Avis did not inspect the car condition before pass to me.
The engine oil level is low.
the car keep warning me while I driving.
I call the help center and they told me since I am returning the car in another 1 days, so ask me to continue driving until return the car.
Queuing for over 30 mins on pick up. Once at the counter I was processed faster than most other Rental companies I’ve dealt with. Was impressed by no upselling.
About QEEQ:10.0/10
Customer service was good. Price protector informed me that I had purchased at the best price.
1. They forgot to give me the exit card for the parking lot, so we had to go back a long way to pick it up.
2. The tire pressure warning came on just an hour after picking up the car, indicating low pressure.
3. The car was not clean at all when I picked it up.
Like: Excellent service and staff Dislike: i was not informed that there will be an extra cost for out of hours delivery. i found an additional £40 charge in my account
The service attitude was acceptable, but no one was available to handle unexpected issues during the weekend. Hopefully, someone will be on duty in the future.
The in-person service and waiting time were okay, but the after-sales service was not satisfactory. I was overcharged for an extra day and had some unexplained fees.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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View more >Dislike: i was not informed that there will be an extra cost for out of hours delivery. i found an additional £40 charge in my account
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