PENANG AIRPORT CAR RENTAL REVIEWS

The Van is not toyota Hiace. And actually it is China brand Van. The Van is new. But the China Van Engine is very loud and no power. The transmission is not smooth. I prefer the Vender should not mention this is a Toyota Hiace since the performance is totally different.

The model mentioned is different from actual. This is totally different compare with Toyota Hiace

The staff is attentive. However I booked for Bezza but given Saga. I have paid higher rate for Bezza actually. But being told that they gave the same range vehicle. It doesn't make sense to me after second thought.

The apps is not so user friendly, unable to reach customer service chat.

was booking a Honda BRV. but got the flat. They have asked me to change to slightly newer and bigger car, Perodua Aruz. Since I was in rush, I just say yes. Though it is newer and bigger, but the car is really not good overall. And I believe BRV is totally in higher price range compared to Aruz. And of course, due to rushing to take the Aruz, the car is not clean at all.

I should have gotten cheaper price if I go for Perodua Aruz in the first place. Meaning Im paying higher for BRV, and got Aruz.

Almost perfect. Refuelling panel door was stuck. That was the only glitch.

Continue giving low prices and I will not look elsewhere.

Yes, they upgraded us to a bigger van (at no additional charge) as the one we booked was not available at the time. we also arrived later, by 2:30 hours as there was a delay in our flight but I was in constant communication with galaxy asia staffs and they were in fact the 1st one to inform me of my flight delay without me knowing! (means they were actually tracking my arrival!) Kudos to the team. Upon arriving, pick up was seamless and they gave very clear instructions. Best ever rental I've worked with so far in the few years of renting !

Good communication, clean and relatively low mileage car, recommended.

So far everything is smooth and the process is simple.

Best price and system.

Overall was excellent, just the PIC was too defensive during explaining the car risk & liabilities. Maybe the PIC can be more relax so customer will not think too much on road risks.

ok

New car condition. Efficient drop off process. Price slightly on the high side.

NIL

New car condition

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Really helpful and honest lady. No additional charges. Free coupon. Even advise on where to park n also where theres toll. U can even buy touchngo card from them. So convenient. Would rent again from them when im there. Thanks

A simple average car, but neat and clean. Car is able to start smoothly.

Good booking process throughout. Would appreciate you give out the Birthday voucher annually, as promised to us. Thanks

Excellent service from picking up the car and returning the car. It is v easy and convenient. The staff are friendly. Cars are clean.

booking through this app is very easy and convenient. price is reasonable

Best car rental in Penang island . Friendly staff . Easy process for pickup and return .

The car was well kept and it is only 1-2 years old car. Good for 4 person

Thank you for offering a good deal. Keep it up!

I hope the key drop service (car return) can be provided in 24/7. It’s to ease the process of returning car at airport

Good, keep it up!

Quick and easy to pick up and return car, though a local number is necessary to ease this process. Good and clean car condition.

The car was new and I love it... they upgraded me to a newer car, perfect.

Allow the use of accumulated points rather than waiting to reach GOLD status will be superb.

At the drop off point, Aziq is helpful and polite. Very efficient to whatsapp response.

It would be more convenience if they can provide parking coupons / card for sale.