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+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1204797336
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1204797336
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EDINBURGH AIRPORT CAR RENTAL REVIEWS

Listen To Voices On Airport Car Hire From QEEQ Customers

Odelia Lucius

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Reviewed: Wed, Sep 20, 2017
“Edinburgh-Glasgow-Fort William-Inverness-Perth: The trip along A82 was challenging due to narrow roa”
About Europcar: 10.0 /10
Both the car rental and return processes were very quick.
About QEEQ: 10.0 /10

Florence Tennyson

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Reviewed: Wed, Jan 10, 2018
About Easirent: 2.0 /10
Wait time was longer than all previous car rental companies

Carol Bach

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Reviewed: Tue, Aug 14, 2018
“Edinburgh and the Scottish Highlands NC500”
About Europcar: 8.0 /10
Picked up the car at Edinburgh Airport. There were many counters, so the waiting time was not long.
About QEEQ: 10.0 /10

XWLim

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Compact | Hyundai Ioniq or similar
Reviewed: Thu, Jun 21, 2018
“Road trips worthwhile”
About AVIS: 10.0 /10
Like: Golf was great and stable. Petrol efficient since we didn't use the aircon and decided to feel the breeze of Scotland. Nice and quiet to drive.
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Mavis Sandy

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Reviewed: Thu, Aug 23, 2018
“Isle of Skye”
About Easirent: 2.0 /10
Long wait times for shuttle bus and processing, very poor attitude.

Rita Galsworthy

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Reviewed: Sun, Sep 9, 2018
“Fort William, Scotland”
About Easirent: 2.0 /10
Although I had purchased full insurance from the rental company and prepared a credit card for the deposit, the staff kept pushing their insurance. Even after showing the English version of the contract stating I had full insurance, they refused to acknowledge it. When they tried to process the deposit pre-authorization, they made mistakes and it showed as failed. However, after calling my credit card bank, I confirmed that the first attempt was successful and had an authorization code. The car rental staff refused to verify this, seemingly forcing me to buy their insurance or they would cancel my reservation! It took two hours to finally get the car, greatly affecting my schedule. The pre-authorization occupied £1250 of my credit limit. Appealing this seems like a long wait. Extremely unsatisfactory!
About QEEQ: 8.0 /10

Aurora Rhodes

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Reviewed: Sun, Sep 2, 2018
About AVIS: 8.0 /10
Short waiting time.

Ron Saul

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Reviewed: Sun, Sep 2, 2018
“Scotland”
About Europcar: 6.0 /10
Pre-authorization turned into intentional charges. It's been two months since we returned, and still no response. Very low efficiency.

Dorothy Hansom

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Reviewed: Sun, Feb 25, 2018
“Edinburgh-Scottish Highlands”
About GREEN MOTION: 10.0 /10
The rental company staff were very friendly. Despite the long delay caused by issues with the QEEQ platform, they were patient and continuously assisted us in resolving the matter.

Douglas Bunyan

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Reviewed: Sat, Sep 8, 2018
About Hertz: 8.0 /10
The waiting time was quite long.

Cynthia Clemens

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Reviewed: Sat, Feb 4, 2017
About Easirent: 4.0 /10
They do not accept international credit cards without a chip and push for insurance sales. If you don't have a chip credit card, you must buy insurance to pick up the car.

Jeffrey Carnegie

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Reviewed: Mon, Sep 10, 2018
“Scotland Highlands NC500”
About GREEN MOTION: 2.0 /10
Arrived at 11 PM. It was cold and raining in Edinburgh; only two staff members were working, and they were slow and had an average attitude. I had read about others’ experiences beforehand, so I came prepared with a China Merchants Bank Platinum International Card, embossed, Visa-only, no UnionPay mark. But when picking up the car, they said the card couldn't be used for the deposit; I had to purchase full insurance on the spot to get the car. The insurance payment went through, and they explained that transactions and deposits go through different channels. They didn’t accept cash deposits, and I couldn’t cancel the order at that point, so I ended up paying £600+ for insurance. I saw other Europeans having the same issue when picking up their cars, so it felt like the company makes money off these insurance fees. I’ve never experienced such a scam in other countries. Warning other travelers not to fall for this.

Michelle Vincent

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Reviewed: Mon, Jul 2, 2018
“Edinburgh - Loch Lomond - Isle of Skye - Loch Ness - Edinburgh”
About GREEN MOTION: 2.0 /10
1. During my rental period, I experienced a flat tire in the middle of nowhere at 8:30 PM (still within business hours). I called the rental office, company headquarters, and other contact numbers, but none were reachable. I couldn't get any assistance from the rental company. Fortunately, the car manufacturer's roadside assistance service helped me out. Not being able to contact the rental company during business hours is extremely disappointing. 2. When I purchased additional insurance, the service representative miscalculated the amount I needed to pay. After I pointed it out, they pretended not to notice and simply corrected the amount for me to re-pay. 3. The deposit payment method is extremely strict, requiring a £1500 deposit but only accepting credit cards with chips. My credit card from home doesn't have a chip, so I had to purchase additional insurance to lower the deposit amount. Throughout this process, the rental company's staff were not friendly.

Beatrice Daisy

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Reviewed: Mon, Feb 26, 2018
“Around Scotland”
About Easirent: 2.0 /10
The website mentioned a shuttle bus, but no one answered the phone after calling for over 10 minutes. When I complained in-store, the manager acted like there was no issue with the phone, blaming me instead.

Faithe Peggy

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Reviewed: Mon, Aug 27, 2018
“Edinburgh-Skye-Edinburgh”
About Easirent: 4.0 /10
They kept pushing us to buy insurance until we called the rental company, but still scared us with tales of daily tire blowouts in the Scottish Highlands. When we stated we would return the car with a full tank, they looked displeased, and eventually added an extra driver. The long dispute and refueling extended our pickup time by two hours, but the return time stayed unchanged according to the contract, and reasoning with them was futile.

B&G.Beaudoin

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Mini | Toyota iQ or similar
Reviewed: Fri, Sep 7, 2018
“Renting with green motion most favourable. In car gps was invaluable driving in Scotland. Efficient”
About GREEN MOTION: 9.8 /10
Like: Efficient pickup and drop off at airport. Avoided congestion at major car rental area of airport. Outstanding car made driving in the beautiful countryside enjoyable. Built in gps that was made available to us at pickup was invaluable.
Dislike: Prior written detailed information about large insurance deductible deposit at the time of pickup. Lucky we had a card with a high limit. Better signage for location and vehicle return.
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Faithe Peggy

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Reviewed: Fri, Oct 20, 2017
“Edinburgh — Aberdeen — Fort William — Glasgow — Edinburgh (Scotland Highlands Tour)”
About Budget: 6.0 /10
They promote extra insurance quite aggressively. Make sure renters are warned clearly. The advice on the policy needs to be noticeable enough!

Willie Emmie

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Reviewed: Fri, May 11, 2018
“Edinburgh - Scottish Highlands - Isle of Skye - Glasgow”
About AVIS: 2.0 /10
I left a car charger in the car when returning it, and the staff were impatient, saying it's gone, then it's gone.

Isidore Augustine

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Reviewed: Fri, Dec 1, 2017
About Europcar: 8.0 /10
The platform did not offer an option to prepay the rental fee, resulting in no suitable automatic transmission wagon being available upon arrival at Belfast Airport. Four people plus four large suitcases had to squeeze into a small car, leading to a poor experience.

Burton Brook

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Reviewed: Fri, Apr 21, 2017
“Trip to and from Sky Island from Edinburgh”
About Easirent: 2.0 /10
1. The store is slightly far from the airport without clear directions. 2. They do not offer a paper contract to confirm the items charged. Despite clearly stating that no insurance was needed, they refused to provide a paper contract, forcing us to buy insurance and a tank of fuel. 3. The requested contract has not arrived even after half a month. 4. They charge a huge deposit. 5. Constantly pushing sales.

Know More about Edinburgh Airport Car hire

  • In-terminal & off-terminal car hire locations
  • Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
  • Deposit & credit card policies

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