EDINBURGH AIRPORT CAR RENTAL REVIEWS

The rental location was a bit crowded, but the efficiency was fine.

We picked up the car at Edinburgh Airport, just a short walk from the terminal. We waited in line for about 20 minutes when we arrived around 10 AM.

The service is convenient, easy to rent and return the car. Very satisfied!

The service in all aspects is excellent!

Due to not meeting the age requirement for the rented vehicle, the order was unusable. I had to pay separately, and it was very expensive. The car was also small, and couldn't fit all our luggage.

A perfect car rental experience!

The rental fee is indeed not high. However, there are many hidden costs, such as an extra charge if you drive more than 90 miles per day; the insurance is very expensive, costing £40 per day. Additionally, the road conditions on the way to the Scottish Highlands were not great; the tires and rims got slightly damaged along the way, but it didn't affect driving at all. The tires were Hankook 16-inch tires. When returning the car, I was told that the tires needed to be replaced and the rims needed to be repaired, and I had to compensate £466. This is simply outrageous, the hidden costs here are too much. I will never rent from them again.

The service attitude was pretty good, and there weren't many people in line. Not bad.

Generally satisfied

Very poor service, they don't accept UnionPay cards, had to re-swipe the card for payment! It wasn't for the deposit either! If you only have a UnionPay card, sorry, either don't rent the car or add $1000! Car model downgraded, reserved a Volvo V60, got a Skoda Octavia Combi instead.