JOHANNESBURG OR TAMBO INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

“Similar” car to vw polo was not similar. Boot space was far smaller than the polo

Waited too long in line to get the car. Return was quick and easy.

Yes very well

Great

ALL GOOD

ALL GOOD

I have 2 opportunities for improvement to recommend to Europcar and 2 watch-out for potential people renting: 1) Tolles in South Africa get automatically charge to some while sticker placed under the middle mirror (I didn`t know that, would have preferred to opt out instead of being charged later to my credit card). 2) Drop out can be improved: After a bad experience I had with GoldCar in Rome Fiumicino, Italy(overcharge because of misfuelling, even if I have pictures proving I have returned the car with even more fuel than I have taken it and I`m claiming the money back for the past 2 months), I`m asking after each rental a printout to confirm that everything is fine (no supplementary scratches, fuel level according to the contract during dro-out). It took me more than 30 minutes to find out the right person that can print a confirmation that everything is alright while returning the car. I would have prefered this would happen faster. In the previous experience with Goldcar they said everything is fine and they`ll sent out the final invoice by e-mail and then I got extra charge. In conclusion, I think that Europcar should keep the option of printing out the final confirmation of returning the car and should do this much faster (not in 2 days online or after waiting for almost 1 hour on site). Enjoy South Africa. It`s a very beautiful country!

Swithched from renting on companies website to renting on easyrentcars.com. For now (only 3 rentals with easyrentcars in the past 2 months) I`m very satisfied with easyrentcars.com and I have recommended it to my friends.

I had booked for a guaranteed VW POLO but avis insisted that they dont provide guaranteed cars and after an EXTENDED back and forth i was provided with a VW VIVO .

Friendly staff and good vehicle condition.

While booking the car online, the deposit amount was not mentioned as 5USD, where as when we took over the car, the amount blocked on my credit card was around USD700. I believe they should be transparent regarding the deposit amount, during the time of booking online. Also during the hand over of the card, I was not given any document which says that I handed over the car in proper conditions & the fuel tank was full during the hand over. A confirmation document should be given to customer when the car is dropped off.

Car was ok but scratched on back. Took long time to get served and again at drop off

The customer service was great from the start. They were helpful with extra information. The car matched the booking.

At drop off, they refused to give a paper or statement showing the state of the car and that the tank was full... the deposit was not an authorization- the amount had been taken off my account directly and the amount that should be retroceeded could take 10 working days and no proof that everything was ok. First time it happens to me with a society of car hire !

Few people, no queue

adapté à notre road trip en Afrique du Sud avec 8 personnes

Good...

good, easy, I will use now your services

There were quite a few people in line. After check-in, they said the car was being cleaned, so the wait was a bit long. But we used that time to grab some coffee, get a SIM card, and withdraw some cash, so it was okay. The counter was very large and looked professional. The parking lot was right next to the counter, and it was indoors, which was very convenient!

The wait time was unacceptable. It took almost 90min before we got to the front desk and another 20 before we were in our car, not acceptable.

I have used all of the major hire car companies in South Africa over the past 2 years and this was my first time with Woodford. The Staff are so efficient (Justus especially)! nothing took time, no nonsense and the car was in great condition exactly as Id booked. Drop off was easy and no hidden charges or pressure to buy additional insurances. Id really recommend Woodford for car hire in Johannesburg... unbeatable!

Muy amables durante la atención tanto de recojo como de entrega.

Excelente plataforma!

La entrega fue muy rápida.

No hubo caída de precio.

The car was new but a base model without any extras. Check in was slow so expect to wait a bit if it’s busy.

Booking was so easy and came back with the best deal.