From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4075214305
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4075214305
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PENANG AIRPORT CAR RENTAL REVIEWS

Listen To Voices On Airport Car Hire From QEEQ Customers

C.Ang

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Small SUV | Honda BR-V or similar
Reviewed: Wed, Mar 13, 2024
“Feeling good to use the service offered by QEEQ”
About SURIA: 10.0 /10
This is my 2nd time using this service from Suria. Their staff is friendly and professional. They deliver the car to us and we collected it right at the pick up lobby of the airport. Very easy and convenient. Car is clean too. No complain at all!
About QEEQ: 10.0 /10
Simple to use and love the price that it offers!

Xavier Sweet

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Reviewed: Wed, Jun 26, 2024
About Keddy by Europcar: 10.0 /10
The car was great and brand new. Euro is a trustworthy brand.
About QEEQ: 10.0 /10

Ansel Blume

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Reviewed: Wed, Jul 24, 2024
About ASIA CAR: 10.0 /10
Very simple and quick.
About QEEQ: 10.0 /10

Caesar Dunlop

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Reviewed: Wed, Apr 3, 2024
About ASIA CAR: 6.0 /10
The staff at the store who spoke Chinese were very helpful, but the car's condition was old (over 100,000 kilometers) and dirty. When the car was handed over, it was very dirty with multiple bird droppings and the seats inside were not clean, with visible dust.

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Economy | Proton Saga or similar
Reviewed: Tue, Mar 19, 2024
About ASIA CAR: 7.0 /10
For this round the booking car was a bit old. So, it would be advice to make sure the rental car could be newer or at least looks nicer.
About QEEQ: 8.0 /10
The price offer are still higher than my expectation. If provide more discount will be better.

CK.OOI

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Mini Van | Proton Exora or similar
Reviewed: Tue, Aug 13, 2024
“Not a good experience with ASIA CAR .”
About ASIA CAR: 8.0 /10
This is the first ever bad experience i had when i return the car to ASIA CAR. when i was arrived at the airport and calling the staff come over to collect the car but called them 5 times nobody pick up the phone and 20 minutes later one staff pickup the phone with her low tone voice can`t even hear what she talking about .finnally she came over to the car and i told her i have a tight schedules and i haven`t return the gasoline to FUll level.and i said i can paid the sum of (HALF TANK) gasoline here, it just only take RM 50 to RM 70 in everage, but she said i have to paid Rm 130 in total as a penalty. I have not get any decriptiuon from the staff of the penalty in gasoline before i departure .
About QEEQ: 8.0 /10

Stan Saroyan

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Reviewed: Thu, May 23, 2024
About Shouqizuche: 2.0 /10
Very disappointing experience. When issues arose with my booking on-site, Zuzuche did not assist in resolving them and pushed the responsibility onto me to deal with the store directly. Absolutely no service provided. Terrible!

Jennifer Wood

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Reviewed: Thu, Mar 28, 2024
About Keddy by Europcar: 8.0 /10
Not bad
About QEEQ: 10.0 /10

Lilith Maria

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Reviewed: Thu, Aug 1, 2024
About ASIA CAR: 2.0 /10
Terrible experience. I notified the car rental company one day in advance to extend the rental because I couldn't return the car on time the next day. The company didn't discuss it reasonably and directly threatened to report the car missing if it wasn't returned on time.

Tab Halifax

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Reviewed: Sun, Jul 14, 2024
About Merge Car Rental: 2.0 /10
First of all, it didn't match the description. The store is not in the airport; none of the car rental companies at the airport are this one. We had to call for the car to be delivered, and the person had a heavy accent. There was no sign as claimed. We scheduled the return for 7:20, but upon pick-up, they said 7:30. When returning, they asked us to park in a lot and gave us a card for parking, demanding an extra 20 MYR (I never encountered a car rental return that required us to pay for parking, and there was no mention of a return service fee). We parked at 7:35, and they claimed we were late, saying we should have returned the car at 7:00. Secondly, they didn't inform us that they provided a toll card, so we bought and recharged our own. Thirdly, we didn't eat durians in the car, we only ate at the stalls. It seems like they're just trying to charge us extra. Such an unreliable and non-compliant company; they recorded our credit card information, making us worried about potential fraud. Be cautious when choosing. We regret trying to save some money with this company, leading to a lot of worries afterward.
About QEEQ: 8.0 /10

Dwight Bauer

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Reviewed: Sat, May 4, 2024
About ASIA CAR: 2.0 /10
Avoid renting from a company called Galaxy Asia Car Central in Malaysia. This Chinese-owned rental company scams Chinese customers. I picked up the car in Penang and dropped it off in Kuala Lumpur. When I picked up the car, I recorded a video showing some scratches on the front left bumper. The staff told me I had full insurance, so no worries. However, when I returned the car at KLIA2, their inspection was extremely thorough, almost like a safety car scan. I've rented cars all over the world and have never seen such a meticulous inspection when returning a vehicle. The person even used a light to check the undercarriage. Is this not intended to extort money? They said there were new scratches on the front left bumper. I insisted I hadn't been in any accidents. They reviewed my video, stated that the scratches were new, and demanded payment. This infuriated me—isn't this daylight robbery? I argued that, even if I did cause the scratches, insurance should cover it. They replied that I need to pay upfront and would be refunded after the insurance claim. Another customer was experiencing the same issue at the same time, being told there were scratches on his car's undercarriage. This company specifically targets Chinese customers for extortion. After some phone calls, they reversed their stance, admitting it was their mistake and the damages were pre-existing. Since we were at Terminal 1 and the car was at Terminal 2, I asked for a shuttle service, but they refused, saying they don't offer that service and were not willing to help. This has been the worst car rental experience ever. I will never return to Malaysia.

Shirley James

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Reviewed: Sat, May 4, 2024
About ASIA CAR: 2.0 /10
Avoid renting from this company in Malaysia, called Galaxy Asia Car Central. Chinese car rental companies are all scams, and they bully Chinese customers. I picked up the car in Penang and returned it in Kuala Lumpur. I took a video of the car showing some scratches on the left front bumper when I picked it up. The staff said it doesn't matter since I had full insurance. When returning the car at Kuala Lumpur T2, the inspection was incredibly thorough, like a safety car scan. I've driven in many countries, but have never encountered such a meticulous return inspection. They even used a flashlight to check the undercarriage. It felt like a blatant scam. They claimed that there were new scratches on the left front bumper. I insisted it wasn't possible since I hadn't had any incidents. They checked my video and still claimed the scratches were new and demanded payment. I was furious, it felt like outright robbery. I told them even if it was my fault, the full insurance should cover it, and besides, I didn't cause those scratches. They insisted that I would have to pay first and get a refund after filing an insurance claim. Coincidentally, another car returned at the same time had the same issue with alleged new scratches on the undercarriage. This company clearly targets Chinese customers. In the end, since I had full insurance, they made a few calls and then said it was their mistake and the damage was originally there. We were at T1 terminal, but the car was at T2 and they refused to provide a drop service. Renting a car in Kuala Lumpur is the worst experience I have had worldwide. I will never come back to this country.

Berg Onions

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Reviewed: Sat, Jul 13, 2024
About PARADISE: 10.0 /10
The service was excellent. Due to a flight delay, the car was waiting right at the airport entrance. When we were an hour early for the return, they were immediately ready. Returning the car at the airport was also very smooth. The service was great.
About QEEQ: 10.0 /10

Leo MacPherson

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Reviewed: Mon, Jul 8, 2024
About ASIA CAR: 2.0 /10
After six months, they still claim there's an unresolved traffic violation. There are many hidden issues, and I suspect they are causing trouble on purpose.

Lindsay Smollett

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Reviewed: Mon, Jul 8, 2024
“Penang Airport--Sea Bridge--Hotel--Sea Bridge--Royal Orchard--Clan Jetties--Airport”
About Kasina: 10.0 /10
Late night flight, staff waited until 2 AM
About QEEQ: 10.0 /10

Elvira Kitto

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Reviewed: Mon, Feb 26, 2024
“Self-driving in Penang”
About Merge Car Rental: 2.0 /10
1/ Arrived at the airport at night and couldn't reach the car rental company at all! The car rental company claimed we canceled the order, but I had the rental confirmation in hand and couldn't find the car. Had to take a taxi to the hotel! Finally, the rental company contacted us and promised to deliver the car the next day. 2/ They clearly took a deposit from me, but the rental company said the deposit wasn't with them and was paid to the booking platform. They charged me 937 MYR and 1409 RMB. Planned to rent for 3 days (over 500 per day), but only rented for two days!

M.Bin Mansor

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Mini | Perodua Bezza Guaranteed model
Reviewed: Mon, Aug 19, 2024
“Smooth”
About ASIA CAR: 9.0 /10
They are great
About QEEQ: 8.0 /10
Very easy to book

Odelia Lucius

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Reviewed: Fri, May 3, 2024
About ASIA CAR: 10.0 /10
The service was very good, we could communicate in Mandarin throughout, and all the precautions were clearly explained.
About QEEQ: 10.0 /10

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Economy | Proton Saga or similar
Reviewed: Fri, Mar 1, 2024
“Unreliable”
About PARADISE: 6.0 /10
Pick up location was confirmed the day before but was changed 15mins before time. We had to divert our taxi, it was complicated as we did not know the area. The car was very scratched and appeared very old with 156,000 kms on the clock. It was heavy to drive and consumed far too much petrol for the kms we did. It sounded like the exhaust was needing a repair and the indicators for change of direction did not work properly all the time.
About QEEQ: 10.0 /10
All was good throughout with QEEQ

William Bertha

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Reviewed: Fri, Jun 14, 2024
About AVIS: 10.0 /10
The service was very enthusiastic
About QEEQ: 10.0 /10

Know More about Penang Airport Car hire

  • In-terminal & off-terminal car hire locations
  • Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
  • Deposit & credit card policies

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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