Fast and smooth car rental process

Pick up location was confirmed the day before but was changed 15mins before time. We had to divert our taxi, it was complicated as we did not know the area. The car was very scratched and appeared very old with 156,000 kms on the clock. It was heavy to drive and consumed far too much petrol for the kms we did. It sounded like the exhaust was needing a repair and the indicators for change of direction did not work properly all the time.

All was good throughout with QEEQ

Awesome service

Nil

Car was filthy. Counter guy was MIA. Car advertised or “similar “ we got similar and wasn’t as good as advertised car. Would not use again On a better note drop off staff were much more efficient

Customer service from Paradise was excellent. Fauziah was extremely helpful and polite.

Like: Rental a car for travel in Penang with Proton Sega instead of Myvi but the experience was good as the car is brand new with low milieage and easy navigation of the interior.
Dislike: The car air-conditioner was actually switching between hot and cold starting from the second day with a mild musty smell occasionally BUT I must emphasize the overall air being blown out is still generally cold and had a good experience with the car.