On October 14-15 in La Spezia, Italy, I had reserved a Jeep. However, upon arrival, the staff informed me that the Jeep was not available and I would have to wait. To get a car quickly, I switched to a cheaper Fiat. The prices were different, and I am not sure how to get the price difference refunded.
“La Spezia - Pisa - Siena - Pienza - The Sky City - Rome in one day”
About Budget:2.0/10
Arrived at noon to pick up the car, they said the reserved car was not available and it was still at Pisa Airport. They promised it would arrive by 3 PM, but at 3 PM it was still at Pisa Airport. I had no choice but to drive a manual small car to Pisa Airport to exchange for an automatic car, which was smaller than the reserved model. Filed a complaint afterward, now back home but still have not received a response regarding the complaint.
Booked an automatic, but only manual was available at the store. It was more expensive initially, but after a long negotiation, the price matched. The elderly staff were very slow, taking over an hour.
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Novia Wodehous
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