The car was in excellent condition with only about 3000kms on the clock. The GPS was a must have.
We only had a couple of issues with the GPS trying to get us to go up one way streets the wrong way. It also put us into ZTL zones. The issue I have with this is that when looking at a GPS on my phone it warned us not to go into these areas.
About QEEQ:10.0/10
Easy to book and great service. We were told in the booking that all tolls were covered but this was not the case in Italy and caused a lot of confusion at toll gates.
Le bureau est un peu éloigné du centre ville mais le prix était très compétitif pour ce type de véhicule et cette période. (64€ pour 4 jours contre 130€ pour 4 jours en centre ville). Le guichet est facilement trouvable et la récupération s'est fait simplement.
About QEEQ:10.0/10
Rien à dire, comme d'habitude, fluide, simple, intuitif.
Extremely irresponsible. They did not fulfill their promises after the vehicle broke down and refused to reimburse the high taxi fare for the car replacement.
Same process as every rental company except a problem with the payment card used to pay the 250€ deposit. With enterprise, it's possible to pay the deposit with debit card (until the category "SUV, MEDIUM car. For luxury cars (category F), they need a credit card.
Since the car I hired was fully booked, AVIS offered me a 7 seater car in order to fulfill my needs on carrying large luggages and number of small luggages.
The car was brand new with few hundreds km used.
It's really amazing.
About QEEQ:10.0/10
The CS was quite helpful during my rental, there were instant reply for my sudden requests on cross border request and late return request.
the service provided were excellent, efficient and professional.
When I arrived, they told me my car model was unavailable. They offered me either a huge 7-seater MVP or an upgrade to a Ford SUV. They said it would only cost 10 euros more per day. Later, I found out that renting it for 7 days was 1,000 RMB more expensive, probably because they didn't tell me about the additional high taxes.
Since it was a Sunday, operating hours were from 10:00 to 14:00. I originally booked for 14:00, but arrived early at around 12:30. There was someone else renting a car in front of me. They specifically reminded me to return the car before 12:30, otherwise, it would count as another full day.
Parking violation fees are too high. 30 euros for service fee transfer of responsibility and 10 euros for the speeding fine itself. Had to handle it myself. Won't choose this company again.
Die Wartezeit bei Abholung war ziemlich lang.Es wurden zusätzliche Versicherungen angeboten.
Das Auto selbst war in sehr gutem Zustand, wie neu. Die Rückgabe war sehr schnell und vollkommen problemlos. Das Parkhaus von allen Vermietern ist recht schlecht gelegen.
Didn't get the same type of car as booked, had to pay extra for a different model. Also, the car only had basic insurance; they didn't accept the full insurance bought from the rental website.
I have now 1107$ onhold from my credit card waiting for too long.
The lady checked the car on my returning back and confirmed that is everything is fine.
I need this amount of money to be released.
Car hire locations (incl. in-airport & off-airport)
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Car hire at/near landmarks of Stuttgart
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