Satisfactory

Good service attitude, but communication in terms of language wasn’t very smooth.

The counter is often unattended, picking up the car takes a long time, and staff don't speak Chinese. The only advantage is the self-service drop-off, which is convenient and quick!

Car was clean, comfortable and in good condition. Special mention about counter staff who are very helpful.

Like: Second time I booked a car there, both times no problems, really cheap and convienient
Dislike: nobody was at the counter when I wanted to pick up, but I was very late so I guess it is my fault. Also, they have a little sign with phone numbers to call and they immidiately came