BERGEN AIRPORT CAR RENTAL REVIEWS

The service from AVIS was excellent!

Very good

They charged an extra 70 RMB per day for toll fees and, after driving only thirty kilometers with a full tank, they charged 150 RMB for fuel and 240 RMB for service fees.

Like: Quick and easy to rent the cars from Europcar. The cars we rented were very economical fuel wise and comfortable to drive. Staff were friendly and helpful.
Dislike: Should explain on the site that there would be a mandatory charge for tolls during the car hire period. We didn't drive the car everyday, so it would be good to have had an option.

When I initially booked the car, I mistakenly chose an electric vehicle. The staff was very helpful and informed us, assisting in making the change.

The contract is in Norwegian, which I don't understand at all. It would be helpful to have an English or Chinese version.

Very good, the staff were enthusiastic and didn't push the insurance too aggressively.

The rental counter is easy to find, but it was quite crowded in the morning, making the process a bit slow

Very convenient, located right at the airport exit.

I booked an Audi A6 class wagon, but when I went to pick up the car, the agent had us sign a confirmation declaration and we discovered that we got a Skoda wagon instead, which is significantly below the class of the car we booked. Since the pickup point was some distance from the counter and we were in a hurry to get to the ferry, and our English was not fluent, we reluctantly accepted the car and left.

The store is quite far from the airport, and the shuttle vehicle is not clearly marked. I waited for an hour at the airport entrance before finding it. Additionally, there is no store phone number, making it impossible to contact the store after departure to confirm the location!