Like: Second time I booked a car there, both times no problems, really cheap and convienient Dislike: nobody was at the counter when I wanted to pick up, but I was very late so I guess it is my fault. Also, they have a little sign with phone numbers to call and they immidiately came
“If you have a lot of road trips in Malaysia, get a Touch&Go card. It's convenient for payments and y”
About Europcar:6.0/10
You can't find the store at Johor Bahru Airport, but the airport front desk staff know where it is. Cars are usually parked by the roadside ahead of time, and they speak Chinese. The airport prices are much cheaper than in the city, and it's a short drive there, within half an hour. The cars are just average and not as clean as in Kuala Lumpur, but the service is fine. I guess they don’t have much business usually.
There was no one at the counter when returning the car, and no contact number was provided. Waited for a long time and was about to leave to catch a flight when I encountered a staff member. The return process was quite simple in the end, but I almost missed my flight.
The rental company's phone line was completely unreachable, both at the pick-up and drop-off locations. On top of that, we rented two cars but were missing one, and they expected us to find a way to the city to pick it up. Do you think that's fair?
When we arrived at the rental company, they were missing a car for us and handled our situation with a very negative attitude. It took us several hours as we had to call customer service, and we still had to find another car to take us to the hotel. Also, prior calls to confirm were completely unresponsive.
“Johor Bahru - Mersing - Johor Bahru - Kluang - Johor Bahru”
About PARADISE:6.0/10
The counter is often unattended, picking up the car takes a long time, and staff don't speak Chinese. The only advantage is the self-service drop-off, which is convenient and quick!
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Amy Jordan
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View more >Camille FitzGerald
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View more >Helen Wong
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View more >S.Bross
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View more >Dislike: nobody was at the counter when I wanted to pick up, but I was very late so I guess it is my fault. Also, they have a little sign with phone numbers to call and they immidiately came
Nicholas Yule
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View more >I.HAJI DAUD
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View more >Dislike: Car that too old, no usb port
William Piers
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View more >Merry Lawson
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View more >Arlene Christopher
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View more >jiapengg
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View more >Flora Bess
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View more >Webster Benedict
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View more >M.Liew
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View more >C.Kah kin
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View more >Barnett Bray
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View more >Leopold Chapman
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View more >S.Babu
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View more >Mabel Fielding
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View more >CHEN.KHENG HEE
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View more >Dislike: Slightly no update on my changes to pick up the car although already e-mail one month in advance
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