DARLING HARBOUR CAR RENTAL REVIEWS

Overall satisfied, but they spent a long time promoting insurance at the counter.

Very easy to find and highly convenient on the street

Satisfied. The store is easy to find, the staff is enthusiastic, and they explained every possible detail clearly. There are no hidden or mandatory charges, and the billing details were honestly disclosed.

Quite satisfied, it's the second time I've rented from Hertz. Big companies are usually more regulated.

Very satisfied with the comprehensive service

Satisfactory

Excellent

Very satisfied

Satisfied

It was okay. The staff at the front desk were a bit strange. I had already purchased the highest level of insurance on the platform, but when I got there, they asked if I wanted to add even more insurance. For safety reasons, I agreed to buy their highest level, which cost an extra 40 AUD. They also asked if I wanted to pay 19 AUD for a benefit that covers tunnel and highway tolls, claiming that the cost of a single trip through a tunnel or on a highway would normally be over 30 AUD, so this would be a good deal. I declined, saying I could use Google to avoid those routes. After that, the staff stopped talking and their attitude became cold. How can they serve customers like this?

The service was excellent.

Satisfied, great

Very good, easy to find the roadside store, and the service is simple, convenient, and comfortable.

Extremely satisfied

Quick pickup

Returning the car was extremely easy, just hand over the keys.

Very good

Satisfied

Average, not as good as Hertz in New Zealand. Not mentioning the lack of Chinese service, they have car delivery in New Zealand.

Extremely satisfied