuquerque
Reviewed: September 21, 2024
6
Average
Long queue, not organised.
Calgary
Reviewed: August 19, 2024
6
Was ok could have Been better thrifty
They gave the wrong car so lost a lot of time on loading up getting ready to be told change cars . Wrong car in the bay given
Orlando
Reviewed: July 26, 2024
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